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Is there an Skytap outage?

Skytap status: Systems Active

Last checked: 11 minutes ago

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Skytap outages and incidents

Outage and incident data over the last 30 days for Skytap.

There have been 6 outages or incidents for Skytap in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skytap

Outlogger tracks the status of these components for Xero:

APAC-2 Network Active
APAC-2 Services Active
APAC-2 Storage Active
APAC-2 x86 Compute Active
AU-Sydney-I-1 Network Active
AU-Sydney-I-1 Services Active
AU-Sydney-I-1 Storage Active
AU-Sydney-I-1 x86 Compute Active
AU-Sydney-M-1 Network Active
AU-Sydney-M-1 POWER Compute Active
AU-Sydney-M-1 Services Active
AU-Sydney-M-1 Storage Active
AU-Sydney-M-1 x86 Compute Active
CAN-Toronto Network Active
CAN-Toronto POWER Compute Active
CAN-Toronto Services Active
CAN-Toronto Storage Active
CAN-Toronto x86 Compute Active
CN-HongKong-M-1 Network Active
CN-HongKong-M-1 POWER Compute Active
CN-HongKong-M-1 Services Active
CN-HongKong-M-1 Storage Active
CN-HongKong-M-1 x86 Compute Active
DE-Frankfurt-I-1 Network Active
DE-Frankfurt-I-1 Services Active
DE-Frankfurt-I-1 Storage Active
DE-Frankfurt-I-1 x86 Compute Active
EMEA Network Active
EMEA POWER Compute Active
EMEA Services Active
EMEA Storage Active
EMEA x86 Compute Active
IE-Dublin-M-1 Network Active
IE-Dublin-M-1 POWER Compute Active
IE-Dublin-M-1 Services Active
IE-Dublin-M-1 Storage Active
IE-Dublin-M-1 x86 Compute Active
IN-Pune-M-1 Network Active
IN-Pune-M-1 - POWER Compute Active
IN-Pune-M-1 Services Active
IN-Pune-M-1 Storage Active
IN-Pune-M-1 x86 Compute Active
NL-Amsterdam-M-1 Network Active
NL-Amsterdam-M-1 POWER Compute Active
NL-Amsterdam-M-1 Services Active
NL-Amsterdam-M-1 Storage Active
NL-Amsterdam-M-1 x86 Compute Active
SG-Singapore-M-1 Network Active
SG-Singapore-M-1 POWER Compute Active
SG-Singapore-M-1 Services Active
SG-Singapore-M-1 Storage Active
SG-Singapore-M-1 x86 Compute Active
UK-London-M-1 Networking Active
UK-London-M-1 POWER Compute Active
UK-London-M-1 Services Active
UK-London-M-1 Storage Active
UK-London-M-1 x86 Compute Active
UK-London-M-2 Networking Active
UK-London-M-2 POWER Compute Active
UK-London-M-2 Services Active
UK-London-M-2 Storage Active
UK-London-M-2 x86 Compute Active
US-Central Network Active
US-Central POWER Compute Active
US-Central Services Active
US-Central Storage Active
US-Central x86 Compute Active
US-East-2 Network Active
US-East-2 Services Active
US-East-2 Storage Active
US-East-2 x86 Compute Active
US-Texas-M-1 Networking Active
US-Texas-M-1 POWER Compute Active
US-Texas-M-1 Services Active
US-Texas-M-1 Storage Active
US-Texas-M-1 x86 Compute Active
US-Virginia-M-1 Network Active
US-Virginia-M-1 POWER Compute Active
US-Virginia-M-1 Services Active
US-Virginia-M-1 Storage Active
US-Virginia-M-1 x86 Compute Active
US-West Network Active
US-West POWER Compute Active
