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Is there an Spreedly outage?

Spreedly status: Minor Outage

Last checked: 5 minutes ago

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Spreedly outages and incidents

Outage and incident data over the last 30 days for Spreedly.

There have been 1 outages or incidents for Spreedly in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Spreedly

Outlogger tracks the status of these components for Xero:

3DS Gateway Specific Active
3DS Global Active
Core Secondary API Active
Core Transactional API Active
Express Active
iFrame Active
Payment Method Distribution (PMD) Active
Account Updater Active
Account Updater Callbacks Active
BIN MetaData Active
Fingerprinting Active
Network Tokenization Active
ACH Active
Apple Pay Active
Click to Pay (C2P) Active
Ebanx Local Payment Methods Active
Google Pay Active
Paypal & Offsite Payments Active
PPRO Local Payment Methods Active
Stripe Alternative Payment Methods Active
Adyen Active
Authorize.net Active
Braintree Active
Cybersource Performance Issues
Elavon Active
Gateways Active
Mercado Pago Active
NMI Active
Orbital Active
Payflow Pro Active
PayPal Active
Stripe API Active
Worldpay Active
app.spreedly.com Active
Docs.spreedly.com Active
Spreedly.com Active
Spreedly Dashboard Active
Component Status
3DS Gateway Specific Active
3DS Global Active
Core Secondary API Active
Core Transactional API Active
Express Active
iFrame Active
Payment Method Distribution (PMD) Active
Active
Account Updater Active
Account Updater Callbacks Active
BIN MetaData Active
Fingerprinting Active
Network Tokenization Active
Active
ACH Active
Apple Pay Active
Click to Pay (C2P) Active
Ebanx Local Payment Methods Active
Google Pay Active
Paypal & Offsite Payments Active
PPRO Local Payment Methods Active
Stripe Alternative Payment Methods Active
Performance Issues
Adyen Active
Authorize.net Active
Braintree Active
Cybersource Performance Issues
Elavon Active
Gateways Active
Mercado Pago Active
NMI Active
Orbital Active
Payflow Pro Active
PayPal Active
Stripe API Active
Worldpay Active
Active
app.spreedly.com Active
Docs.spreedly.com Active
Spreedly.com Active
Spreedly Dashboard Active

Latest Spreedly outages and incidents.

View the latest incidents for Spreedly and check for official updates:

Updates:

  • Time: Sept. 22, 2023, 8:43 p.m.
    Status: Resolved
    Update: Spreedly has monitored the results of the deployed fix and have now deemed this incident to be resolved.
  • Time: Sept. 22, 2023, 6:08 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 22, 2023, 3:53 p.m.
    Status: Investigating
    Update: We are investigating an issue with the Spreedly Dashboard.

Updates:

