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Is there an SpotMe outage?

SpotMe status: Systems Active

Last checked: 3 minutes ago

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SpotMe outages and incidents

Outage and incident data over the last 30 days for SpotMe.

There have been 0 outages or incidents for SpotMe in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotMe

Outlogger tracks the status of these components for Xero:

spotme.com Active
Android app Active
Backstage Active
iOS app Active
Web app Active
Australia Active
DS Active
EU (Germany) Active
Singapore Active
US Active
Streaming - Australia Active
Streaming - EU Active
Streaming - Singapore Active
Streaming - US Active
Component Status
spotme.com Active
Active
Android app Active
Backstage Active
iOS app Active
Web app Active
Active
Australia Active
DS Active
EU (Germany) Active
Singapore Active
US Active
Active
Streaming - Australia Active
Streaming - EU Active
Streaming - Singapore Active
Streaming - US Active

Latest SpotMe outages and incidents.

View the latest incidents for SpotMe and check for official updates:

Updates:

  • Time: Oct. 11, 2018, 8:10 a.m.
    Status: Resolved
    Update: Hello, we've restored the normal operation of APAC server group. The system which failed has been replaced with a redundant one. SpotMe Cloud Operation Team
  • Time: Oct. 11, 2018, 6:39 a.m.
    Status: Investigating
    Update: Hello, we're experiencing issues with one of our APAC servers - apadmin1.4pax.com. Initial investigations indicates that an issue with the file system of the server. We're currently switching traffic for all events to redundant servers. We'd like to apologize for any inconvenience caused. SpotMe Cloud Operations Team

Updates:

  • Time: Oct. 10, 2018, 9:24 a.m.
    Status: Resolved
    Update: Hello, we've managed to restore euprod11.4pax.com to normal state. The outage was caused by a SAN issue. We're currently running some sanity checks of the file systems to fully confirm the integrity of the data and when done we'll start enabling traffic for events to euprod11.4pax.com. Thank you for your patience! SpotMe Cloud Operations Team
  • Time: Oct. 10, 2018, 7:27 a.m.
    Status: Identified
    Update: Hello, we've managed to identify the issue and we're currently working on resolving it and restoring the server to normal operation. SpotMe Cloud Operations Team
  • Time: Oct. 10, 2018, 5:25 a.m.
    Status: Investigating
    Update: Hello, we'd like to inform you that we're experiencing network connectivity issues with one of our EU servers - euprod11.4pax.com. While we're investigating the issue, we've switched traffic for all events to redundant servers, so all events and functionalities remain accessible. SpotMe Cloud Operations Team

Updates:

  • Time: Oct. 10, 2018, 9:24 a.m.
    Status: Resolved
    Update: Hello, we've managed to restore euprod11.4pax.com to normal state. The outage was caused by a SAN issue. We're currently running some sanity checks of the file systems to fully confirm the integrity of the data and when done we'll start enabling traffic for events to euprod11.4pax.com. Thank you for your patience! SpotMe Cloud Operations Team
  • Time: Oct. 10, 2018, 7:27 a.m.
    Status: Identified
    Update: Hello, we've managed to identify the issue and we're currently working on resolving it and restoring the server to normal operation. SpotMe Cloud Operations Team
  • Time: Oct. 10, 2018, 5:25 a.m.
    Status: Investigating
    Update: Hello, we'd like to inform you that we're experiencing network connectivity issues with one of our EU servers - euprod11.4pax.com. While we're investigating the issue, we've switched traffic for all events to redundant servers, so all events and functionalities remain accessible. SpotMe Cloud Operations Team

Updates:

  • Time: Sept. 16, 2018, 8:24 a.m.
    Status: Resolved
    Update: Hello, the server is not fully operational. Traffic to events will be enabled for deadmin2.4pax.com. We'd like to apologize for any inconvenience caused. SpotMe Cloud Operations Team
  • Time: Sept. 16, 2018, 8:24 a.m.
    Status: Resolved
    Update: Hello, the server is not fully operational. Traffic to events will be enabled for deadmin2.4pax.com. We'd like to apologize for any inconvenience caused. SpotMe Cloud Operations Team
  • Time: Sept. 16, 2018, 6:06 a.m.
    Status: Identified
    Update: Hello, we're still working on the restoration of the server. Traffic to events has been switched to redundant servers. The issue was caused by SAN outage in the Data Center where the server is located. SpotMe Cloud Operations Team
  • Time: Sept. 16, 2018, 6:06 a.m.
    Status: Identified
    Update: Hello, we're still working on the restoration of the server. Traffic to events has been switched to redundant servers. The issue was caused by SAN outage in the Data Center where the server is located. SpotMe Cloud Operations Team
  • Time: Sept. 16, 2018, 2:36 a.m.
    Status: Investigating
    Update: Hello, one of our servers in Germany is currently unreachable. We're investigating with our providers to identify the issue. We're sorry for any inconvenience caused. SpotMe Cloud Operations Team
  • Time: Sept. 16, 2018, 2:36 a.m.
    Status: Investigating
    Update: Hello, one of our servers in Germany is currently unreachable. We're investigating with our providers to identify the issue. We're sorry for any inconvenience caused. SpotMe Cloud Operations Team

Updates:

  • Time: Sept. 9, 2018, 3:18 a.m.
    Status: Resolved
    Update: Hello, we've managed to restore the availability of the servers - euprod7.4pax.com and euprod8.4pax.com. We will continue the investigation with our service providers to identify the root cause of the outage. We're sorry for any inconvenience caused. SpotMe Cloud Operations Team
  • Time: Sept. 9, 2018, 12:59 a.m.
    Status: Investigating
    Update: Hello, Two of our Europe servers euprod7.4pax.com, euprod8.4pax.com is currently experiencing network issues. We're investigating with our service providers to identify and resolve the issue. Traffic to all events has been switch to redundant servers. SpotMe Cloud Operations Team.

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Frequently Asked Questions - SpotMe

Is there a SpotMe outage?
The current status of SpotMe is: Systems Active
Where can I find the official status page of SpotMe?
The official status page for SpotMe is here
How can I get notified if SpotMe is down or experiencing an outage?
To get notified of any status changes to SpotMe, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotMe every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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