US-West Services Active
US-West Storage Active
US-West x86 Compute Active
Corporate Site (skytap.com) Active
Course Manager Active
Portal (cloud.skytap.com) Active
Component Status
Active
APAC-2 Network Active
APAC-2 Services Active
APAC-2 Storage Active
APAC-2 x86 Compute Active
Active
AU-Sydney-I-1 Network Active
AU-Sydney-I-1 Services Active
AU-Sydney-I-1 Storage Active
AU-Sydney-I-1 x86 Compute Active
Active
AU-Sydney-M-1 Network Active
AU-Sydney-M-1 POWER Compute Active
AU-Sydney-M-1 Services Active
AU-Sydney-M-1 Storage Active
AU-Sydney-M-1 x86 Compute Active
Active
CAN-Toronto Network Active
CAN-Toronto POWER Compute Active
CAN-Toronto Services Active
CAN-Toronto Storage Active
CAN-Toronto x86 Compute Active
Active
CN-HongKong-M-1 Network Active
CN-HongKong-M-1 POWER Compute Active
CN-HongKong-M-1 Services Active
CN-HongKong-M-1 Storage Active
CN-HongKong-M-1 x86 Compute Active
Active
DE-Frankfurt-I-1 Network Active
DE-Frankfurt-I-1 Services Active
DE-Frankfurt-I-1 Storage Active
DE-Frankfurt-I-1 x86 Compute Active
Active
EMEA Network Active
EMEA POWER Compute Active
EMEA Services Active
EMEA Storage Active
EMEA x86 Compute Active
Active
IE-Dublin-M-1 Network Active
IE-Dublin-M-1 POWER Compute Active
IE-Dublin-M-1 Services Active
IE-Dublin-M-1 Storage Active
IE-Dublin-M-1 x86 Compute Active
Active
IN-Pune-M-1 Network Active
IN-Pune-M-1 - POWER Compute Active
IN-Pune-M-1 Services Active
IN-Pune-M-1 Storage Active
IN-Pune-M-1 x86 Compute Active
Active
NL-Amsterdam-M-1 Network Active
NL-Amsterdam-M-1 POWER Compute Active
NL-Amsterdam-M-1 Services Active
NL-Amsterdam-M-1 Storage Active
NL-Amsterdam-M-1 x86 Compute Active
Active
SG-Singapore-M-1 Network Active
SG-Singapore-M-1 POWER Compute Active
SG-Singapore-M-1 Services Active
SG-Singapore-M-1 Storage Active
SG-Singapore-M-1 x86 Compute Active
Active
UK-London-M-1 Networking Active
UK-London-M-1 POWER Compute Active
UK-London-M-1 Services Active
UK-London-M-1 Storage Active
UK-London-M-1 x86 Compute Active
Active
UK-London-M-2 Networking Active
UK-London-M-2 POWER Compute Active
UK-London-M-2 Services Active
UK-London-M-2 Storage Active
UK-London-M-2 x86 Compute Active
Active
US-Central Network Active
US-Central POWER Compute Active
US-Central Services Active
US-Central Storage Active
US-Central x86 Compute Active
Active
US-East-2 Network Active
US-East-2 Services Active
US-East-2 Storage Active
US-East-2 x86 Compute Active
Active
US-Texas-M-1 Networking Active
US-Texas-M-1 POWER Compute Active
US-Texas-M-1 Services Active
US-Texas-M-1 Storage Active
US-Texas-M-1 x86 Compute Active
Active
US-Virginia-M-1 Network Active
US-Virginia-M-1 POWER Compute Active
US-Virginia-M-1 Services Active
US-Virginia-M-1 Storage Active
US-Virginia-M-1 x86 Compute Active
Active
US-West Network Active
US-West POWER Compute Active
US-West Services Active
US-West Storage Active
US-West x86 Compute Active
Active
Corporate Site (skytap.com) Active
Course Manager Active
Portal (cloud.skytap.com) Active