  • Time: Sept. 29, 2023, 4:24 p.m.
    Status: Postmortem
    Update: **Summary** On 9/20/23, a third-party CDN provider had internal issues connecting to AWS data centers in Columbus, OH. This caused increased timeouts for transactions originating from these locations. **What Happened** * **20:37 Spreedly declares SEV-2 incident and notifies customers** * 21:01 - Fastly - Status posted and subscribers notified of elevated errors in CMH POP * 21:21 - Fastly - Remediation plan for third party service provider issue identified * 21:26 - Fastly - Remediation plan deployed * 21:30 - Fastly - Incident confirmed to be fully mitigated * **22:26 - Spreedly considers incident to be resolved** Based on [Fastly’s Statuspage](https://www.fastlystatus.com/incident/376079) resolution on this incident: “During this incident, customers would have experienced increased latency and elevated 5xx errors in our Columbus \(CMH\) POP, as well as, elevated errors when attempting to access configuration management and API services through our Control Plane from 18:40 to 21:30 UTC.” **Next Steps** No additional steps are required at this time **Conclusion** This is an unfortunate third-party service provider outage, and Spreedly has been in communication with the provider to determine the reason for the delay in notification.
  • Time: Sept. 29, 2023, 4:24 p.m.
    Status: Postmortem
    Update: **Summary** On 9/20/23, a third-party CDN provider had internal issues connecting to AWS data centers in Columbus, OH. This caused increased timeouts for transactions originating from these locations. **What Happened** * **20:37 Spreedly declares SEV-2 incident and notifies customers** * 21:01 - Fastly - Status posted and subscribers notified of elevated errors in CMH POP * 21:21 - Fastly - Remediation plan for third party service provider issue identified * 21:26 - Fastly - Remediation plan deployed * 21:30 - Fastly - Incident confirmed to be fully mitigated * **22:26 - Spreedly considers incident to be resolved** Based on [Fastly’s Statuspage](https://www.fastlystatus.com/incident/376079) resolution on this incident: “During this incident, customers would have experienced increased latency and elevated 5xx errors in our Columbus \(CMH\) POP, as well as, elevated errors when attempting to access configuration management and API services through our Control Plane from 18:40 to 21:30 UTC.” **Next Steps** No additional steps are required at this time **Conclusion** This is an unfortunate third-party service provider outage, and Spreedly has been in communication with the provider to determine the reason for the delay in notification.
  • Time: Sept. 21, 2023, 1:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 1:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 12:47 a.m.
    Status: Monitoring
    Update: We have closely monitored the situation and received official confirmation from our third-party provider that the issue has been resolved. As a result, we consider the incident resolved and do not anticipate any further impact on our customers. We apologize for any inconvenience or disruption.
  • Time: Sept. 21, 2023, 12:47 a.m.
    Status: Monitoring
    Update: We have closely monitored the situation and received official confirmation from our third-party provider that the issue has been resolved. As a result, we consider the incident resolved and do not anticipate any further impact on our customers. We apologize for any inconvenience or disruption.
  • Time: Sept. 20, 2023, 10:15 p.m.
    Status: Monitoring
    Update: Since 2023-09-20 2:41 PM ET this afternoon, there has been an issue outside of our platform detected with regional network service. Traffic has been rerouted in this region, and we continue to monitor traffic. Please reach out to our Support team if you need any additional help.
  • Time: Sept. 20, 2023, 10:15 p.m.
    Status: Monitoring
    Update: Since 2023-09-20 2:41 PM ET this afternoon, there has been an issue outside of our platform detected with regional network service. Traffic has been rerouted in this region, and we continue to monitor traffic. Please reach out to our Support team if you need any additional help.
  • Time: Sept. 20, 2023, 8:37 p.m.
    Status: Investigating
    Update: Spreedly has discovered an issue that could potentially impact our services, leading to Increased timeouts for a small number of transactions. We are taking all necessary measures to investigate the matter and determine the extent of the situation. We provide an update as soon as more details are available. Thank you for your patience.
  • Time: Sept. 20, 2023, 8:37 p.m.
    Status: Investigating
    Update: Spreedly has discovered an issue that could potentially impact our services, leading to Increased timeouts for a small number of transactions. We are taking all necessary measures to investigate the matter and determine the extent of the situation. We provide an update as soon as more details are available. Thank you for your patience.

Updates:

  • Time: Sept. 14, 2023, 4:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2023, 4:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and are confident the issue is resolved. We are continuing to monitor our systems closely.
  • Time: Sept. 14, 2023, 4:15 p.m.
    Status: Identified
    Update: Spreedly is aware that some customers received 500 errors for PMD transactions. We have identified the fix and it has been implemented.

Updates:

  • Time: Sept. 14, 2023, 4:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2023, 4:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and are confident the issue is resolved. We are continuing to monitor our systems closely.
  • Time: Sept. 14, 2023, 4:15 p.m.
    Status: Identified
    Update: Spreedly is aware that some customers received 500 errors for PMD transactions. We have identified the fix and it has been implemented.

Updates:

  • Time: Aug. 31, 2023, 3:50 p.m.
    Status: Resolved
    Update: At 2023-08-31 11:18:00 AM ET this morning, a change was made causing 503 Errors. After rolling back our changes and close monitoring, we have confirmed that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected. We are completing our investigation with regard to the causes of the incident and any residual impact. **A post-incident review will be published.** We apologize for any inconvenience or disruption.

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Frequently Asked Questions - Spreedly

Is there a Spreedly outage?
The current status of Spreedly is: Minor Outage
Where can I find the official status page of Spreedly?
The official status page for Spreedly is here
How can I get notified if Spreedly is down or experiencing an outage?
To get notified of any status changes to Spreedly, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Spreedly every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Spreedly do?
Spreedly connects businesses to payment services in 100+ countries through a single API connection, as a leading Payments Orchestration Platform.

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