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Outage and incident data over the last 30 days for Delinea.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
AU | Active |
Account Lifecycle Manager | Active |
DevOps Secrets Vault | Active |
Platform | Active |
Privileged Access Service / Cloud Suite | Active |
Privileged Behavior Analytics | Active |
Privilege Manager Cloud | Active |
Secret Server Cloud | Active |
BR | Active |
Privileged Access Service / Cloud Suite | Active |
CA | Active |
Account Lifecycle Manager | Active |
DevOps Secrets Vault | Active |
Platform | Active |
Privileged Access Service / Cloud Suite | Active |
Privileged Behavior Analytics | Active |
Privilege Manager Cloud | Active |
Secret Server Cloud | Active |
EU | Active |
Account Lifecycle Manager | Active |
DevOps Secrets Vault | Active |
Platform | Active |
Privileged Access Service / Cloud Suite | Active |
Privileged Behavior Analytics | Active |
Privilege Manager Cloud | Active |
Secret Server Cloud | Active |
SEA | Active |
Platform | Active |
Privileged Access Service / Cloud Suite | Active |
Privilege Manager Cloud | Active |
Secret Server Cloud | Active |
UK | Active |
Platform | Active |
Privileged Access Service / Cloud Suite | Active |
Secret Server Cloud | Active |
US | Active |
Account Lifecycle Manager | Active |
DevOps Secrets Vault | Active |
Platform | Active |
Privileged Access Service / Cloud Suite | Active |
Privileged Behavior Analytics | Active |
Privilege Manager Cloud | Active |
Secret Server Cloud | Active |
View the latest incidents for Delinea and check for official updates:
Description: We are currently investigating login failures affecting a subset of Delinea Platform customers within the South East Asia (SEA) data boundary. The issue is affecting only SEA tenants configured with identity federation for user logins.
Status: Investigating
Impact: Major | Started At: Oct. 19, 2024, 1:55 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 15, 2024, 12:28 p.m.
Description: This incident has been resolved. If you need technical support with our products, please reach out to our support team at https://support.delinea.com
Status: Resolved
Impact: Major | Started At: Oct. 14, 2024, 10:33 p.m.
Description: We’re pleased to inform you that the incident affecting Privileged Remote Access (PRA) has been resolved. We apologize for the inconvenience this may have caused. If you need further help on this issue or have questions, please reach out to our support team at https://support.delinea.com
Status: Resolved
Impact: Minor | Started At: Oct. 14, 2024, 5:01 a.m.
Description: **Failures logging into Delinea Platform tenants on Friday October 4th, 2024** ## Impact A subset of Delinea Platform customers within the EU data boundary experienced login failures when accessing their tenant. The issue affected only EU tenants configured with identity federation for user logins. Start of Impact \(UTC\): Oct 4, 2024, 9:14 AM End of Impact \(UTC\): Oct 4, 2024, 12:50 PM ## Incident Overview We apologize for the recent login issues affecting your tenant. Users with federated identities encountered an error message, "This page isn’t working," accompanied by "HTTP ERROR 500" message, preventing them from accessing their platform tenant. ## Root cause The outage was triggered by a bug in the latest audit release, causing contention in the messaging broker's queues. After identifying the issue, we rolled back the faulty release, reducing the load and stabilizing the system, allowing the federated login service to resume normal operations. ## Preventative Actions To prevent similar incidents in the future, we are taking the following steps: * Enhance monitoring with synthetic tests for end-to-end coverage. * Strengthen backend monitoring of the messaging broker. * Reassess messaging queue architecture to prevent resource contention. * Implement automated tests to improve the QA process for the Audit service release. Once again, we apologize for the disruption this caused and appreciate your patience as we work to improve our platform's reliability.
Status: Postmortem
Impact: Major | Started At: Oct. 4, 2024, 12:31 p.m.
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