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Is there an SmartFreight outage?

SmartFreight status: Systems Active

Last checked: 2 weeks, 6 days ago

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SmartFreight outages and incidents

Outage and incident data over the last 30 days for SmartFreight.

There have been 0 outages or incidents for SmartFreight in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartFreight

Outlogger tracks the status of these components for Xero:

Remote Printing Services Active
Sign In Active
SmartFreight Application Active
Addressing Active
API Gateway Active
Documents and Links Active
Mapping Active
Notifications Services (Email, SMS, Webhooks) Active
Push Notifications Active
WebPrint Active
Phone Support Active
SmartFreight Team Emails Active
Stationery Ordering Active
Support Tickets Active
Manifesting Active
Component Status
Active
Remote Printing Services Active
Sign In Active
SmartFreight Application Active
Active
Addressing Active
API Gateway Active
Documents and Links Active
Mapping Active
Notifications Services (Email, SMS, Webhooks) Active
Push Notifications Active
WebPrint Active
Active
Phone Support Active
SmartFreight Team Emails Active
Stationery Ordering Active
Support Tickets Active
Active
Manifesting Active

Latest SmartFreight outages and incidents.

View the latest incidents for SmartFreight and check for official updates:

Updates:

  • Time: Aug. 30, 2023, 7:45 a.m.
    Status: Resolved
    Update: The primary server for importing and remote printing became unresponsive. All services have now been restored.
  • Time: Aug. 30, 2023, 7:45 a.m.
    Status: Resolved
    Update: The primary server for importing and remote printing became unresponsive. All services have now been restored.
  • Time: Aug. 29, 2023, 10:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 29, 2023, 10:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 29, 2023, 8:52 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Aug. 29, 2023, 8:52 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 28, 2023, 5:39 a.m.
    Status: Resolved
    Update: The primary server for importing and remote printing became unresponsive. Back up server initiated when the issue was identified.
  • Time: Aug. 24, 2023, 9:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 24, 2023, 9:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 28, 2023, 5:39 a.m.
    Status: Resolved
    Update: The primary server for importing and remote printing became unresponsive. Back up server initiated when the issue was identified.
  • Time: Aug. 24, 2023, 9:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 24, 2023, 9:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 19, 2023, 1:38 a.m.
    Status: Resolved
    Update: The outage was caused due to an upgrade that was considered low risk as we have a backup system in place. When the upgrade failed the backup system failed to initiate due to a DNS issue. The Upgrade issue has now been resolved and all online services are now back online.
  • Time: July 19, 2023, 1:03 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 19, 2023, 12:45 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 19, 2023, 1:38 a.m.
    Status: Resolved
    Update: The outage was caused due to an upgrade that was considered low risk as we have a backup system in place. When the upgrade failed the backup system failed to initiate due to a DNS issue. The Upgrade issue has now been resolved and all online services are now back online.
  • Time: July 19, 2023, 1:03 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 19, 2023, 12:45 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - SmartFreight

Is there a SmartFreight outage?
The current status of SmartFreight is: Systems Active
Where can I find the official status page of SmartFreight?
The official status page for SmartFreight is here
How can I get notified if SmartFreight is down or experiencing an outage?
To get notified of any status changes to SmartFreight, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartFreight every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartFreight do?
SmartFreight connects users with a vast network of transport providers and routes, providing efficient freight solutions. Learn more.

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