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Is there an Trustpilot outage?

Trustpilot status: Systems Active

Last checked: 2 minutes ago

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Trustpilot outages and incidents

Outage and incident data over the last 30 days for Trustpilot.

There have been 1 outages or incidents for Trustpilot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trustpilot

Outlogger tracks the status of these components for Xero:

emails Active
APIs Active
Business Portal Active
TrustBoxes Active
www.trustpilot.com Active
custom template Active
default-template Active
apps.trustpilot.com Active
blog.trustpilot.com Active
business.trustpilot.com Active
investors.trustpilot.com Active
legal.trustpilot.com Active
press.trustpilot.com Active
Component Status
emails Active
Active
APIs Active
Business Portal Active
TrustBoxes Active
www.trustpilot.com Active
Active
custom template Active
default-template Active
Active
apps.trustpilot.com Active
blog.trustpilot.com Active
business.trustpilot.com Active
investors.trustpilot.com Active
legal.trustpilot.com Active
press.trustpilot.com Active

Latest Trustpilot outages and incidents.

View the latest incidents for Trustpilot and check for official updates:

Updates:

  • Time: Oct. 19, 2023, 5:41 p.m.
    Status: Resolved
    Update: Thank you for being so patient. We're happy to confirm that the incident affecting the invitation inbox of our B2B customers has been resolved.
  • Time: Oct. 19, 2023, 5:25 p.m.
    Status: Monitoring
    Update: We've identified the issue, and regular service should be restored soon. We'll continue to monitor the situation and provide a further update no later than 18:00 UTC
  • Time: Oct. 19, 2023, 4:50 p.m.
    Status: Investigating
    Update: Thanks for your patience. We're continuing to investigate this problem.
  • Time: Oct. 19, 2023, 4:27 p.m.
    Status: Investigating
    Update: We're aware that our B2B customers are experiencing issues accessing their review inbox, and we're actively investigating. We'll provide further updates no later than 18:00 UTC.

Updates:

  • Time: Oct. 19, 2023, 3:12 p.m.
    Status: Resolved
    Update: This incident is now resolved.
  • Time: Oct. 19, 2023, 3:08 p.m.
    Status: Monitoring
    Update: We've deployed a fix, and we're actively monitoring the situation. We expect this issue to be fully resolved in the next 30 minutes. Thanks for your patience.
  • Time: Oct. 19, 2023, 2:53 p.m.
    Status: Identified
    Update: We are aware of an issue preventing users from signing in to our B2B application. We're actively working on resolving the issue. Further updates will be provided at 15:30 UTC.

Updates:

  • Time: Sept. 26, 2023, 2:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 26, 2023, 8:48 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 25, 2023, 1:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 25, 2023, 1:09 p.m.
    Status: Investigating
    Update: This is affecting all email widgets apart from Newsletter 3

Updates:

  • Time: Aug. 24, 2023, noon
    Status: Resolved
    Update: We have confirmed that all pages previously affected are now considered resolved.
  • Time: Aug. 24, 2023, 8:42 a.m.
    Status: Monitoring
    Update: Our third party have confirmed that they have rolled out a fix and we are seeing the pages which were not loading or rendering properly across markets on business.trustpilot.com and legal.trustpilot.com returning to normal as suspected. We will continue to monitor throughout the day.
  • Time: Aug. 24, 2023, 8:40 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 23, 2023, 7:20 p.m.
    Status: Identified
    Update: The issues we are experiencing where certain pages are not loading or rendering properly across markets on business.trustpilot.com and legal.trustpilot.com is ongoing, we have identified an issue with resolving certain data from our 3rd party. The 3rd party are actively investigating on their end and as soon as they have implemented a fix we hope services should return to normal on our end.
  • Time: Aug. 23, 2023, 9:42 a.m.
    Status: Identified
    Update: We have identified an issue with a 3rd party provider resulting in some pages not resolving data causing them to be unreachable, once we get confirmation that they have implemented a fix we will provide further updates.
  • Time: Aug. 23, 2023, 8:18 a.m.
    Status: Investigating
    Update: We are currently investigating issues regarding booking a demo and the free sign-up pages, we will update once we know more.

Updates:

  • Time: Aug. 15, 2023, 9:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2023, 8:41 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 15, 2023, 8:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 15, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are aware of issues affecting availability of our Business and Legal sites. This might be related to an ongoing outage with a 3rd party provider. We thank you for your patience, and we'll continue to do what we can to mitigate this issue as much as possible.

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Frequently Asked Questions - Trustpilot

Is there a Trustpilot outage?
The current status of Trustpilot is: Systems Active
Where can I find the official status page of Trustpilot?
The official status page for Trustpilot is here
How can I get notified if Trustpilot is down or experiencing an outage?
To get notified of any status changes to Trustpilot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trustpilot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Trustpilot do?
Trustpilot is a platform for consumer reviews. Read, write, and share reviews to get the real inside story from shoppers like you.

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