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Is there an SmartFreight outage?

SmartFreight status: Systems Active

Last checked: 2 weeks, 6 days ago

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SmartFreight outages and incidents

Outage and incident data over the last 30 days for SmartFreight.

There have been 0 outages or incidents for SmartFreight in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartFreight

Outlogger tracks the status of these components for Xero:

Remote Printing Services Active
Sign In Active
SmartFreight Application Active
Addressing Active
API Gateway Active
Documents and Links Active
Mapping Active
Notifications Services (Email, SMS, Webhooks) Active
Push Notifications Active
WebPrint Active
Phone Support Active
SmartFreight Team Emails Active
Stationery Ordering Active
Support Tickets Active
Manifesting Active
Component Status
Active
Remote Printing Services Active
Sign In Active
SmartFreight Application Active
Active
Addressing Active
API Gateway Active
Documents and Links Active
Mapping Active
Notifications Services (Email, SMS, Webhooks) Active
Push Notifications Active
WebPrint Active
Active
Phone Support Active
SmartFreight Team Emails Active
Stationery Ordering Active
Support Tickets Active
Active
Manifesting Active

Latest SmartFreight outages and incidents.

View the latest incidents for SmartFreight and check for official updates:

Updates:

  • Time: Jan. 13, 2023, 2:06 a.m.
    Status: Resolved
    Update: The services are now fully restored. There was an issue with our third-party cloud service provider. The outage was not related to a malicious attack and all data is secure.
  • Time: Jan. 13, 2023, 12:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 12, 2023, 11:40 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 12, 2023, 11:37 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. You will start to notice some services being restored. Apologies for the inconvenience this is causing.
  • Time: Jan. 12, 2023, 10:20 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 12, 2023, 9:53 p.m.
    Status: Investigating
    Update: We are experiencing issues with a server that will affect electronic data transmission. This willl also affect remote printing services.

Updates:

  • Time: Jan. 13, 2023, 2:06 a.m.
    Status: Resolved
    Update: The services are now fully restored. There was an issue with our third-party cloud service provider. The outage was not related to a malicious attack and all data is secure.
  • Time: Jan. 13, 2023, 12:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 12, 2023, 11:40 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 12, 2023, 11:37 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. You will start to notice some services being restored. Apologies for the inconvenience this is causing.
  • Time: Jan. 12, 2023, 10:20 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 12, 2023, 9:53 p.m.
    Status: Investigating
    Update: We are experiencing issues with a server that will affect electronic data transmission. This willl also affect remote printing services.

Updates:

  • Time: Dec. 13, 2022, 10:21 p.m.
    Status: Resolved
    Update: It appears that we had a failure in the underlying operating system. Unfortunately the devices were unresponsive and no root cause was logged. Continuing to work with our Service Providers to identify the potential issue.
  • Time: Dec. 13, 2022, 10:21 p.m.
    Status: Resolved
    Update: It appears that we had a failure in the underlying operating system. Unfortunately the devices were unresponsive and no root cause was logged. Continuing to work with our Service Providers to identify the potential issue.
  • Time: Dec. 13, 2022, 3:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 13, 2022, 3:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 13, 2022, 3:06 a.m.
    Status: Investigating
    Update: We are currently investigating issues with our push service. This is affecting customers trying to print labels, Manifest, and connect to our API.
  • Time: Dec. 13, 2022, 3:06 a.m.
    Status: Investigating
    Update: We are currently investigating issues with our push service. This is affecting customers trying to print labels, Manifest, and connect to our API.

Updates:

  • Time: Nov. 14, 2022, 6:03 a.m.
    Status: Resolved
    Update: The API services in Europe were unresponse. Customers of our API services would have received "Time out" messages.

Updates:

  • Time: Nov. 14, 2022, 6:03 a.m.
    Status: Resolved
    Update: The API services in Europe were unresponse. Customers of our API services would have received "Time out" messages.

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Frequently Asked Questions - SmartFreight

Is there a SmartFreight outage?
The current status of SmartFreight is: Systems Active
Where can I find the official status page of SmartFreight?
The official status page for SmartFreight is here
How can I get notified if SmartFreight is down or experiencing an outage?
To get notified of any status changes to SmartFreight, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartFreight every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartFreight do?
SmartFreight connects users with a vast network of transport providers and routes, providing efficient freight solutions. Learn more.

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