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Is there an ThreatX outage?

ThreatX status: Systems Active

Last checked: 6 minutes ago

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ThreatX outages and incidents

Outage and incident data over the last 30 days for ThreatX.

There have been 0 outages or incidents for ThreatX in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ThreatX

Outlogger tracks the status of these components for Xero:

Backend Risk Analytics Engine Active
Event Gateway Active
Hosted WAF Active
Provisioning API Active
ThreatX Dashboard Active
Component Status
Backend Risk Analytics Engine Active
Event Gateway Active
Hosted WAF Active
Provisioning API Active
ThreatX Dashboard Active

Latest ThreatX outages and incidents.

View the latest incidents for ThreatX and check for official updates:

Updates:

  • Time: Jan. 17, 2020, 8 p.m.
    Status: Resolved
    Update: ThreatX Customers, This incident has been resolved by the hosting provider and operations will continue as normal with traffic being routed through sensors in SJC. Thank you, ThreatX Team
  • Time: Jan. 17, 2020, 7:01 p.m.
    Status: Identified
    Update: ThreatX Customers, Our hosting provider is currently experiencing intermittent connectivity issues affecting our sensors hosted in SJC, which will cause application traffic to route through redundant WAF sensors hosted in other locations until the issue is resolved. We are currently working with our provider in the region to resolve this issue and will send a follow-up notification when the issue has been resolved. The below message is from our provider: "Networking engineering saw a second impact to connectivity at our SJC2 datacenter. The problem has been identified and a corrective measure is being implemented urgently to prevent further occurrences. As soon as the corrective measure is in place, a notification will be sent." As soon as an update is provider from our provider, this notification will be updated as well. Thank you, ThreatX Team

Updates:

  • Time: Sept. 30, 2019, 4:53 p.m.
    Status: Resolved
    Update: ThreatX Customers, We have resolved the issue with hosted sensors in Dallas, and connectivity has been successfully established again. We are fully dedicated to providing certain availability and uptime for our customer web applications. As a result, ThreatX deploys a redundant sensor infrastructure across various provider networks as well as physical locations so that when an incident like this does occur, whether it's related to provider networking or the physical location itself, it remains isolated and does not negatively impact availability for customer applications. Thank you, ThreatX Team
  • Time: Sept. 30, 2019, 4:53 p.m.
    Status: Resolved
    Update: ThreatX Customers, We have resolved the issue with hosted sensors in Dallas, and connectivity has been successfully established again. We are fully dedicated to providing certain availability and uptime for our customer web applications. As a result, ThreatX deploys a redundant sensor infrastructure across various provider networks as well as physical locations so that when an incident like this does occur, whether it's related to provider networking or the physical location itself, it remains isolated and does not negatively impact availability for customer applications. Thank you, ThreatX Team
  • Time: Sept. 30, 2019, 3:44 p.m.
    Status: Investigating
    Update: ThreatX Customers, We are currently investigating intermittent connectivity issues affecting our sensors hosted in Dallas, which will cause application traffic to route through redundant WAF sensors, hosted in other locations, until the issue is resolved. We are currently working with our provider in the region to resolve this issue and will send a follow-up notification when the issue has been resolved. Thank you, ThreatX Team
  • Time: Sept. 30, 2019, 3:44 p.m.
    Status: Investigating
    Update: ThreatX Customers, We are currently investigating intermittent connectivity issues affecting our sensors hosted in Dallas, which will cause application traffic to route through redundant WAF sensors, hosted in other locations, until the issue is resolved. We are currently working with our provider in the region to resolve this issue and will send a follow-up notification when the issue has been resolved. Thank you, ThreatX Team

Updates:

  • Time: Sept. 9, 2019, 5:05 p.m.
    Status: Resolved
    Update: ThreatX Customers, We had a minor incident with a status check that led to approximately 2 minutes of unavailability for the web interface while the services were being rebooted. This incident had no impact on WAF operations or rule enforcement. This has been resolved and will continue to be monitored.

Updates:

  • Time: Sept. 9, 2019, 5:05 p.m.
    Status: Resolved
    Update: ThreatX Customers, We had a minor incident with a status check that led to approximately 2 minutes of unavailability for the web interface while the services were being rebooted. This incident had no impact on WAF operations or rule enforcement. This has been resolved and will continue to be monitored.

Updates:

  • Time: Sept. 6, 2019, 11:27 p.m.
    Status: Resolved
    Update: The incident has been resolved and performance has been verified to be 100% again.
  • Time: Sept. 6, 2019, 6:22 p.m.
    Status: Monitoring
    Update: ThreatX Customers, We are currently performing unplanned database maintenance that is causing intermittent service degradation to the ThreatX Dashboard as well as the Provisioning API. This maintenance does not impact WAF operations, and rules are still being enforced as expected.

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Frequently Asked Questions - ThreatX

Is there a ThreatX outage?
The current status of ThreatX is: Systems Active
Where can I find the official status page of ThreatX?
The official status page for ThreatX is here
How can I get notified if ThreatX is down or experiencing an outage?
To get notified of any status changes to ThreatX, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ThreatX every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ThreatX do?
ThreatX offers API and web application protection against advanced threats and sophisticated attacks. Their 24/7 managed services provide quick protection within days.

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