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Is there an Trustpilot outage?

Trustpilot status: Systems Active

Last checked: 6 minutes ago

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Trustpilot outages and incidents

Outage and incident data over the last 30 days for Trustpilot.

There have been 1 outages or incidents for Trustpilot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trustpilot

Outlogger tracks the status of these components for Xero:

emails Active
APIs Active
Business Portal Active
TrustBoxes Active
www.trustpilot.com Active
custom template Active
default-template Active
apps.trustpilot.com Active
blog.trustpilot.com Active
business.trustpilot.com Active
investors.trustpilot.com Active
legal.trustpilot.com Active
press.trustpilot.com Active
Component Status
emails Active
Active
APIs Active
Business Portal Active
TrustBoxes Active
www.trustpilot.com Active
Active
custom template Active
default-template Active
Active
apps.trustpilot.com Active
blog.trustpilot.com Active
business.trustpilot.com Active
investors.trustpilot.com Active
legal.trustpilot.com Active
press.trustpilot.com Active

Latest Trustpilot outages and incidents.

View the latest incidents for Trustpilot and check for official updates:

Updates:

  • Time: Nov. 17, 2022, 5:29 p.m.
    Status: Resolved
    Update: The issue impacting some business features has been resolved.
  • Time: Nov. 17, 2022, 5:09 p.m.
    Status: Investigating
    Update: We're aware of service degradation to some business features. There should be no impact to the main trustpilot.com site.

Updates:

  • Time: Oct. 3, 2022, 2:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2022, 3:59 p.m.
    Status: Monitoring
    Update: We'll continue to monitor the fix over the weekend.
  • Time: Sept. 30, 2022, 3:59 p.m.
    Status: Identified
    Update: We've identified the issue and a fix has been put in place.
  • Time: Sept. 29, 2022, 3:44 p.m.
    Status: Investigating
    Update: We're investigating reports of some users encountering a blank screen when they sign in to our B2B application,

Updates:

  • Time: Sept. 29, 2022, 8:53 a.m.
    Status: Resolved
    Update: This incident has now been resolved. Review replies should be shown in both the Consumer and B2B app, as expected. We are in the process of restoring any missing review replies, and any pending support requests will be handled by our support team.
  • Time: Sept. 28, 2022, 2:24 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and are working to resolve it. We'll provide a further update by 29 Sep, 08:00 UTC
  • Time: Sept. 28, 2022, 10:58 a.m.
    Status: Investigating
    Update: We're working on a resolution to this intermittent issue, and will provide a further update in due course.
  • Time: Sept. 28, 2022, 10:28 a.m.
    Status: Investigating
    Update: We're still working to identify the issue.
  • Time: Sept. 28, 2022, 9:49 a.m.
    Status: Investigating
    Update: We are aware of an issue causing delays in showing review replies. We are actively investigating. We'll provide a further update at 10:15 UTC

Updates:

  • Time: Sept. 22, 2022, 9:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2022, 9:45 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 22, 2022, 9:05 a.m.
    Status: Identified
    Update: We are currently experiencing issues with processing data throughout a number of our services, which might cause certain information to be outdated. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

Updates:

  • Time: May 24, 2022, 11:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 24, 2022, 10:53 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 24, 2022, 10:29 a.m.
    Status: Investigating
    Update: We are continuing to investigate, and will provide a further update by 11:00 UTC
  • Time: May 24, 2022, 9:59 a.m.
    Status: Investigating
    Update: We are continuing to investigate, and will provide a further update by 10:30 UTC
  • Time: May 24, 2022, 9:29 a.m.
    Status: Investigating
    Update: We are continuing to investigate the cause of the problem. We'll provide an update by 10:00 UTC.
  • Time: May 24, 2022, 9:12 a.m.
    Status: Investigating
    Update: All users of the service reviews page in our Business application are currently affected by processing delays on review creation and review management. This includes replies and tag changes. We apologize for the inconvenience and will update as soon as delays are resolved.

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Frequently Asked Questions - Trustpilot

Is there a Trustpilot outage?
The current status of Trustpilot is: Systems Active
Where can I find the official status page of Trustpilot?
The official status page for Trustpilot is here
How can I get notified if Trustpilot is down or experiencing an outage?
To get notified of any status changes to Trustpilot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trustpilot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Trustpilot do?
Trustpilot is a platform for consumer reviews. Read, write, and share reviews to get the real inside story from shoppers like you.

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