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Is there an Tave outage?

Tave status: Systems Active

Last checked: 2 minutes ago

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Tave outages and incidents

Outage and incident data over the last 30 days for Tave.

There have been 0 outages or incidents for Tave in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tave

Outlogger tracks the status of these components for Xero:

Calendars Active
Client Pages Active
Email Active
Payment Gateways Active
Support Email / Chat / Phones Active
Tave.com Website Active
Táve System Active
Component Status
Calendars Active
Client Pages Active
Email Active
Payment Gateways Active
Support Email / Chat / Phones Active
Tave.com Website Active
Táve System Active

Latest Tave outages and incidents.

View the latest incidents for Tave and check for official updates:

Updates:

  • Time: July 7, 2024, 12:41 p.m.
    Status: Resolved
    Update: We replaced the affected servers and all systems are now operating smoothly.
  • Time: July 7, 2024, 12:39 p.m.
    Status: Identified
    Update: We're restarting the affected backend worker servers
  • Time: July 7, 2024, 12:33 p.m.
    Status: Investigating
    Update: We're investigating an issue with our backend workers that is causing some pages not to load and email not to process.

Updates:

  • Time: Feb. 15, 2024, 3:50 p.m.
    Status: Resolved
    Update: We just released support for Custom SMTP servers! If you're not using Google, use this to send using mail through Táve using your own mail servers. Learn more here: https://help.tave.com/en/articles/8948183-adding-a-custom-smtp-server
  • Time: Feb. 12, 2024, 1:49 a.m.
    Status: Identified
    Update: Development is nearing completion on the new Custom SMTP feature to allow non-Gmail users to send from their own mail servers. However, we will be unable to make our aspired Monday delivery date due to the mail system complexity and the need to create new end-to-end tests (including email automations). We are working overtime to publish this feature as soon as possible and thank you for your patience.
  • Time: Feb. 7, 2024, 3:31 p.m.
    Status: Identified
    Update: Due to Google, Yahoo, and others changing the importance of DKIM verification, we're seeing an increased number of messages being flagged as spam or bouncing. This does not affect mail sent through our Gmail integration. We're actively developing a Custom SMTP feature to allow email not sent through a Google integration to be sent through your own mail servers, which will allow you or your mail provider to control SPF, PTR, and DKIM settings. We hope to publish Custom SMTP on or before Monday, February 12th.

Updates:

  • Time: Dec. 9, 2023, 11:32 p.m.
    Status: Resolved
    Update: The mail backlog has been processed and all systems are operating normally. We will be reviewing ways to avoid the automation loop that caused today's incident when we return to work on Monday.
  • Time: Dec. 9, 2023, 10:41 p.m.
    Status: Monitoring
    Update: A temporary fix is now processing live emails and we are starting to re-process queued messages that were unable to send during the outage.
  • Time: Dec. 9, 2023, 10:05 p.m.
    Status: Identified
    Update: We've paused mail send as we investigate a fix for mail send issues. Mail that is queued for send will be sent once the system is restored.
  • Time: Dec. 9, 2023, 9:40 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 8, 2023, 4:26 p.m.
    Status: Resolved
    Update: Square have released a fix for this issue and are monitoring this. See more details here: https://www.issquareup.com/
  • Time: Sept. 8, 2023, 12:57 p.m.
    Status: Monitoring
    Update: Square are currently experiencing degraded performance issues and working to resolve this. These issues might be causing problems for Táve studios using Square as a client payment method. We will continue monitoring this and update the status page here when Square confirm this is resolved. See the details from Square here: https://www.issquareup.com/

Updates:

  • Time: June 27, 2023, 7:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 27, 2023, 6:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 27, 2023, 6:13 p.m.
    Status: Identified
    Update: We have identified the issue and are working on a fix.
  • Time: June 27, 2023, 3:05 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where PayPal payments are not automatically showing up in Táve.

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Frequently Asked Questions - Tave

Is there a Tave outage?
The current status of Tave is: Systems Active
Where can I find the official status page of Tave?
The official status page for Tave is here
How can I get notified if Tave is down or experiencing an outage?
To get notified of any status changes to Tave, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tave every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tave do?
Táve offers a highly advanced and customizable platform for managing photography businesses, helping users stay organized and increase profits.

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