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Is there an Zip outage?

Zip status: Systems Active

Last checked: 8 minutes ago

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Zip outages and incidents

Outage and incident data over the last 30 days for Zip.

There have been 0 outages or incidents for Zip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zip

Outlogger tracks the status of these components for Xero:

Zip Dashboard Active
Zip Public APIs Active
Zip Requests Active
Zip Vendor Portal Active
Zip Web App Active
Zip Webhook Events Active
Component Status
Zip Dashboard Active
Zip Public APIs Active
Zip Requests Active
Zip Vendor Portal Active
Zip Web App Active
Zip Webhook Events Active

Latest Zip outages and incidents.

View the latest incidents for Zip and check for official updates:

Updates:

  • Time: Feb. 2, 2024, 8:51 p.m.
    Status: Resolved
    Update: The Zip team has recovered from an issue where a validation error message mistakenly blocked users from signing in from their company subdomain on Zip (e.g., mycompany.ziphq.com). Users logging in directly from their SSO Providers were unaffected. The issue has since been resolved as of 2/2/2024 at 7:16AM PST.

Updates:

  • Time: Jan. 16, 2024, 11:48 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Jan. 16, 2024, 11:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and the Zip team is monitoring the results. Customers should expect to see performance improve across all areas of the platform.
  • Time: Jan. 16, 2024, 11:17 p.m.
    Status: Identified
    Update: The Zip team has identified an issue on the platform that could lead to potential latency and degraded performance. The team is currently employing a fix. Please contact the support team via chat or [email protected] if you have any questions.

Updates:

  • Time: Feb. 13, 2023, 9:46 p.m.
    Status: Resolved
    Update: The incident has been resolved by our team. Please reach out to [email protected] if you are still experiencing any issues.
  • Time: Feb. 13, 2023, 9:29 p.m.
    Status: Monitoring
    Update: Zip is currently experiencing an issue an outage across the platform. The team has identified the root cause and are restoring site functionality.

Updates:

  • Time: Oct. 31, 2022, 4:07 p.m.
    Status: Resolved
    Update: The issue with Vendor Portal Notifications has been resolved. Please reach out to [email protected] if you have any questions or need assistance.
  • Time: Oct. 28, 2022, 11:55 p.m.
    Status: Investigating
    Update: Zip is currently experiencing an issue with Vendor Portal Reminder email notifications. Our engineering team is actively investigating this issue.

Updates:

  • Time: Aug. 25, 2022, 8:40 p.m.
    Status: Resolved
    Update: The Zip team has resolved any latency issues with the product.
  • Time: Aug. 25, 2022, 8:24 p.m.
    Status: Identified
    Update: The Zip team is currently looking into latency seen across Zip that could be causing issues with load time. Users are expected to see impacted performance in the product. We are looking into a resolution.

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Frequently Asked Questions - Zip

Is there a Zip outage?
The current status of Zip is: Systems Active
Where can I find the official status page of Zip?
The official status page for Zip is here
How can I get notified if Zip is down or experiencing an outage?
To get notified of any status changes to Zip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zip do?
Zip enables businesses of all sizes to manage procurement and control spending, with a wide range of clients from startups to Fortune 500 companies.

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