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Is there an Trustpilot outage?

Trustpilot status: Systems Active

Last checked: a minute ago

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Trustpilot outages and incidents

Outage and incident data over the last 30 days for Trustpilot.

There have been 1 outages or incidents for Trustpilot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trustpilot

Outlogger tracks the status of these components for Xero:

emails Active
APIs Active
Business Portal Active
TrustBoxes Active
www.trustpilot.com Active
custom template Active
default-template Active
apps.trustpilot.com Active
blog.trustpilot.com Active
business.trustpilot.com Active
investors.trustpilot.com Active
legal.trustpilot.com Active
press.trustpilot.com Active
Component Status
emails Active
Active
APIs Active
Business Portal Active
TrustBoxes Active
www.trustpilot.com Active
Active
custom template Active
default-template Active
Active
apps.trustpilot.com Active
blog.trustpilot.com Active
business.trustpilot.com Active
investors.trustpilot.com Active
legal.trustpilot.com Active
press.trustpilot.com Active

Latest Trustpilot outages and incidents.

View the latest incidents for Trustpilot and check for official updates:

Updates:

  • Time: Oct. 27, 2021, 10:09 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Oct. 27, 2021, 9:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 27, 2021, 9:39 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 27, 2021, 9:08 a.m.
    Status: Investigating
    Update: We're experiencing an elevated level of errors on trustpilot.com and are currently looking into the issue.

Updates:

  • Time: Oct. 7, 2021, 6:55 p.m.
    Status: Resolved
    Update: We've identified the issue and remediated it. We will recover lost events and update the webhooks retroactively in the following days.
  • Time: Oct. 7, 2021, 9:20 a.m.
    Status: Identified
    Update: Customers that have signed up for our webhooks product with APIs that are using ISRG Root X1 certificate are not receiving any events from us. Trustpilot is aware of the issue and working to resolve it. We apologize for any inconvenience.

Updates:

  • Time: Sept. 24, 2021, 4:26 p.m.
    Status: Resolved
    Update: Thank you for your patience. The issue has been resolved, and we expect any delays in delivering new reviews to business app users to be addressed fully by 19:00 UTC.
  • Time: Sept. 24, 2021, 4:13 p.m.
    Status: Identified
    Update: We have identified the cause of the delay, and are taking measures to remediate the problem.
  • Time: Sept. 24, 2021, 4:05 p.m.
    Status: Investigating
    Update: We are aware of delays in displaying new reviews to our Business App customers (https://businessapp.b2b.trustpilot.com/). We are investigating the issue, and will provide timely updates when we have more information. You can expect an update here by 16:30 UTC. Thank you in advance for your patience and understanding.

Updates:

  • Time: June 24, 2021, 12:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 24, 2021, 12:17 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

Updates:

  • Time: June 21, 2021, 4:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2021, 4:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2021, 3:27 p.m.
    Status: Identified
    Update: We are currently experiencing issues with processing reviews on trustpilot.com

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Frequently Asked Questions - Trustpilot

Is there a Trustpilot outage?
The current status of Trustpilot is: Systems Active
Where can I find the official status page of Trustpilot?
The official status page for Trustpilot is here
How can I get notified if Trustpilot is down or experiencing an outage?
To get notified of any status changes to Trustpilot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trustpilot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Trustpilot do?
Trustpilot is a platform for consumer reviews. Read, write, and share reviews to get the real inside story from shoppers like you.

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