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Is there an Splashtop outage?

Splashtop status: Systems Active

Last checked: 7 minutes ago

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Splashtop outages and incidents

Outage and incident data over the last 30 days for Splashtop.

There have been 0 outages or incidents for Splashtop in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Splashtop

Outlogger tracks the status of these components for Xero:

Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active
Component Status
Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active

Latest Splashtop outages and incidents.

View the latest incidents for Splashtop and check for official updates:

Updates:

  • Time: June 14, 2023, 7:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 5:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 14, 2023, 3:26 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 13, 2023, 9:02 p.m.
    Status: Investigating
    Update: We regret to inform you that we are currently experiencing a service issue that is affecting our normal operations. We understand the inconvenience this may cause, and we apologize for any disruptions to your service experience. The issue is affecting the following services for some of our users: Intermittently unable to reach Splashtop Servers Our technical team is actively working to resolve the issue and restore the affected services as quickly as possible. We have already initiated an investigation into the root cause of the outage and are implementing appropriate measures to prevent similar incidents in the future. At this time, we are able to provide a workaround to restore service. Please follow this link to our Support article. https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/16373968146587 We understand that this situation may be frustrating for you, especially if you rely on our services for critical operations. Our team is committed to resolving the issue promptly and minimizing any inconvenience caused. If you have any urgent concerns or require additional assistance, please don't hesitate to reach out to our customer support team. We sincerely apologize for the inconvenience caused by this service issue. We greatly appreciate your patience and understanding as we work diligently to restore normal operations. Thank you for your continued support.

Updates:

  • Time: Aug. 19, 2022, 6:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 19, 2022, 6 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 19, 2022, 5:52 p.m.
    Status: Identified
    Update: Some customers are reporting inability to start Share My Desktop sessions in US West region. We are working to resolve as soon as possible. Our apologies for the issues.

Updates:

  • Time: Aug. 2, 2022, 6:23 a.m.
    Status: Resolved
    Update: Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Updates:

  • Time: March 23, 2022, 6:17 a.m.
    Status: Resolved
    Update: A small number of streamers went offline during 03/17 0:24 PDT and 03/17 1:31 PDT due to an error in the system. We quickly root-caused the issue and resolved the problem. We are sorry for the inconvenience ths may have caused.

Updates:

  • Time: Dec. 15, 2021, 10:46 p.m.
    Status: Resolved
    Update: We have heard from several customers who have inquired about the recent advisory (https://nvd.nist.gov/vuln/detail/CVE-2021-44228, https://nvd.nist.gov/vuln/detail/CVE-2021-4104, https://nvd.nist.gov/vuln/detail/CVE-2021-45046, https://nvd.nist.gov/vuln/detail/CVE-2021-45105) on remote code execution vulnerability (CVE-2021-44228, CVE-2021-45046, CVE-2021-4104, CVE-2021-45105). We want to assure you that Splashtop is NOT vulnerable to this potential security risk. Please feel free to reach out to us directly if you have questions.

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Frequently Asked Questions - Splashtop

Is there a Splashtop outage?
The current status of Splashtop is: Systems Active
Where can I find the official status page of Splashtop?
The official status page for Splashtop is here
How can I get notified if Splashtop is down or experiencing an outage?
To get notified of any status changes to Splashtop, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Splashtop every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Splashtop do?
Splashtop offers secure and efficient remote solutions for work, support, and learning at an affordable price, with high user satisfaction.

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