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Is there an Splashtop outage?

Splashtop status: Systems Active

Last checked: 9 minutes ago

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Splashtop outages and incidents

Outage and incident data over the last 30 days for Splashtop.

There have been 0 outages or incidents for Splashtop in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Splashtop

Outlogger tracks the status of these components for Xero:

Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active
Component Status
Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active

Latest Splashtop outages and incidents.

View the latest incidents for Splashtop and check for official updates:

Updates:

  • Time: Oct. 30, 2023, 3:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 3:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 2:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 30, 2023, 1:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 30, 2023, 1:54 p.m.
    Status: Investigating
    Update: Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Updates:

  • Time: Oct. 13, 2023, 9:09 p.m.
    Status: Resolved
    Update: The service interruption has been mitigated successfully, and our infrastructure provider has confirmed and resolved their issues in US West. We will continue to monitor closely - if you are continuing to experiencing issues, please reach out to our support team. Thanks again for your patience and support - we know these interruptions are disruptive, and will continue to work with our providers to minimize these disruptions.
  • Time: Oct. 13, 2023, 7:21 p.m.
    Status: Identified
    Update: Connectivity issues have been localized to one of our infrastructure providers in the US-West zone. We are spinning up additional relays with our other providers and reassigning connections to those. We apologize for the inconvenience and appreciate your patience.
  • Time: Oct. 13, 2023, 5:23 p.m.
    Status: Investigating
    Update: We are actively investigating the issue and sincerely appreciate your patience
  • Time: Oct. 13, 2023, 5:22 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 4, 2023, 7:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2023, 7:04 a.m.
    Status: Monitoring
    Update: All operations are returning to normal, we will continue to monitor. If you are experiencing any issue, we appreciate you reaching out to us.
  • Time: Sept. 3, 2023, 6:18 p.m.
    Status: Identified
    Update: System maintenance have been completed for most regions and operations is returning to normal.
  • Time: Sept. 1, 2023, 7:18 p.m.
    Status: Identified
    Update: We are continuing to work on the fix and mitigate the impact. We want to emphasize how much we value and appreciate your patience throughout this process.
  • Time: Aug. 31, 2023, 4:58 p.m.
    Status: Identified
    Update: Issue identified and network recovery is under way.
  • Time: Aug. 30, 2023, 9:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We appreciate your patience!
  • Time: Aug. 29, 2023, 5 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 28, 2023, 5:06 p.m.
    Status: Investigating
    Update: Experiencing issues relating to frequent disconnects/reconnects or poor performance in certain regions. The team is actively working on investigating this issue.

Updates:

  • Time: July 27, 2023, 6:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 27, 2023, 6 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 27, 2023, 5:47 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 27, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are experiencing email notification issues. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

Updates:

  • Time: July 21, 2023, 5:09 a.m.
    Status: Resolved
    Update: my.splashtop.eu web portal is not accessible from UTC 06:30 to 07:17. We have rooted the cause of the issue and fixed the problem.

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Frequently Asked Questions - Splashtop

Is there a Splashtop outage?
The current status of Splashtop is: Systems Active
Where can I find the official status page of Splashtop?
The official status page for Splashtop is here
How can I get notified if Splashtop is down or experiencing an outage?
To get notified of any status changes to Splashtop, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Splashtop every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Splashtop do?
Splashtop offers secure and efficient remote solutions for work, support, and learning at an affordable price, with high user satisfaction.

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