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Is there an SmartSuite outage?

SmartSuite status: Systems Active

Last checked: 10 minutes ago

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SmartSuite outages and incidents

Outage and incident data over the last 30 days for SmartSuite.

There have been 0 outages or incidents for SmartSuite in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartSuite

Outlogger tracks the status of these components for Xero:

Admin functions Active
API Active
Application Accessibility Active
Automations Active
File Management Active
Login/SSO Active
Notifications Active
Search Active
Component Status
Admin functions Active
API Active
Application Accessibility Active
Automations Active
File Management Active
Login/SSO Active
Notifications Active
Search Active

Latest SmartSuite outages and incidents.

View the latest incidents for SmartSuite and check for official updates:

Updates:

  • Time: June 12, 2024, 7:16 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 12, 2024, 7:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 11, 2024, 9:17 p.m.
    Status: Investigating
    Update: We have received reports of field changes not saving in several workspaces. We are currently investigating the issue.

Updates:

  • Time: March 27, 2024, 6:01 p.m.
    Status: Resolved
    Update: Database performance is back to nominal. We will continue to monitor the service to ensure there are no remaining issues.
  • Time: March 27, 2024, 5:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 27, 2024, 5:08 p.m.
    Status: Investigating
    Update: We identified an issue where a maintenance process was increasing load on our primary database cluster. The process has been halted. We are now monitoring the situation.

Updates:

  • Time: Oct. 27, 2023, 10:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 27, 2023, 10:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 27, 2023, 9:41 p.m.
    Status: Investigating
    Update: We have updated the database and have restored query performance.
  • Time: Oct. 27, 2023, 4:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 27, 2023, 4:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 27, 2023, 4:30 p.m.
    Status: Investigating
    Update: We're aware that certain workspaces are experiencing long load times. We believe that this is related to an upgrade of the primary database's version and are working to correct this as soon as possible.

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Frequently Asked Questions - SmartSuite

Is there a SmartSuite outage?
The current status of SmartSuite is: Systems Active
Where can I find the official status page of SmartSuite?
The official status page for SmartSuite is here
How can I get notified if SmartSuite is down or experiencing an outage?
To get notified of any status changes to SmartSuite, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartSuite every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartSuite do?
SmartSuite is a platform for teams to collaborate on work, plan projects, track progress, and manage tasks efficiently.

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