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Is there an Splashtop outage?

Splashtop status: Systems Active

Last checked: 9 minutes ago

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Splashtop outages and incidents

Outage and incident data over the last 30 days for Splashtop.

There have been 0 outages or incidents for Splashtop in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Splashtop

Outlogger tracks the status of these components for Xero:

Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active
Component Status
Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active

Latest Splashtop outages and incidents.

View the latest incidents for Splashtop and check for official updates:

Updates:

  • Time: Dec. 15, 2021, 5:12 p.m.
    Status: Resolved
    Update: There are intermittent login failures to my.splashtop.com and you may have also experienced degradation in remote desktop session during 7:20am - 7:55am PST. We have confirmed this is due to network glitches of our provider and connectivity has been restored.

Updates:

  • Time: Nov. 1, 2021, 11:01 p.m.
    Status: Postmortem
    Update: The load balancer in one of our regions became unhealthy earlier this morning. We redirected traffic to another region, and all service should be back to normal as of at 9:00AM PDT. We have since rebuilt the affected load balancer, and the full infrastructure has been restored to normal as of 12:30PM PDT.
  • Time: Nov. 1, 2021, 5:13 p.m.
    Status: Resolved
    Update: Some customers are reporting inability to log in or connect to certain computers. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

Updates:

  • Time: Sept. 29, 2021, 5:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 29, 2021, 4:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 29, 2021, 3:26 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 29, 2021, 2:18 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 29, 2021, 1:28 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 29, 2021, 11:11 a.m.
    Status: Investigating
    Update: Some customers are reporting inability to log in or connect to certain computers. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

Updates:

  • Time: Aug. 13, 2021, 9:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2021, 9:23 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 13, 2021, 8:49 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 13, 2021, 6:13 a.m.
    Status: Investigating
    Update: Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Updates:

  • Time: June 8, 2021, 11:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 8, 2021, 10:59 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 8, 2021, 10:41 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 8, 2021, 10:33 a.m.
    Status: Investigating
    Update: Our www.splashtop.com website is currently experiencing an issue due to third party hosting service problem. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

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Frequently Asked Questions - Splashtop

Is there a Splashtop outage?
The current status of Splashtop is: Systems Active
Where can I find the official status page of Splashtop?
The official status page for Splashtop is here
How can I get notified if Splashtop is down or experiencing an outage?
To get notified of any status changes to Splashtop, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Splashtop every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Splashtop do?
Splashtop offers secure and efficient remote solutions for work, support, and learning at an affordable price, with high user satisfaction.

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