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Is there an Total Synergy outage?

Total Synergy status: Systems Active

Last checked: 9 minutes ago

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Total Synergy outages and incidents

Outage and incident data over the last 30 days for Total Synergy.

There have been 2 outages or incidents for Total Synergy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Total Synergy

Outlogger tracks the status of these components for Xero:

Synergy App Active
API Active
Synergy Analytics / Analytics Plus Active
MYOB ARL Active
QuickBooks Online (QBO) Active
Sage 50 Active
Wiise Active
Xero Ltd - API Accounting API Active
Component Status
Synergy App Active
Active
API Active
Synergy Analytics / Analytics Plus Active
Active
MYOB ARL Active
QuickBooks Online (QBO) Active
Sage 50 Active
Wiise Active
Xero Ltd - API Accounting API Active

Latest Total Synergy outages and incidents.

View the latest incidents for Total Synergy and check for official updates:

Updates:

  • Time: March 25, 2021, 5:38 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2021, 1:39 a.m.
    Status: Monitoring
    Update: We're aware of a small number of projects showing an incorrect value for 'Agreed Fee' and 'Project Net Invoiced ex Tax'. This issue only affects the number presented, and has not corrupted your data. We have resolved this issue via a script, which will take most of the day (23/03/2021) to resolve. Please let us know if you have any remaining issues on 24/03/2021

Updates:

  • Time: March 24, 2021, 2:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2021, 9:39 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 23, 2021, 1:39 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 23, 2021, 1:37 a.m.
    Status: Investigating
    Update: We're aware of an issue whereby the creator of a project template is being added to new projects as the project manager. We intend to resolve this issue via a change to Synergy at 6pm AEDT 23/03/2021

Updates:

  • Time: March 24, 2021, 2:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2021, 9:39 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 23, 2021, 1:39 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 23, 2021, 1:37 a.m.
    Status: Investigating
    Update: We're aware of an issue whereby the creator of a project template is being added to new projects as the project manager. We intend to resolve this issue via a change to Synergy at 6pm AEDT 23/03/2021

Updates:

  • Time: March 23, 2021, 9:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2021, 1:20 p.m.
    Status: Monitoring
    Update: A hotfix has been implemented and we are monitoring the results.
  • Time: March 22, 2021, 1 a.m.
    Status: Identified
    Update: We've found an issue with notes being deleted upon saving or commenting - we anticipate this will be resolved tonight (AEDT).

Updates:

  • Time: March 23, 2021, 9:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2021, 1:20 p.m.
    Status: Monitoring
    Update: A hotfix has been implemented and we are monitoring the results.
  • Time: March 22, 2021, 1 a.m.
    Status: Identified
    Update: We've found an issue with notes being deleted upon saving or commenting - we anticipate this will be resolved tonight (AEDT).

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Frequently Asked Questions - Total Synergy

Is there a Total Synergy outage?
The current status of Total Synergy is: Systems Active
Where can I find the official status page of Total Synergy?
The official status page for Total Synergy is here
How can I get notified if Total Synergy is down or experiencing an outage?
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