Is there an Teem outage?

Teem status: Systems Active

Last checked: 5 minutes ago

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Teem outages and incidents

Outage and incident data over the last 30 days for Teem.

There have been 0 outages or incidents for Teem in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Teem

Outlogger tracks the status of these components for Xero:

API Active
Authentication (SSO) Active
Datadog Events Active
EventBoard Active
Exchange Sync Active
Google Apps Calendar Active
LobbyConnect Active
Mandrill US East Active
Mandrill US West Active
Mobile Data Active
Phone System Active
Support Articles Active
Web Interface Active
Component Status
API Active
Authentication (SSO) Active
Datadog Events Active
EventBoard Active
Exchange Sync Active
Google Apps Calendar Active
LobbyConnect Active
Mandrill US East Active
Mandrill US West Active
Mobile Data Active
Phone System Active
Support Articles Active
Web Interface Active

Latest Teem outages and incidents.

View the latest incidents for Teem and check for official updates:

Updates:

  • Time: Sept. 17, 2024, 2:02 p.m.
    Status: Resolved
    Update: We are pleased to inform you that the issue with Calendar Events using Google & O365 are not syncing has been resolved. Our Engineering team has completed the necessary actions and verified that the service is now functioning normally. A Root Cause Analysis (RCA) will be conducted to understand the incident in detail and will be made available on our Status Page within 10 days. Thank you for your patience and cooperation throughout this process. If you have any further questions or concerns, please feel free to reach out.
  • Time: Sept. 16, 2024, 3:08 p.m.
    Status: Monitoring
    Update: Monitoring will continue till tomorrow, Tuesday, September 17th 9am CST. We appreciate your continued patience as we worked to resolve this issue.
  • Time: Sept. 13, 2024, 3:15 p.m.
    Status: Monitoring
    Update: We have implemented a solution for the sync issue affecting Google (410 errors) and O365 (Missing Initialization errors). We will be monitoring the situation in the next several days to ensure stability and performance. Our Engineering team is overseeing the process to confirm that the issue has been fully resolved. The next update will be provided by Monday, 9am MST.
  • Time: Sept. 10, 2024, 3:34 p.m.
    Status: Monitoring
    Update: We have implemented a solution for the sync issue affecting Google (410 errors) and O365 (Missing Initialization errors). We will be monitoring the situation in the next several days to ensure stability and performance. Our Engineering team is overseeing the process to confirm that the issue has been fully resolved. The next update will be provided by Friday, 9am MST.
  • Time: Sept. 6, 2024, 5:53 p.m.
    Status: Investigating
    Update: We appreciate your patience as our team is working diligently to resolve the issue with unpredictable calendar event synchronization for both O365 and Google users. We have identified an issue which could be causing these symptoms and are actively working to address it. In the meantime, we have implemented enhanced measures to mitigate the issue, including increasing the frequency of forced calendar syncs to four times a day. This should help improve the reliability of your calendar events until the full resolution is in place. Our team is dedicated to restoring normal calendar sync performance, and we will keep you updated with additional status updates as we continue to monitor and make progress towards a resolution. Our next update will be posted by Tuesday, Sept. 10 at 7am MDT. Should you experience any additional issues, please contact our support team for assistance. Thank you.
  • Time: Sept. 6, 2024, 1:10 p.m.
    Status: Investigating
    Update: Our engineering team has implemented mitigations while we continue to investigate the root cause. If you continue to experience any issues, please raise a support case. Our next update will be 12pm MST.
  • Time: Sept. 5, 2024, 8:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 5, 2024, 8:37 p.m.
    Status: Investigating
    Update: Our engineering team continues to investigate the root cause for calendar events not syncing. As a workaround, all calendars have been forced resynced on back end services. Doing this has allowed calendar events to sync for customers who have been affected. We will continue to force resync until full resolution. For any questions, please contact our support team. Our next update will be provided, Friday, 09/06/2024 at 7am MST.
  • Time: Sept. 5, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Calendar Events using Google & O365 are not syncing, even when Force Re-Sync is used. Our Engineering team is actively working to determine the root cause of the disruption and assess its impact. We will provide our next update by 2:30 MST.
  • Time: Sept. 5, 2024, 4:31 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Teem. We will update you when we have more information.

Updates:

  • Time: Aug. 23, 2024, 10:11 a.m.
    Status: Resolved
    Update: We have found this issue to be mitigated and is only affecting a small subset of customers that we are working diligently to support and find a resolution. If you are experiencing issues, please don't hesitate to reach out to support.
  • Time: Aug. 23, 2024, 6:51 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We'll be updating the status page at 4:51 AM MST
  • Time: Aug. 23, 2024, 2:42 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We'll be updating the status page at 12:51 AM MST
  • Time: Aug. 22, 2024, 10:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We'll be updating the status page at 8:51 PM MST
  • Time: Aug. 22, 2024, 7:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We'll be updating the status page at 4:51 PM MST
  • Time: Aug. 22, 2024, 5:51 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with Calendar syncing. Our engineering team has been notified and we'll be updating this status page at 1:51 MST.

Updates:

  • Time: Aug. 20, 2024, 4:24 p.m.
    Status: Resolved
    Update: We have found this issue to be mitigated and is only effecting a small subset of customers that we are working diligently to support and find a resolution. If you are experiencing issues please don't hesitate to reach out to support.
  • Time: Aug. 20, 2024, 2:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 20, 2024, 2:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Teem. We will update you when we have more information.

Updates:

  • Time: Aug. 19, 2024, 3:24 p.m.
    Status: Resolved
    Update: This was an internal incident and has been resolved. Thank you for understanding.
  • Time: Aug. 19, 2024, 3:07 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Teem. We will update you when we have more information.

Updates:

  • Time: Aug. 10, 2024, 4:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 10, 2024, 2:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Teem. We will update you when we have more information.

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Frequently Asked Questions - Teem

Is there a Teem outage?
The current status of Teem is: Systems Active
Where can I find the official status page of Teem?
The official status page for Teem is here
How can I get notified if Teem is down or experiencing an outage?
To get notified of any status changes to Teem, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Teem every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Teem do?
Improve workplace strategy with a tailored experience for employees. Request a free demo to see the benefits firsthand.

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