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Is there an Commio Voice & Text Messaging outage?

Commio Voice & Text Messaging status: Systems Active

Last checked: 49 seconds ago

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Commio Voice & Text Messaging outages and incidents

Outage and incident data over the last 30 days for Commio Voice & Text Messaging.

There have been 0 outages or incidents for Commio Voice & Text Messaging in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Commio Voice & Text Messaging

Outlogger tracks the status of these components for Xero:

Billing Active
Caller Name (CNAM) Active
Commio Portal Active
E911 Active
Inbound Voice Active
International iCR Active
Local Routing Number (LRN) Active
Outbound Voice Active
Phone Numbers (DIDs) Active
Support Website (support.thinq.com) Active
Text Messaging (SMS/MMS) Active
Toll-Free iCR Active
Voice APIs Active
Component Status
Billing Active
Caller Name (CNAM) Active
Commio Portal Active
E911 Active
Inbound Voice Active
International iCR Active
Local Routing Number (LRN) Active
Outbound Voice Active
Phone Numbers (DIDs) Active
Support Website (support.thinq.com) Active
Text Messaging (SMS/MMS) Active
Toll-Free iCR Active
Voice APIs Active

Latest Commio Voice & Text Messaging outages and incidents.

View the latest incidents for Commio Voice & Text Messaging and check for official updates:

Updates:

  • Time: June 6, 2024, 12:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2024, 10:57 p.m.
    Status: Monitoring
    Update: We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.
  • Time: June 5, 2024, 6:46 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS and SMS delivery delays when sending toll-free messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: June 5, 2024, 5:30 p.m.
    Status: Identified
    Update: Our engineering team has been alerted and is actively investigating the cause. We will provide an update in 2 hours or as soon as more information is available.
  • Time: June 5, 2024, 4:47 p.m.
    Status: Identified
    Update: We are experiencing SMS & MMS delivery delays to T-Mobile across multiple partner networks impacting toll-free. The cause has been identified and we are awaiting confirmation of a fix and resumption of normal traffic flows.

Updates:

  • Time: June 6, 2024, 12:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2024, 10:57 p.m.
    Status: Monitoring
    Update: We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.
  • Time: June 5, 2024, 6:46 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS and SMS delivery delays when sending toll-free messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: June 5, 2024, 5:30 p.m.
    Status: Identified
    Update: Our engineering team has been alerted and is actively investigating the cause. We will provide an update in 2 hours or as soon as more information is available.
  • Time: June 5, 2024, 4:47 p.m.
    Status: Identified
    Update: We are experiencing SMS & MMS delivery delays to T-Mobile across multiple partner networks impacting toll-free. The cause has been identified and we are awaiting confirmation of a fix and resumption of normal traffic flows.

Updates:

  • Time: March 26, 2024, 4:06 p.m.
    Status: Resolved
    Update: Our TF messaging provider has fully resolved the issue and TF messages are no longer being queued.
  • Time: March 26, 2024, 1:49 p.m.
    Status: Monitoring
    Update: Our TF messaging provider has identified the primary cause, and remediating action has been taken. At this time queued messages are beginning to be sent. We are continuing to monitor this issue, and an update will be sent when the issue has been fully resolved.
  • Time: March 26, 2024, 1:35 p.m.
    Status: Investigating
    Update: Our TF messaging provider has advised us of an issue causing outbound toll free queuing. At this time their engineers are investigating, we will continue to provide updates as they are received.

Updates:

  • Time: March 26, 2024, 4:06 p.m.
    Status: Resolved
    Update: Our TF messaging provider has fully resolved the issue and TF messages are no longer being queued.
  • Time: March 26, 2024, 1:49 p.m.
    Status: Monitoring
    Update: Our TF messaging provider has identified the primary cause, and remediating action has been taken. At this time queued messages are beginning to be sent. We are continuing to monitor this issue, and an update will be sent when the issue has been fully resolved.
  • Time: March 26, 2024, 1:35 p.m.
    Status: Investigating
    Update: Our TF messaging provider has advised us of an issue causing outbound toll free queuing. At this time their engineers are investigating, we will continue to provide updates as they are received.

Updates:

  • Time: Feb. 27, 2024, 9:10 p.m.
    Status: Resolved
    Update: The commio.io portal has been restored to full service.
  • Time: Feb. 27, 2024, 8:45 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 27, 2024, 8:44 p.m.
    Status: Monitoring
    Update: Outbound LCR is now restored to service. The commio.io portal is still experiencing issues, more to come.
  • Time: Feb. 27, 2024, 7:46 p.m.
    Status: Identified
    Update: We are currently experiencing a service issue that is affecting outbound voice and access to the commio.io portal. We're hard at work on the issue. More details will be provided as we research the issue and understand a resolution timeline. Stay tuned. Send a ticket to [email protected] and monitor service status via: http://status.commio.com

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Frequently Asked Questions - Commio Voice & Text Messaging

Is there a Commio Voice & Text Messaging outage?
The current status of Commio Voice & Text Messaging is: Systems Active
Where can I find the official status page of Commio Voice & Text Messaging?
The official status page for Commio Voice & Text Messaging is here
How can I get notified if Commio Voice & Text Messaging is down or experiencing an outage?
To get notified of any status changes to Commio Voice & Text Messaging, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Commio Voice & Text Messaging every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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