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Is there an Zenput outage?

Zenput status: Systems Active

Last checked: 3 minutes ago

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Zenput outages and incidents

Outage and incident data over the last 30 days for Zenput.

There have been 2 outages or incidents for Zenput in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zenput

Outlogger tracks the status of these components for Xero:

API Active
Labels Application Active
Mobile Application Active
Reporting Active
Submission Processing Active
Task Generation Active
Temp Monitoring Active
Web Application Active
Email Active
Push Active
SMS (Text) Active
Component Status
API Active
Labels Application Active
Mobile Application Active
Reporting Active
Submission Processing Active
Task Generation Active
Temp Monitoring Active
Web Application Active
Active
Email Active
Push Active
SMS (Text) Active

Latest Zenput outages and incidents.

View the latest incidents for Zenput and check for official updates:

Updates:

  • Time: Dec. 7, 2023, 12:33 p.m.
    Status: Resolved
    Update: After 48 hours of continuous monitoring and investigation, we are pleased to announce that the partial performance degradation impacting project/task creation has been successfully resolved. Users should no longer experience slow response times or timeouts during these processes, as well as issues with task creation.
  • Time: Dec. 7, 2023, 1:22 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect all tasks to be available Thursday,
  • Time: Dec. 6, 2023, 4:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available as early as today or, in exceptional circumstances, on Thursday.
  • Time: Dec. 6, 2023, 2:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available as early as today or, in exceptional circumstances, on Thursday.
  • Time: Dec. 6, 2023, 10:35 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available as early as today or, in exceptional circumstances, on Thursday.
  • Time: Dec. 6, 2023, 8:32 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available at the earliest today and, in some rare cases, by Thursday.
  • Time: Dec. 6, 2023, 5:21 a.m.
    Status: Monitoring
    Update: Our team is keeping an eye on the implemented fix for any potential problems. Daily recurring tasks should be available by tomorrow or, in exceptional circumstances, on Thursday.
  • Time: Dec. 6, 2023, 5:21 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available at the earliest today and, in some rare cases, by Thursday.
  • Time: Dec. 6, 2023, 1:37 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available at the earliest by tomorrow and, in some rare cases, by Thursday.
  • Time: Dec. 6, 2023, 12:01 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the fix implemented for any potential issues. We expect daily recurring tasks to be available at the earliest by tomorrow and, in some rare cases, by Thursday.
  • Time: Dec. 5, 2023, 8:10 p.m.
    Status: Monitoring
    Update: A fix was implemented but continue to monitor as it progresses. We expect Daily recurring tasks to be available at the earliest by tomorrow and, in some rare cases, by Thursday.
  • Time: Dec. 5, 2023, 4:02 p.m.
    Status: Monitoring
    Update: Our Engineering team is deploying a fix and this should begin regenerating tasks. Users may continue to experience issues accessing tasks until this has been entirely resolved. We appreciate your patience as we work swiftly to restore functionality.
  • Time: Dec. 5, 2023, 1:12 p.m.
    Status: Monitoring
    Update: Our Engineering team is deploying a fix and then begin regenerating tasks. We appreciate your patience as we work swiftly to restore functionality.
  • Time: Dec. 5, 2023, 9:31 a.m.
    Status: Investigating
    Update: Our Engineering team is deploying a fix and then begin regenerating tasks. We appreciate your patience as we work swiftly to restore functionality.
  • Time: Dec. 5, 2023, 6:17 a.m.
    Status: Investigating
    Update: Our Engineering team is deploying a fix. We will then begin regenerating tasks. We appreciate your patience as we work swiftly to restore functionality.
  • Time: Dec. 5, 2023, 5:48 a.m.
    Status: Investigating
    Update: Our team is still actively working to resolve reported issues affecting the creation of projects and tasks, leading to partial performance degradation. We are currently diagnosing the problem and making significant efforts to address these issues. Users may experience delays or timeouts during this period while engaging in these processes. Thank you for your patience as we work swiftly to restore functionality.
  • Time: Dec. 5, 2023, 2:06 a.m.
    Status: Investigating
    Update: Our team is still actively working to resolve reported issues affecting the creation of projects and tasks, leading to partial performance degradation. Our team is diagnosing the problem and making significant efforts to address these issues. Users may experience delays or timeouts during this period while engaging in these processes. We appreciate your patience as we work swiftly to restore functionality
  • Time: Dec. 5, 2023, 12:01 a.m.
    Status: Investigating
    Update: Our team is still actively working to resolve reported issues affecting the creation of projects and tasks, leading to partial performance degradation. Our team is diagnosing the problem and making significant efforts to address these issues. Users may experience delays or timeouts during this period while engaging in these processes. We appreciate your patience as we work swiftly to restore functionality
  • Time: Dec. 4, 2023, 9:50 p.m.
    Status: Investigating
    Update: We are actively working to resolve reported issues affecting the creation of projects and tasks, leading to partial performance degradation. Our team is making significant efforts to address these issues. Users may experience delays or timeouts during this period while engaging in these processes. We appreciate your patience as we work swiftly to restore functionalit
  • Time: Dec. 4, 2023, 7:51 p.m.
    Status: Investigating
    Update: Our team is still in the process of actively investigating reports of partial performance degradation affecting the creation of projects and tasks. Users may encounter delays or timeouts during these processes.
  • Time: Dec. 4, 2023, 5:02 p.m.
    Status: Investigating
    Update: Our team is actively investigating reports of partial performance degradation affecting the creation of projects and tasks. Users may encounter delays or timeouts during these processes.
  • Time: Dec. 4, 2023, 2:17 p.m.
    Status: Investigating
    Update: Our team is still in the process of actively investigating reports of partial performance degradation affecting the creation of projects and tasks. Users may encounter delays or timeouts during these processes.
  • Time: Dec. 4, 2023, 12:13 p.m.
    Status: Investigating
    Update: Our team is currently investigating reports of partial performance degradation affecting the creation of projects and tasks. Users may encounter delays or timeouts during these processes.

