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Is there an Delinea outage?

Delinea status: Systems Active

Last checked: 8 minutes ago

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Delinea outages and incidents

Outage and incident data over the last 30 days for Delinea.

There have been 0 outages or incidents for Delinea in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Delinea

Outlogger tracks the status of these components for Xero:

Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Privileged Access Service / Cloud Suite Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Platform Active
Privileged Access Service / Cloud Suite Active
Secret Server Cloud Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Component Status
Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Active
Privileged Access Service / Cloud Suite Active
Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privilege Manager Cloud Active
Secret Server Cloud Active
Active
Platform Active
Privileged Access Service / Cloud Suite Active
Secret Server Cloud Active
Active
Account Lifecycle Manager Active
DevOps Secrets Vault Active
Platform Active
Privileged Access Service / Cloud Suite Active
Privileged Behavior Analytics Active
Privilege Manager Cloud Active
Secret Server Cloud Active

Latest Delinea outages and incidents.

View the latest incidents for Delinea and check for official updates:

Updates:

  • Time: Oct. 19, 2024, 1:55 p.m.
    Status: Investigating
    Update: We are currently investigating login failures affecting a subset of Delinea Platform customers within the South East Asia (SEA) data boundary. The issue is affecting only SEA tenants configured with identity federation for user logins.

Updates:

  • Time: Oct. 15, 2024, 1:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2024, 12:28 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where the Platform pages are taking longer than expected with some HTTP failure messages.

Updates:

  • Time: Oct. 15, 2024, 2:04 a.m.
    Status: Resolved
    Update: This incident has been resolved. If you need technical support with our products, please reach out to our support team at https://support.delinea.com
  • Time: Oct. 14, 2024, 11:22 p.m.
    Status: Monitoring
    Update: We believe the issue has been mitigated but are continuing to monitor the situation. Additionally, we earlier thought the issue was impacting the AU region, but it turns out that not correct. The AU region was up and not having issues.
  • Time: Oct. 14, 2024, 11:12 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 14, 2024, 10:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 14, 2024, 10:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 14, 2024, 10:33 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption. We’re reaching out to inform you about an ongoing incident affecting the service(s) listed below. Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Updates:

  • Time: Oct. 14, 2024, 6:01 p.m.
    Status: Resolved
    Update: We’re pleased to inform you that the incident affecting Privileged Remote Access (PRA) has been resolved. We apologize for the inconvenience this may have caused. If you need further help on this issue or have questions, please reach out to our support team at https://support.delinea.com
  • Time: Oct. 14, 2024, 3:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Thank you for your patience while we worked on restoring the services.
  • Time: Oct. 14, 2024, 5:01 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where customers may experience session timeouts for PRA Session with the error message Warning message: Session Ended: The session has ended as session recording has unexpectedly terminated." Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Updates:

  • Time: Oct. 8, 2024, 2:15 a.m.
    Status: Postmortem
    Update: **Failures logging into Delinea Platform tenants on Friday October 4th, 2024** ## Impact A subset of Delinea Platform customers within the EU data boundary experienced login failures when accessing their tenant. The issue affected only EU tenants configured with identity federation for user logins. Start of Impact \(UTC\): Oct 4, 2024, 9:14 AM End of Impact \(UTC\): Oct 4, 2024, 12:50 PM ## Incident Overview We apologize for the recent login issues affecting your tenant. Users with federated identities encountered an error message, "This page isn’t working," accompanied by "HTTP ERROR 500" message, preventing them from accessing their platform tenant. ## Root cause The outage was triggered by a bug in the latest audit release, causing contention in the messaging broker's queues. After identifying the issue, we rolled back the faulty release, reducing the load and stabilizing the system, allowing the federated login service to resume normal operations. ## Preventative Actions To prevent similar incidents in the future, we are taking the following steps: * Enhance monitoring with synthetic tests for end-to-end coverage. * Strengthen backend monitoring of the messaging broker. * Reassess messaging queue architecture to prevent resource contention. * Implement automated tests to improve the QA process for the Audit service release. Once again, we apologize for the disruption this caused and appreciate your patience as we work to improve our platform's reliability.
  • Time: Oct. 4, 2024, 2:08 p.m.
    Status: Resolved
    Update: The incident has been fully resolved.
  • Time: Oct. 4, 2024, 2:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 4, 2024, 12:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 4, 2024, 12:31 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Federation login not always logging in the user as intended.

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Frequently Asked Questions - Delinea

Is there a Delinea outage?
The current status of Delinea is: Systems Active
Where can I find the official status page of Delinea?
The official status page for Delinea is here
How can I get notified if Delinea is down or experiencing an outage?
To get notified of any status changes to Delinea, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Delinea every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Delinea do?
Experience a comprehensive and user-friendly PAM platform that's widely used and cost-effective. Try it for free.