Latest Skytap outages and incidents.

View the latest incidents for Skytap and check for official updates:

Updates:

  • Time: May 3, 2024, 6 p.m.
    Status: Resolved
    Update: The issue related to SRA issues in NL-Amsterdam-M-1 Region has now been resolved. At this time, all of the reported symptoms should now be resolved: - Inability of a subset of LPARs to access via SRA client If you have a VM reporting an error or issue, please contact Skytap Support ([email protected]) for assistance.
  • Time: May 3, 2024, 5:16 p.m.
    Status: Investigating
    Update: We continuing to investigate alerts related to a possible SRA issue in our NL-Amsterdam-M-1 Region affecting a small subset of LPARs. All other expected LPAR features are working properly. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
  • Time: May 3, 2024, 4:55 p.m.
    Status: Investigating
    Update: We are currently investigating alerts related to a possible SRA issue in our NL-Amsterdam-M-1 Region affecting a small subset of LPARs. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

Updates:

  • Time: May 3, 2024, 6 p.m.
    Status: Resolved
    Update: The issue related to SRA issues in NL-Amsterdam-M-1 Region has now been resolved. At this time, all of the reported symptoms should now be resolved: - Inability of a subset of LPARs to access via SRA client If you have a VM reporting an error or issue, please contact Skytap Support ([email protected]) for assistance.
  • Time: May 3, 2024, 5:16 p.m.
    Status: Investigating
    Update: We continuing to investigate alerts related to a possible SRA issue in our NL-Amsterdam-M-1 Region affecting a small subset of LPARs. All other expected LPAR features are working properly. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.
  • Time: May 3, 2024, 4:55 p.m.
    Status: Investigating
    Update: We are currently investigating alerts related to a possible SRA issue in our NL-Amsterdam-M-1 Region affecting a small subset of LPARs. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

Updates:

  • Time: April 14, 2024, 4:31 p.m.
    Status: Resolved
    Update: Skytap will be performing infrastructure maintenance in the UK-London-M-1 region on: April 14 2024, 12:00 AM BST (April 13 2024, 23:00 UTC). MAINTENANCE SCHEDULE: 12:00 AM BST: All power LPARs and x86 VMs in the region will be locked and shutdown 3:00 AM BST: Power LPARs and x86 VMs in the region begin to power on; this process may take up to 1 hour to complete 5:00 AM BST: Maintenance concludes DURING THE MAINTENANCE: - Locked LPARs and VMs are unable to change state (ie, suspend, resume, shutdown, poweroff) - Environments and templates are unable to be copied - Actions that are scheduled to occur during the maintenance will fail - Copy-to-Region and VM import/export operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard. If you have any questions about this maintenance, you can open a support request by visiting support.skytap.com or simply send an email to [email protected].

Updates:

  • Time: April 14, 2024, 4:31 p.m.
    Status: Resolved
    Update: Skytap will be performing infrastructure maintenance in the UK-London-M-1 region on: April 14 2024, 12:00 AM BST (April 13 2024, 23:00 UTC). MAINTENANCE SCHEDULE: 12:00 AM BST: All power LPARs and x86 VMs in the region will be locked and shutdown 3:00 AM BST: Power LPARs and x86 VMs in the region begin to power on; this process may take up to 1 hour to complete 5:00 AM BST: Maintenance concludes DURING THE MAINTENANCE: - Locked LPARs and VMs are unable to change state (ie, suspend, resume, shutdown, poweroff) - Environments and templates are unable to be copied - Actions that are scheduled to occur during the maintenance will fail - Copy-to-Region and VM import/export operations that did not complete before the scheduled maintenance window will fail; they can be manually retried after maintenance completes Skytap will actively monitor system health and operations during this time and will post any related service impact to the Skytap Health Dashboard. If you have any questions about this maintenance, you can open a support request by visiting support.skytap.com or simply send an email to [email protected].

Updates:

  • Time: March 27, 2024, 1:11 p.m.
    Status: Resolved
    Update: The issue related to hosting services in our UK-London-M-1 Region Region has now been resolved. At this time, all of the reported symptoms should now be resolved: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly. If you have a VM reporting an error or issue, please contact Skytap Support ([email protected]) for assistance.
  • Time: March 27, 2024, 12:50 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 27, 2024, 12:49 p.m.
    Status: Identified
    Update: We have identified an issue related to hosting services in our UK-London-M-1 Region. This issue affects a limited subset of LPARs. Our Engineers are actively working on this issue with high priority. Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted We will provide an update within one hour.
  • Time: March 27, 2024, 12:17 p.m.
    Status: Investigating
    Update: We are currently investigating alerts related to a possible networking issue in our UK-London-M-1 Region. We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

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Frequently Asked Questions - Skytap

Is there a Skytap outage?
The current status of Skytap is: Systems Active
Where can I find the official status page of Skytap?
The official status page for Skytap is here
How can I get notified if Skytap is down or experiencing an outage?
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