Is there an Yotpo outage?

Yotpo status: Systems Active

Last checked: 6 minutes ago

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Yotpo outages and incidents

Outage and incident data over the last 30 days for Yotpo.

There have been 2 outages or incidents for Yotpo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yotpo

Outlogger tracks the status of these components for Xero:

Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
API integration with Yotpo Active
Yotpo Admin Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active
Component Status
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
Active
API integration with Yotpo Active
Yotpo Admin Active
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active

Latest Yotpo outages and incidents.

View the latest incidents for Yotpo and check for official updates:

Updates:

  • Time: Oct. 9, 2024, 11:50 p.m.
    Status: Resolved
    Update: All systems are operational Start Time: 8:55pm UTC End Time: 11:06pm UTC We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
  • Time: Oct. 9, 2024, 11:43 p.m.
    Status: Monitoring
    Update: R&D applied a fix Customer page should now be working properly
  • Time: Oct. 9, 2024, 11:29 p.m.
    Status: Investigating
    Update: Start Time: 8:55pm UTC Business Impact: - Customers are not being loaded in the admin - General slowness We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

Updates:

  • Time: Oct. 2, 2024, 9:18 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Oct. 2, 2024, 9:04 a.m.
    Status: Investigating
    Update: We are currently investigating the issue and are working to resolve it as soon as possible.

Updates:

  • Time: Oct. 1, 2024, 10:14 a.m.
    Status: Resolved
    Update: The issue is now resolved and our chat ticket service is fully operational.
  • Time: Oct. 1, 2024, 9:37 a.m.
    Status: Identified
    Update: We are currently experiencing an outage from Salesforce, which means our support chat and ticketing system are temporarily unavailable. Salesforce has identified the issue and is actively working on a fix. In the meantime, if you have any urgent matters, please feel free to reach us at: [email protected]. We sincerely apologize for the inconvenience and appreciate your patience during this time.

Updates:

  • Time: Aug. 23, 2024, 9:52 a.m.
    Status: Resolved
    Update: The issue has been resolved and the functionality is back to normal. We thank you for your patience on this matter.
  • Time: Aug. 23, 2024, 9:50 a.m.
    Status: Monitoring
    Update: A fix is implemented and we're currently monitoring the behaviour.
  • Time: Aug. 23, 2024, 9:38 a.m.
    Status: Identified
    Update: Our engineering team have identified the underlying issue and are currently working on a fix.
  • Time: Aug. 23, 2024, 9:37 a.m.
    Status: Investigating
    Update: Using the Sales Channel section in Shopify to access Yotpo SMS & Email might currently not be available. Start time: 23 Aug, 2024 - 09:00 [UTC]. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. The Yotpo Support Team.

Updates:

  • Time: Aug. 18, 2024, 3:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2024, 5:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 17, 2024, 4:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 17, 2024, 4:12 p.m.
    Status: Investigating
    Update: Business Impact: We have noticed that some webhooks are failing from Shopify to L&R side , R&D teams are investigating the root cause. We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team.

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Frequently Asked Questions - Yotpo

Is there a Yotpo outage?
The current status of Yotpo is: Systems Active
Where can I find the official status page of Yotpo?
The official status page for Yotpo is here
How can I get notified if Yotpo is down or experiencing an outage?
To get notified of any status changes to Yotpo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yotpo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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