Updates:

  • Time: Nov. 15, 2023, 5:18 a.m.
    Status: Resolved
    Update: Incident has been resolved! All parts of the system that were affected are back to normal. Customers should no longer see any degraded performance.
  • Time: Nov. 15, 2023, 3:06 a.m.
    Status: Identified
    Update: We have taken steps to correct the situation. Will continue to provide updates as we monitor. This will require further monitoring
  • Time: Nov. 14, 2023, 11:55 p.m.
    Status: Identified
    Update: We have determined the issue in the Zenput app. We have taken steps to correct the situation. Will continue to provide updates as we monitor. This will require further monitoring
  • Time: Nov. 14, 2023, 10:03 p.m.
    Status: Identified
    Update: We have determined the issue in the Zenput app. We have taken steps to correct the situation. Will continue to provide updates as we monitor.
  • Time: Nov. 14, 2023, 8:23 p.m.
    Status: Investigating
    Update: We are currently experiencing partial performance degradation that may result in slow response times or timeouts. Zenput is actively investigating the issue

Updates:

  • Time: Nov. 15, 2023, 5:18 a.m.
    Status: Resolved
    Update: Incident has been resolved! All parts of the system that were affected are back to normal. Customers should no longer see any degraded performance.
  • Time: Nov. 15, 2023, 3:06 a.m.
    Status: Identified
    Update: We have taken steps to correct the situation. Will continue to provide updates as we monitor. This will require further monitoring
  • Time: Nov. 14, 2023, 11:55 p.m.
    Status: Identified
    Update: We have determined the issue in the Zenput app. We have taken steps to correct the situation. Will continue to provide updates as we monitor. This will require further monitoring
  • Time: Nov. 14, 2023, 10:03 p.m.
    Status: Identified
    Update: We have determined the issue in the Zenput app. We have taken steps to correct the situation. Will continue to provide updates as we monitor.
  • Time: Nov. 14, 2023, 8:23 p.m.
    Status: Investigating
    Update: We are currently experiencing partial performance degradation that may result in slow response times or timeouts. Zenput is actively investigating the issue

Updates:

  • Time: Aug. 29, 2023, 11:49 a.m.
    Status: Resolved
    Update: The incident has been resolved, all Monnit Gateways and sensors are operating normally.
  • Time: Aug. 29, 2023, 10:21 a.m.
    Status: Investigating
    Update: Monnit's Web Portal, Gateway Service and Notification Delivery is experiencing degraded performance after their scheduled maintenance. This only affects a subset of ZTM customers. Sensors may appear offline, due to the gateway traffic being interrupted, the gateway will store data until services are restored.

Updates:

  • Time: Aug. 29, 2023, 11:49 a.m.
    Status: Resolved
    Update: The incident has been resolved, all Monnit Gateways and sensors are operating normally.
  • Time: Aug. 29, 2023, 10:21 a.m.
    Status: Investigating
    Update: Monnit's Web Portal, Gateway Service and Notification Delivery is experiencing degraded performance after their scheduled maintenance. This only affects a subset of ZTM customers. Sensors may appear offline, due to the gateway traffic being interrupted, the gateway will store data until services are restored.

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Frequently Asked Questions - Zenput

Is there a Zenput outage?
The current status of Zenput is: Systems Active
Where can I find the official status page of Zenput?
The official status page for Zenput is here
How can I get notified if Zenput is down or experiencing an outage?
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What does Zenput do?
Zenput helps multi-unit operators improve team execution in 60,000 locations across 100 countries. Schedule a demo to learn more.