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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 3 minutes ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Aug. 23, 2023, 1:41 p.m.
    Status: Resolved
    Update: Some users may have briefly experienced issues controlling or viewing current devices states for Matter devices from the SmartThings platform. During this time onboarding Matter devices via SmartThings may have failed as well. The issue is now resolved and for users still experiencing issues with their matter connected devices, please reboot your hub(s) and try again.

Updates:

  • Time: July 17, 2023, 4:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 1, 2023, 11:35 p.m.
    Status: Investigating
    Update: A limited set of users with a TV Hub within the EU region may be experiencing some degradation in their hub's performance. We are researching the issue and will provide updates as we work to resolve the issue

Updates:

  • Time: May 9, 2023, 9:39 p.m.
    Status: Resolved
    Update: SmartThings and Aeotec camera features have returned to normal.
  • Time: May 9, 2023, 9:08 p.m.
    Status: Monitoring
    Update: Corrective actions have been taken and we are monitoring the results.
  • Time: May 9, 2023, 8:13 p.m.
    Status: Identified
    Update: Live streaming and clip recording features of SmartThings and Aeotec cameras are encountering degraded performance as of 12:00pm CST. Users may experience issues using these features until corrective action is complete.

Updates:

  • Time: May 2, 2023, 4:36 p.m.
    Status: Resolved
    Update: Scenes execution and listing is working and latencies have returned to normal
  • Time: May 2, 2023, 4:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2023, 4:02 p.m.
    Status: Identified
    Update: We are investigating a possible service disruption with rules and scenes. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: April 12, 2023, 1:55 a.m.
    Status: Resolved
    Update: This issue was opened with an abundance of caution, but upon further investigation it was determined that there was no noticeable impact to users.
  • Time: April 11, 2023, 10:51 p.m.
    Status: Investigating
    Update: Some users may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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