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Is there an Webroot outage?

Webroot status: Systems Active

Last checked: 2 minutes ago

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Webroot outages and incidents

Outage and incident data over the last 30 days for Webroot.

There have been 2 outages or incidents for Webroot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Webroot

Outlogger tracks the status of these components for Xero:

BrightCloud Threat Intelligence Platform Active
DNS Protection Active
Mobile Protection Active
Pillr Active
SecureAnywhere® Protection for Windows® & Apple® Computers Active
Security Awareness Training Active
Unity API Active
Webroot Management Consoles Active
Component Status
BrightCloud Threat Intelligence Platform Active
DNS Protection Active
Mobile Protection Active
Pillr Active
SecureAnywhere® Protection for Windows® & Apple® Computers Active
Security Awareness Training Active
Unity API Active
Webroot Management Consoles Active

Latest Webroot outages and incidents.

View the latest incidents for Webroot and check for official updates:

Updates:

  • Time: May 28, 2024, 5:32 p.m.
    Status: Resolved
    Update: The issue has now been resolved.
  • Time: May 24, 2024, 12:50 p.m.
    Status: Identified
    Update: Endpoint Reports containing Blocked URLs return exceptions during template processing. An “Unauthorized” error is reported. A hotfix is currently being implemented in the backend system to resolve this problem.

Updates:

  • Time: May 21, 2024, 1:01 p.m.
    Status: Resolved
    Update: [Service(s)] [in Region if applicable] has returned to a healthy state.  Thank you for your patience.
  • Time: May 8, 2024, 2:22 p.m.
    Status: Investigating
    Update: Some URL reclassification requests are delayed in being published. The root cause is related to a recent AWS upgrade. BrightCloud is actively working with AWS to resolve this issue. An update will be provided when the BrightCloud fix is scheduled.

Updates:

  • Time: March 20, 2024, 6:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 20, 2024, 10:14 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 20, 2024, 9:34 a.m.
    Status: Investigating
    Update: Some users are currently unable to access the console. We are investigating and will provide further updates shortly.

Updates:

  • Time: March 14, 2024, 5:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 12, 2024, 8:05 p.m.
    Status: Identified
    Update: Email delivery is currently experiencing slow and intermittent performance. Fix and testing is in progress.

Updates:

  • Time: March 13, 2024, 8:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 12, 2024, 1:51 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the changes made yesterday, a further update will be posted later today.
  • Time: March 11, 2024, 1:12 p.m.
    Status: Monitoring
    Update: Some changes have been made and we are monitoring the impact.
  • Time: March 11, 2024, 10:26 a.m.
    Status: Investigating
    Update: We are also investigating an issue that is preventing some agents from activating and installing.
  • Time: March 11, 2024, 9:20 a.m.
    Status: Investigating
    Update: We are continue to work on an this issue which is resulting in some agent commands failing to send.
  • Time: March 8, 2024, 11:05 a.m.
    Status: Investigating
    Update: We are aware of an issue that is resulting in some agent commands failing to send.
  • Time: March 8, 2024, 8:46 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 7, 2024, 2:04 p.m.
    Status: Investigating
    Update: We are aware of an issue that is resulting in some agent commands failing to send.
  • Time: March 7, 2024, 10:53 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 7, 2024, 9:39 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Webroot

Is there a Webroot outage?
The current status of Webroot is: Systems Active
Where can I find the official status page of Webroot?
The official status page for Webroot is here
How can I get notified if Webroot is down or experiencing an outage?
To get notified of any status changes to Webroot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Webroot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Webroot do?
Webroot provides comprehensive protection for networks and endpoints, along with threat intelligence services, safeguarding individuals and businesses in a connected environment.

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