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Is there an Timely Limited outage?

Timely Limited status: Systems Active

Last checked: 5 minutes ago

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Timely Limited outages and incidents

Outage and incident data over the last 30 days for Timely Limited.

There have been 3 outages or incidents for Timely Limited in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Timely Limited

Outlogger tracks the status of these components for Xero:

Timely App Active
Company Website Active
Email Sending Active
Help Resources Active
Integrations / Webhooks Active
iOS app / API Active
Online Bookings Active
SMS Sending Active
Component Status
Active
Timely App Active
Active
Company Website Active
Email Sending Active
Help Resources Active
Integrations / Webhooks Active
iOS app / API Active
Online Bookings Active
SMS Sending Active

Latest Timely Limited outages and incidents.

View the latest incidents for Timely Limited and check for official updates:

Updates:

  • Time: Nov. 29, 2020, 7:54 p.m.
    Status: Resolved
    Update: Our SMS provider has reported that this incident has been resolved, and SMS are now being delivered as expected.
  • Time: Nov. 29, 2020, 7:54 p.m.
    Status: Resolved
    Update: Our SMS provider has reported that this incident has been resolved, and SMS are now being delivered as expected.
  • Time: Nov. 28, 2020, 11:22 a.m.
    Status: Monitoring
    Update: We are happy to report that our service provider has provided a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. If you have any concerns at all, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
  • Time: Nov. 28, 2020, 11:22 a.m.
    Status: Monitoring
    Update: We are happy to report that our service provider has provided a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. If you have any concerns at all, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
  • Time: Nov. 27, 2020, 1:26 p.m.
    Status: Investigating
    Update: SMS from Timely are taking a while to send out today - our apologies! Hang tight, our tech team are working hard to identify the cause of the delay and will apply a fix as soon as possible. If you have any concerns, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
  • Time: Nov. 27, 2020, 1:26 p.m.
    Status: Investigating
    Update: SMS from Timely are taking a while to send out today - our apologies! Hang tight, our tech team are working hard to identify the cause of the delay and will apply a fix as soon as possible. If you have any concerns, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.

Updates:

  • Time: Nov. 23, 2020, 11:20 p.m.
    Status: Resolved
    Update: Our SMS Provider for the region has investigated and report that SMS are now being delivered as expected.
  • Time: Nov. 19, 2020, 7:50 p.m.
    Status: Identified
    Update: The issue has been found with a single SMS route provider in the UK + EU region and the issue has been escalated to them for investigation.
  • Time: Nov. 19, 2020, 7:48 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 19, 2020, 3:57 p.m.
    Status: Investigating
    Update: There is currently a delay in delivery of one to two hours for some SMS messages in the UK and EU. The cause of the delay is currently being investigated by our SMS provider for the region.

Updates:

  • Time: Nov. 23, 2020, 11:20 p.m.
    Status: Resolved
    Update: Our SMS Provider for the region has investigated and report that SMS are now being delivered as expected.
  • Time: Nov. 19, 2020, 7:50 p.m.
    Status: Identified
    Update: The issue has been found with a single SMS route provider in the UK + EU region and the issue has been escalated to them for investigation.
  • Time: Nov. 19, 2020, 7:48 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 19, 2020, 3:57 p.m.
    Status: Investigating
    Update: There is currently a delay in delivery of one to two hours for some SMS messages in the UK and EU. The cause of the delay is currently being investigated by our SMS provider for the region.

Updates:

  • Time: Sept. 29, 2020, 10:36 a.m.
    Status: Resolved
    Update: We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected. Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us at [email protected].
  • Time: Sept. 29, 2020, 10:36 a.m.
    Status: Resolved
    Update: We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected. Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us at [email protected].
  • Time: Sept. 29, 2020, 10:36 a.m.
    Status: Monitoring
    Update: We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected. Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us at [email protected].
  • Time: Sept. 29, 2020, 10:27 a.m.
    Status: Monitoring
    Update: We appreciate you keeping an eye on the Timely ‘Status’ Page. Our tech team have identified the issue, and have applied a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. If you have any concerns at all, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
  • Time: Sept. 29, 2020, 10:27 a.m.
    Status: Monitoring
    Update: We appreciate you keeping an eye on the Timely ‘Status’ Page. Our tech team have identified the issue, and have applied a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. If you have any concerns at all, our Support team are happy to assist - please reach out to [email protected] and we’ll get back to you shortly.
  • Time: Sept. 29, 2020, 10:03 a.m.
    Status: Investigating
    Update: Timely is currently experiencing a temporary outage limited to Online Bookings and Online Consult forms. Rest assured, our tech team are working hard to identify the cause of the issue, and apply a fix as quickly as possible. Our sincere apologies for any inconvenience caused.
  • Time: Sept. 29, 2020, 10:03 a.m.
    Status: Investigating
    Update: Timely is currently experiencing a temporary outage limited to Online Bookings and Online Consult forms. Rest assured, our tech team are working hard to identify the cause of the issue, and apply a fix as quickly as possible. Our sincere apologies for any inconvenience caused.

Updates:

  • Time: July 17, 2020, 10:16 p.m.
    Status: Resolved
    Update: The earlier issues with connectivity for some customers caused by one of our providers have now been resolved. The update as to the cause from the provider is below: This afternoon we saw an outage across some parts of our network. It was not as a result of an attack. It appears a router on our global backbone announced bad routes and caused some portions of the network to not be available. We believe we have addressed the root cause and are monitoring systems for stability now.
  • Time: July 17, 2020, 9:48 p.m.
    Status: Investigating
    Update: One of our downstream providers is experiencing an issue that is affecting connectivity to our applications for users in some regions. They have identified the issue as of 21:46 UTC and are working on a fix now.
  • Time: July 17, 2020, 9:46 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Timely Limited

Is there a Timely Limited outage?
The current status of Timely Limited is: Systems Active
Where can I find the official status page of Timely Limited?
The official status page for Timely Limited is here
How can I get notified if Timely Limited is down or experiencing an outage?
To get notified of any status changes to Timely Limited, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Timely Limited every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Timely Limited do?
Connect with a diverse community of 50,000+ users using Timely to efficiently manage, secure, and expand their businesses.

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