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Is there an virtualDCS outage?

virtualDCS status: Minor Outage

Last checked: 4 minutes ago

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virtualDCS outages and incidents

Outage and incident data over the last 30 days for virtualDCS.

There have been 1 outages or incidents for virtualDCS in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for virtualDCS

Outlogger tracks the status of these components for Xero:

CloudCover365 Portal Active
CloudCover365 Services Active
Geo-Failover Replication Active
Hosting Platform Active
Microsoft 365 Cloudmore Portal Active
Object Storage Leeds Active
Object Storage Slough Performance Issues
Service Desk Active
Veeam Cloud Connect Backup Service Active
Veeam Cloud Connect Replication Service Active
Component Status
CloudCover365 Portal Active
CloudCover365 Services Active
Geo-Failover Replication Active
Hosting Platform Active
Microsoft 365 Cloudmore Portal Active
Object Storage Leeds Active
Object Storage Slough Performance Issues
Service Desk Active
Veeam Cloud Connect Backup Service Active
Veeam Cloud Connect Replication Service Active

Latest virtualDCS outages and incidents.

View the latest incidents for virtualDCS and check for official updates:

Updates:

  • Time: Nov. 29, 2021, 7:45 p.m.
    Status: Resolved
    Update: One of our storage controllers experienced an issue this evening which lasted approximately 10 minutes. We are investigating this with our vendor.

Updates:

  • Time: July 17, 2021, 2:08 p.m.
    Status: Resolved
    Update: We experienced a re-occurrence of the network issue which was previously resolved at around midnight last night until full stabilisation at approx 5.30am. During this period some traffic was affected for some customers. We have fed this information back to the networking vendor and are planning to replace two devices as soon as is safe to do so. Until then, the affected systems are in maintenance mode and will not be used to pass customer traffic. We will issue a maintenance notification when the vendor has finished planning the work.

Updates:

  • Time: July 14, 2021, 7:07 p.m.
    Status: Resolved
    Update: Dear customer Our engineers observed some interruption to network connectivity at 18:29 affecting some customers. The issue was traced to a switch and measures were put in place to mitigate the issue at 18:49. We will continue monitoring and will be working with the vendor to formulate an action plan. If you are still experiencing please contact your account manager.

Updates:

  • Time: June 29, 2021, 2 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 28, 2021, 11:17 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 28, 2021, 11:16 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 26, 2021, 2:42 a.m.
    Status: Monitoring
    Update: We have found an issue with one of our core stack members. and steps have been put in place to mitigate the issue. A case has been opened with the vendor to investigate. All services should have returned to normal. If you are still experiencing issues please contact the servicedesk.
  • Time: May 26, 2021, 1:49 a.m.
    Status: Investigating
    Update: We are aware of an issue with connectivity to the hosting platform affecting dome of our customers. We are actively investigating the issue.

Updates:

  • Time: May 7, 2021, 3:22 p.m.
    Status: Resolved
    Update: The update has been installed and the system is now working as expected. Apologies for any inconvenience caused.
  • Time: May 7, 2021, 2:33 p.m.
    Status: Investigating
    Update: We are currently deploying a vendor provided update to the service.
  • Time: May 7, 2021, 10:28 a.m.
    Status: Investigating
    Update: We are currently investigating a Access Denied error users are seeing on their CloudCover365 backups. We are working with Veeam and Microsoft to get this issue resolved as soon as possible. We will keep this page updated during the investigation.

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Frequently Asked Questions - virtualDCS

Is there a virtualDCS outage?
The current status of virtualDCS is: Minor Outage
Where can I find the official status page of virtualDCS?
The official status page for virtualDCS is here
How can I get notified if virtualDCS is down or experiencing an outage?
To get notified of any status changes to virtualDCS, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of virtualDCS every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does virtualDCS do?
virtualDCS offers Cloud solutions for Channel and Service Providers, utilizing Veeam®, VMware, and Microsoft technologies to enhance availability, security, and data sovereignty.

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