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Is there an Webroot outage?

Webroot status: Systems Active

Last checked: 10 minutes ago

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Webroot outages and incidents

Outage and incident data over the last 30 days for Webroot.

There have been 2 outages or incidents for Webroot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Webroot

Outlogger tracks the status of these components for Xero:

BrightCloud Threat Intelligence Platform Active
DNS Protection Active
Mobile Protection Active
Pillr Active
SecureAnywhere® Protection for Windows® & Apple® Computers Active
Security Awareness Training Active
Unity API Active
Webroot Management Consoles Active
Component Status
BrightCloud Threat Intelligence Platform Active
DNS Protection Active
Mobile Protection Active
Pillr Active
SecureAnywhere® Protection for Windows® & Apple® Computers Active
Security Awareness Training Active
Unity API Active
Webroot Management Consoles Active

Latest Webroot outages and incidents.

View the latest incidents for Webroot and check for official updates:

Updates:

  • Time: May 12, 2022, 3:20 p.m.
    Status: Resolved
    Update: We have verified the correct status is now showing for sites.
  • Time: May 12, 2022, 2:58 p.m.
    Status: Monitoring
    Update: We have rolled out a change, we are monitoring to ensure that all sites are now showing the correct status.
  • Time: May 12, 2022, 2:48 p.m.
    Status: Investigating
    Update: We are aware of an issue where some sites are showing as expired incorrectly. Investigation is ongoing and we shall provide an update as soon as we have one.

Updates:

  • Time: March 30, 2022, 9:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 30, 2022, 9:05 a.m.
    Status: Monitoring
    Update: Both Central and Western US regions have resumed normal service. We apologize for any inconvenience caused.
  • Time: March 29, 2022, 8:01 p.m.
    Status: Monitoring
    Update: Monitoring these regions.
  • Time: March 29, 2022, 7:47 p.m.
    Status: Investigating
    Update: The latency looks to be not as much but we are watching this closely in these regions.
  • Time: March 29, 2022, 4:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 29, 2022, 4:52 p.m.
    Status: Investigating
    Update: We are experiencing higher than normal latency in the Central and Western US regions that may affect DNS resolution performance. This does not impact any DNS Protection Agents, but rather only network resolution. We are actively looking into this issue and will post an update as soon as we have more information

Updates:

  • Time: March 16, 2022, 5:26 p.m.
    Status: Resolved
    Update: We have resumed our normal service. We apologize for any inconvenience caused.
  • Time: March 16, 2022, 3:08 p.m.
    Status: Investigating
    Update: Some users are reporting an inability to login or connect with the Wifi Security application. After further investigation, the issue was identified as a system outage with one of our service providers. We are currently working with the service provider to restore access to the Wifi Security application and all of its features. During this period, users may experience issues logging in to the Wifi Security application or successfully establishing a connection to the VPN servers. We will update this status page once the issue is resolved

Updates:

  • Time: March 16, 2022, 10:06 a.m.
    Status: Resolved
    Update: We have resumed our normal service. We apologize for any inconvenience caused.
  • Time: March 15, 2022, 5:44 p.m.
    Status: Investigating
    Update: Some users are reporting an inability to login or connect with the Wifi Security application. After further investigation, the issue was identified as a system outage with one of our service providers. We are currently working with the service provider to restore access to the Wifi Security application and all of its features. During this period, users may experience issues logging in to the Wifi Security application or successfully establishing a connection to the VPN servers. We will update this status page once the issue is resolved

Updates:

  • Time: Nov. 16, 2021, 8:39 p.m.
    Status: Resolved
    Update: The issue with Google Cloud Service has been resolved.
  • Time: Nov. 16, 2021, 6:55 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 16, 2021, 6:54 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 16, 2021, 6:53 p.m.
    Status: Monitoring
    Update: Google Cloud Service interruption which, according to Google should be partially resolved
  • Time: Nov. 16, 2021, 6:53 p.m.
    Status: Investigating
    Update: We are currently experiencing a global DNS Protection service interruption. This corresponds to Google Cloud Service interruption which, according to Google, should be partially resolved. The issue was first observed at 9:53am PST. We will provide more information as it becomes available.

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Frequently Asked Questions - Webroot

Is there a Webroot outage?
The current status of Webroot is: Systems Active
Where can I find the official status page of Webroot?
The official status page for Webroot is here
How can I get notified if Webroot is down or experiencing an outage?
To get notified of any status changes to Webroot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Webroot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Webroot do?
Webroot provides comprehensive protection for networks and endpoints, along with threat intelligence services, safeguarding individuals and businesses in a connected environment.

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