Is there an Teem outage?

Teem status: Systems Active

Last checked: 5 minutes ago

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Teem outages and incidents

Outage and incident data over the last 30 days for Teem.

There have been 0 outages or incidents for Teem in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Teem

Outlogger tracks the status of these components for Xero:

API Active
Authentication (SSO) Active
Datadog Events Active
EventBoard Active
Exchange Sync Active
Google Apps Calendar Active
LobbyConnect Active
Mandrill US East Active
Mandrill US West Active
Mobile Data Active
Phone System Active
Support Articles Active
Web Interface Active
Component Status
API Active
Authentication (SSO) Active
Datadog Events Active
EventBoard Active
Exchange Sync Active
Google Apps Calendar Active
LobbyConnect Active
Mandrill US East Active
Mandrill US West Active
Mobile Data Active
Phone System Active
Support Articles Active
Web Interface Active

Latest Teem outages and incidents.

View the latest incidents for Teem and check for official updates:

Updates:

  • Time: Oct. 14, 2022, 12:16 p.m.
    Status: Resolved
    Update: While this issue may appear to be resolved, support will continue monitoring all customers that have been affected by the Calendar Sync disruption. If you continue experiencing these issues. Please reach out to our support team at [email protected].
  • Time: Oct. 14, 2022, 2:40 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 14, 2022, 2:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented. We will continue to monitor and will provide updates. Our support team will also be reaching out to confirm resolution with all customers affected by O365 & Google Calendar Not Syncing. We appreciate your patience as we’ve worked through this issue. Our next update will be 12:30am mst.
  • Time: Oct. 14, 2022, 1:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented. We’re moving to monitoring and will update at 8:30 mst. We appreciate the patience was we’ve worked through this issue.
  • Time: Oct. 13, 2022, 10:32 p.m.
    Status: Identified
    Update: The issue has been identified and the team is working on implementing a fix. Our next update will be at 8:30pm MST.
  • Time: Oct. 13, 2022, 6:28 p.m.
    Status: Investigating
    Update: Our engineering team continues to investigate this issue. We will have another update at 4:30pm MST.
  • Time: Oct. 13, 2022, 1:54 p.m.
    Status: Investigating
    Update: Our engineering team continues to investigate this issue. We will have another update at 12pm MST.
  • Time: Oct. 13, 2022, 9:01 a.m.
    Status: Investigating
    Update: Our engineering team continues to investigate this issue. We will have another update at 7am MST.
  • Time: Oct. 13, 2022, 5:05 a.m.
    Status: Investigating
    Update: Our engineering team continue to actively investigate the root cause of this issue. The next update provided will be at 3am MST.
  • Time: Oct. 13, 2022, 1:01 a.m.
    Status: Investigating
    Update: Our engineering team continues to investigate this issue. The next update will be provided at 11pm MST.
  • Time: Oct. 12, 2022, 8:52 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with O365 & Google Calendar Not Syncing. We are aware that this issue may be residual due to a past incident that was reported, October 6, 2022. We will continue to update you. Our next update will be provided 7pm MST.

Updates:

  • Time: Oct. 7, 2022, 1:35 a.m.
    Status: Resolved
    Update: As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase. A Preliminary RCA will be posted in this incident in 2 business days. Please stay subscribed to the page to receive updates automatically.
  • Time: Oct. 6, 2022, 10:11 p.m.
    Status: Monitoring
    Update: Our engineering team has identified and implemented a fix. We are currently monitoring the fix and will provide another update at 5:08pm MST. For our customers using Microsoft Basic Authentication, please continue to make the much needed switch. Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you. https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login
  • Time: Oct. 6, 2022, 9:10 p.m.
    Status: Monitoring
    Update: Our engineering team has identified and implemented a fix. We are currently monitoring the fix and will provide another update at 4:08pm MST. For our customers using Microsoft Basic Authentication, please continue to make the much needed switch. Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you. https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login
  • Time: Oct. 6, 2022, 8:32 p.m.
    Status: Investigating
    Update: Our engineering team continues investigating an issue with O365 & Google Calendar Not Syncing. Our Engineering team is currently investigating to determine the cause of the disruption. Our next update will be provided at 3:30pm MST. For Microsoft Customers: Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you. https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login
  • Time: Oct. 6, 2022, 7:32 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with O365 & Google Calendar Not Syncing. Our Engineering team is currently investigating to determine the cause of the disruption. Our next update will be provided at 2:28pm MST. For Microsoft Customers: Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you. https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login
  • Time: Oct. 6, 2022, 6:29 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with O365 Calendar Not Syncing. Our Engineering team is currently investigating to determine the cause of the disruption. Our next update will be provided at 1:28pm MST. Please be advised, that Microsoft has deprecated their Basic Authentication login option as of October 1, 2022. If you are using Basic Authentication please take this time to switch over to Modern Authentication. This will be a vital first step in resolving the Calendar Sync issue. Please select the link below to follow the simple instructions. Thank you. https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Moving_from_Basic_Auth_login_to_Office_365_OAuth_login
  • Time: Oct. 6, 2022, 2:50 p.m.
    Status: Investigating
    Update: We are currently investigating this issue our next update will be 12:50pm MST.

Updates:

  • Time: Oct. 7, 2022, 3:27 p.m.
    Status: Resolved
    Update: On 10/06/2022, Teem customers using O365 & Google Calendars experienced disruption with Calendars not Syncing. Our engineering team has implemented a fix. You may experience a delay in resolution due to event jobs that continue to process due to the disruption. We will continue to monitor the resolution till the events have been cleared.

Updates:

  • Time: June 28, 2022, 3:03 p.m.
    Status: Resolved
    Update: After monitoring systems, the errors have cleared themselves out after the sync on the exchange adapters have caught up. All issues have been resolved.
  • Time: June 27, 2022, 10:50 p.m.
    Status: Monitoring
    Update: The issue has been partially resolved. Customers may continue experiencing issues with Exchange Sync. The errors that still remain should clear out automatically. However, the immediate fix for that would be to complete a force sync to calendars and the errors will clear out. If customers continue to experience this issue, please contact customer support.
  • Time: June 27, 2022, 6:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented for this issue. However, you may experience a delay in calendar updates as the system is trying to catch up.
  • Time: June 27, 2022, 4:26 p.m.
    Status: Identified
    Update: Our teams have identified an issue with Exchange sync. We are actively working on find the root cause. We will provide an update in the next hour.

Updates:

  • Time: Dec. 14, 2021, 6:46 p.m.
    Status: Resolved
    Update: After investigation, all Teem systems are operational and no outage occurred.
  • Time: Dec. 14, 2021, 6:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 14, 2021, 6:37 p.m.
    Status: Investigating
    Update: iOFFICE is currently investigating an issue with customer's site access.

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Frequently Asked Questions - Teem

Is there a Teem outage?
The current status of Teem is: Systems Active
Where can I find the official status page of Teem?
The official status page for Teem is here
How can I get notified if Teem is down or experiencing an outage?
To get notified of any status changes to Teem, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Teem every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Teem do?
Improve workplace strategy with a tailored experience for employees. Request a free demo to see the benefits firsthand.

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