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Is there an ThreatX outage?

ThreatX status: Systems Active

Last checked: 5 minutes ago

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ThreatX outages and incidents

Outage and incident data over the last 30 days for ThreatX.

There have been 0 outages or incidents for ThreatX in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ThreatX

Outlogger tracks the status of these components for Xero:

Backend Risk Analytics Engine Active
Event Gateway Active
Hosted WAF Active
Provisioning API Active
ThreatX Dashboard Active
Component Status
Backend Risk Analytics Engine Active
Event Gateway Active
Hosted WAF Active
Provisioning API Active
ThreatX Dashboard Active

Latest ThreatX outages and incidents.

View the latest incidents for ThreatX and check for official updates:

Updates:

  • Time: Dec. 5, 2022, 7:37 p.m.
    Status: Resolved
    Update: ThreatX Engineering has concluded their investigation and has determined the system is now stabilized.
  • Time: Dec. 5, 2022, 6:07 p.m.
    Status: Monitoring
    Update: The period of performance degradation has abated. ThreatX Engineering is continuing to monitor and investigate.
  • Time: Dec. 5, 2022, 5:46 p.m.
    Status: Investigating
    Update: ThreatX Engineering is investigating degraded performance in the ThreatX Dashboard web application. We will post updates as we learn more about the extent of the impact.

Updates:

  • Time: Dec. 5, 2022, 7:37 p.m.
    Status: Resolved
    Update: ThreatX Engineering has concluded their investigation and has determined the system is now stabilized.
  • Time: Dec. 5, 2022, 6:07 p.m.
    Status: Monitoring
    Update: The period of performance degradation has abated. ThreatX Engineering is continuing to monitor and investigate.
  • Time: Dec. 5, 2022, 5:46 p.m.
    Status: Investigating
    Update: ThreatX Engineering is investigating degraded performance in the ThreatX Dashboard web application. We will post updates as we learn more about the extent of the impact.

Updates:

  • Time: Oct. 27, 2022, 7:36 p.m.
    Status: Resolved
    Update: This incident has been resolved with the release of ThreatX Dashboard 4.55.1.
  • Time: Oct. 27, 2022, 4:11 p.m.
    Status: Identified
    Update: ThreatX Engineering has identified a regression in the ThreatX Dashboard web application preventing a subset of SSO tenant accounts from logging in. ThreatX Engineering is planning on resolving the issue by executing a release of the ThreatX Dashboard on October 27, 2022, most likely in the hours between 16:30 and 20:30 UTC. Users may see intermittent page load errors during the time of release, which should be resolved by reloading the page.

Updates:

  • Time: Oct. 27, 2022, 7:36 p.m.
    Status: Resolved
    Update: This incident has been resolved with the release of ThreatX Dashboard 4.55.1.
  • Time: Oct. 27, 2022, 4:11 p.m.
    Status: Identified
    Update: ThreatX Engineering has identified a regression in the ThreatX Dashboard web application preventing a subset of SSO tenant accounts from logging in. ThreatX Engineering is planning on resolving the issue by executing a release of the ThreatX Dashboard on October 27, 2022, most likely in the hours between 16:30 and 20:30 UTC. Users may see intermittent page load errors during the time of release, which should be resolved by reloading the page.

Updates:

  • Time: Oct. 6, 2022, 3:48 p.m.
    Status: Resolved
    Update: ThreatX Engineering has identified the cause of the outage as a misconfiguration and has resolved the incident. Customers should once again be able to log in and access the ThreatX Dashboard web application as normal. At this time we do not have any reason to believe that ThreatX Protection services were negatively impacted in any way in the course of this incident.
  • Time: Oct. 6, 2022, 3:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 6, 2022, 3:10 p.m.
    Status: Investigating
    Update: ThreatX Engineering has received reports that the ThreatX Dashboard web application is inaccessible and timing out during attempts to login. Engineering has verified the reports and is investigating the problem to determine cause and next steps. At this time we do not have any reason to believe that ThreatX Protection services are negatively impacted in any way.

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Frequently Asked Questions - ThreatX

Is there a ThreatX outage?
The current status of ThreatX is: Systems Active
Where can I find the official status page of ThreatX?
The official status page for ThreatX is here
How can I get notified if ThreatX is down or experiencing an outage?
To get notified of any status changes to ThreatX, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ThreatX every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ThreatX do?
ThreatX offers API and web application protection against advanced threats and sophisticated attacks. Their 24/7 managed services provide quick protection within days.

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