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Is there an ThreatX outage?

ThreatX status: Systems Active

Last checked: 5 minutes ago

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ThreatX outages and incidents

Outage and incident data over the last 30 days for ThreatX.

There have been 0 outages or incidents for ThreatX in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ThreatX

Outlogger tracks the status of these components for Xero:

Backend Risk Analytics Engine Active
Event Gateway Active
Hosted WAF Active
Provisioning API Active
ThreatX Dashboard Active
Component Status
Backend Risk Analytics Engine Active
Event Gateway Active
Hosted WAF Active
Provisioning API Active
ThreatX Dashboard Active

Latest ThreatX outages and incidents.

View the latest incidents for ThreatX and check for official updates:

Updates:

  • Time: Nov. 11, 2023, 12:32 a.m.
    Status: Resolved
    Update: After an additional period of monitoring, ThreatX Engineering is satisfied that all affected customers have now resumed normal risk processing operations. This incident is now resolved.
  • Time: Nov. 11, 2023, 12:22 a.m.
    Status: Monitoring
    Update: ThreatX Engineering has identified the likely source of the problem and has implemented a fix. Processing rates appear to be returning to normal. ThreatX Engineering is monitoring closely.
  • Time: Nov. 10, 2023, 11:37 p.m.
    Status: Investigating
    Update: ThreatX Engineering is investigating an issue in which a subset of customer traffic is not being properly processed for risk-based blocking. This outage affects a subset of customers and does not affect other forms of blocking such as request-based blocking or access-list-based blocking. ThreatX Engineering is actively investigating and will post an update as soon as more information is known.

Updates:

  • Time: Nov. 11, 2023, 12:32 a.m.
    Status: Resolved
    Update: After an additional period of monitoring, ThreatX Engineering is satisfied that all affected customers have now resumed normal risk processing operations. This incident is now resolved.
  • Time: Nov. 11, 2023, 12:22 a.m.
    Status: Monitoring
    Update: ThreatX Engineering has identified the likely source of the problem and has implemented a fix. Processing rates appear to be returning to normal. ThreatX Engineering is monitoring closely.
  • Time: Nov. 10, 2023, 11:37 p.m.
    Status: Investigating
    Update: ThreatX Engineering is investigating an issue in which a subset of customer traffic is not being properly processed for risk-based blocking. This outage affects a subset of customers and does not affect other forms of blocking such as request-based blocking or access-list-based blocking. ThreatX Engineering is actively investigating and will post an update as soon as more information is known.

Updates:

  • Time: Oct. 24, 2023, 5:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2023, 5:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 24, 2023, 5:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and ThreatX Engineering is monitoring.
  • Time: Oct. 24, 2023, 5:20 p.m.
    Status: Identified
    Update: ThreatX Engineering has identified a possible cause of the outage and is working on restoring the security rules.
  • Time: Oct. 24, 2023, 4:50 p.m.
    Status: Investigating
    Update: A subset of security rules are not being enforced by ThreatX sensors due to an unknown failure in the security rule distribution mechanism. ThreatX Engineering is actively investigating.

Updates:

  • Time: Oct. 24, 2023, 5:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2023, 5:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 24, 2023, 5:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and ThreatX Engineering is monitoring.
  • Time: Oct. 24, 2023, 5:20 p.m.
    Status: Identified
    Update: ThreatX Engineering has identified a possible cause of the outage and is working on restoring the security rules.
  • Time: Oct. 24, 2023, 4:50 p.m.
    Status: Investigating
    Update: A subset of security rules are not being enforced by ThreatX sensors due to an unknown failure in the security rule distribution mechanism. ThreatX Engineering is actively investigating.

Updates:

  • Time: Oct. 23, 2023, 10:01 p.m.
    Status: Resolved
    Update: ThreatX Engineering has confirmed the mitigating change was executed successfully and normal access to the ThreatX Dashboard and Provisioning API has been restored.
  • Time: Oct. 23, 2023, 9:49 p.m.
    Status: Monitoring
    Update: ThreatX Engineering has implemented a change to address the outage and is monitoring system availability.
  • Time: Oct. 23, 2023, 9:49 p.m.
    Status: Monitoring
    Update: ThreatX Engineering has implemented a change to address the outage and is monitoring system availability.
  • Time: Oct. 23, 2023, 9:43 p.m.
    Status: Identified
    Update: ThreatX Engineering has identified a likely cause of the outage and is currently working on a solution.
  • Time: Oct. 23, 2023, 9:43 p.m.
    Status: Identified
    Update: ThreatX Engineering has identified a likely cause of the outage and is currently working on a solution.
  • Time: Oct. 23, 2023, 9:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 23, 2023, 9:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 23, 2023, 9:33 p.m.
    Status: Investigating
    Update: Users of the ThreatX Dashboard have reported being unable to log in. ThreatX Engineering is actively investigating this issue.
  • Time: Oct. 23, 2023, 9:33 p.m.
    Status: Investigating
    Update: Users of the ThreatX Dashboard have reported being unable to log in. ThreatX Engineering is actively investigating this issue.

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Frequently Asked Questions - ThreatX

Is there a ThreatX outage?
The current status of ThreatX is: Systems Active
Where can I find the official status page of ThreatX?
The official status page for ThreatX is here
How can I get notified if ThreatX is down or experiencing an outage?
To get notified of any status changes to ThreatX, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ThreatX every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ThreatX do?
ThreatX offers API and web application protection against advanced threats and sophisticated attacks. Their 24/7 managed services provide quick protection within days.

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