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Is there an Splashtop outage?

Splashtop status: Systems Active

Last checked: 3 minutes ago

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Splashtop outages and incidents

Outage and incident data over the last 30 days for Splashtop.

There have been 0 outages or incidents for Splashtop in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Splashtop

Outlogger tracks the status of these components for Xero:

Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active
Component Status
Mirroring360 service Active
Splashtop corporate website Active
Splashtop remote desktop service Active
Splashtop web console in EU (my.splashtop.eu) Active
Splashtop web console (my.splashtop.com) Active
Active
Splashtop Vault (EU) Active
Splashtop Vault (Global) Active

Latest Splashtop outages and incidents.

View the latest incidents for Splashtop and check for official updates:

Updates:

  • Time: Sept. 23, 2019, 11:16 p.m.
    Status: Resolved
    Update: We have fixed the web server access by disabling hardware export for the time being.
  • Time: Sept. 23, 2019, 10:58 p.m.
    Status: Investigating
    Update: Service is back to normal. We are investigating the cause.
  • Time: Sept. 23, 2019, 10:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 23, 2019, 10:09 p.m.
    Status: Investigating
    Update: Remote connections are unaffected. We are investigating the web console server and will restore fully as soon as we can.

Updates:

  • Time: June 3, 2019, 12:16 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 2, 2019, 11:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 2, 2019, 8:54 p.m.
    Status: Identified
    Update: https://status.cloud.google.com/incident/compute/19003
  • Time: June 2, 2019, 8:50 p.m.
    Status: Investigating
    Update: you maybe experiencing intermittent remote session failures due to Google Cloud network issue.

Updates:

  • Time: Nov. 12, 2018, 10:52 p.m.
    Status: Resolved
    Update: we have resolved the issue.
  • Time: Nov. 12, 2018, 10:02 p.m.
    Status: Investigating
    Update: we are investigating intermittent remote desktop session failures.

Updates:

  • Time: July 24, 2018, 9:08 p.m.
    Status: Resolved
    Update: Problem identified and resolved. We are investigating to make improvements and prevent future occurrences.
  • Time: July 24, 2018, 8:03 p.m.
    Status: Investigating
    Update: We've brought server loading back to normal. Please try again. We are continuing to investigate and monitor and will update further.
  • Time: July 24, 2018, 6:33 p.m.
    Status: Investigating
    Update: Splashtop servers are seeing higher than expected loading at the moment. We are investigating. Some customer may have intermittent availability.

Updates:

  • Time: June 25, 2018, 6:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 25, 2018, 5:33 p.m.
    Status: Identified
    Update: We received reports on Windows XP connectivity issue and have put up a workaround.

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Frequently Asked Questions - Splashtop

Is there a Splashtop outage?
The current status of Splashtop is: Systems Active
Where can I find the official status page of Splashtop?
The official status page for Splashtop is here
How can I get notified if Splashtop is down or experiencing an outage?
To get notified of any status changes to Splashtop, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Splashtop every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Splashtop do?
Splashtop offers secure and efficient remote solutions for work, support, and learning at an affordable price, with high user satisfaction.