Is there an Yotpo outage?

Yotpo status: Systems Active

Last checked: a minute ago

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Yotpo outages and incidents

Outage and incident data over the last 30 days for Yotpo.

There have been 2 outages or incidents for Yotpo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yotpo

Outlogger tracks the status of these components for Xero:

Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
API integration with Yotpo Active
Yotpo Admin Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active
Component Status
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
Active
API integration with Yotpo Active
Yotpo Admin Active
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active

Latest Yotpo outages and incidents.

View the latest incidents for Yotpo and check for official updates:

Updates:

  • Time: Sept. 14, 2023, 1:06 a.m.
    Status: Resolved
    Update: We are now back to normal and the issue has been resolved. Modules are loading on site and in the admin. Start Time: Sept 13, 2023 - 22:15 (UTC) End Time: Sept 14, 2023 - 01:55 (UTC)
  • Time: Sept. 14, 2023, 12:05 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 13, 2023, 11:46 p.m.
    Status: Identified
    Update: There is currently an issue where are modules are failing to load onsite for some merchants. This is due to an update made today that was rolled out to only a subset of merchants. Our team is currently working on reverting the update ASAP. Start Time: Sept 13, 2023 - 22:15 (UTC) Business Impact: - Modules are not loading on-site and customers cannot interact with the loyalty program. We apologize for the inconvenience and appreciate your patience while our engineering teams work to resolve the matter. The Yotpo Support Team

Updates:

  • Time: Sept. 6, 2023, 6:30 p.m.
    Status: Resolved
    Update: We are now back to normal and the issue has been resolved. Analytics data are now showing and in the admin. Start Time: September 06, 2023 - 15:07 (UTC) End Time: September 06, 2023 - 17:37 (UTC)
  • Time: Sept. 6, 2023, 3:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2023, 3:04 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2023, 3:03 p.m.
    Status: Investigating
    Update: We are currently investigating an interruption in the Analytics service in the Subscriptions product which is causing data to not appear. We apologize for any inconvenience caused and will provide more details in the next status update. -The Yotpo Support Team

Updates:

  • Time: Sept. 6, 2023, 6:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 2:47 p.m.
    Status: Investigating
    Update: We want to provide you with an update on the recent SMS delivery issue related to shortened links. In our ongoing efforts to ensure the best possible experience for you, we have temporarily paused SMS deliveries while addressing the issue. However, we would like to reassure you that it is absolutely safe to continue scheduling your campaigns. While there might be a slight delay in the delivery process, rest assured that your messages will be delivered with the correct shortened links once the issue is fully resolved.
  • Time: Sept. 6, 2023, 2:03 p.m.
    Status: Investigating
    Update: We are currently experiencing some technical difficulties with our shortened links service. As a result, you may encounter issues with the functionality of shortened links in your messages. This could potentially impact both older campaigns and newly scheduled messages. Start Time: Septemer 6, 2023 - 11:27 (UTC) End Time: Septemer 6, 2023 - 17:44 (UTC) We apologize for any inconvenience this may cause and are actively working to resolve the situation. Thank you for your understanding. The Yotpo Support Team

Updates:

  • Time: Aug. 1, 2023, 10:12 a.m.
    Status: Resolved
    Update: Logging into the Yotpo admin and sending orders through API might have failed. Start Time: August 1, 2023 - 09:15 (UTC) Start Time: August 1, 2023 - 10:00 (UTC) Business Impact: Logging into the Yotpo admin might have not been possible and creating orders through the Generic API endpoints might have not succeeded. We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter. The Yotpo Support Team
  • Time: Aug. 1, 2023, 9:36 a.m.
    Status: Investigating
    Update: Logging into the Yotpo admin and sending orders through API might fail. Start Time: August 1, 2023 - 09:15 (UTC) Business Impact: Logging into the Yotpo admin might not be possible and creating orders through the Generic API endpoints might not succeed. We apologize for the inconvenience and appreciate your patience while our engineering teams work to resolve the matter. The Yotpo Support Team

Updates:

  • Time: July 17, 2023, 4:43 p.m.
    Status: Resolved
    Update: Logging in to the Yotpo admin might resulted in an error. Additionally, other components might have been unstable. We appreciate your patience while our R&D teams worked on it with the highest priority. Start time GMT: 15:45 End time GMT: 16:30

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Frequently Asked Questions - Yotpo

Is there a Yotpo outage?
The current status of Yotpo is: Systems Active
Where can I find the official status page of Yotpo?
The official status page for Yotpo is here
How can I get notified if Yotpo is down or experiencing an outage?
To get notified of any status changes to Yotpo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yotpo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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