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Is there an Zype outage?

Zype status: Systems Active

Last checked: 9 minutes ago

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Zype outages and incidents

Outage and incident data over the last 30 days for Zype.

There have been 0 outages or incidents for Zype in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zype

Outlogger tracks the status of these components for Xero:

Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active
Component Status
Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active

Latest Zype outages and incidents.

View the latest incidents for Zype and check for official updates:

Updates:

  • Time: June 13, 2023, 11:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 9:23 p.m.
    Status: Monitoring
    Update: This issue has been resolved and we are monitoring our services. All functionality has been restored at this time.
  • Time: June 13, 2023, 7:36 p.m.
    Status: Identified
    Update: We have implemented a fix for VOD playback and are seeing this service restored. The same issues mentioned above remain for playout at this time.
  • Time: June 13, 2023, 7:22 p.m.
    Status: Identified
    Update: We've identified that this issue is now impacting VOD playback as we're seeing intermittent issues. Our team is continuing to work on identifying mitigation steps.
  • Time: June 13, 2023, 7:18 p.m.
    Status: Identified
    Update: We are aware of widespread issues originating from a service provider impacting our playout service and are attempting to mitigate. We will provide more details as we have them. Existing running channels are running as expected. Any changes to existing playout channels or new playout channel creations will not be saved at this time.

Updates:

  • Time: May 29, 2023, 6:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2023, 5:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 29, 2023, 5:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 29, 2023, 5:21 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting Apps Creator. Our engineering team is actively engaged and dedicated to resolving the matter.

Updates:

  • Time: May 20, 2023, 7:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 20, 2023, 7:33 p.m.
    Status: Monitoring
    Update: We've implemented a fix and are monitoring our systems. We have seen Apps Creator app functionality and performance begin to return to normal.
  • Time: May 20, 2023, 7:25 p.m.
    Status: Identified
    Update: We have identified the root cause and are actively working on a fix.
  • Time: May 20, 2023, 7:04 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 20, 2023, 6:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 20, 2023, 6:56 p.m.
    Status: Investigating
    Update: We’re investigating an issue with apps creator causing content not to load on apps and web endpoints. Our engineering team is actively aware and investigating the issue

Updates:

  • Time: March 24, 2023, 4:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 24, 2023, 12:47 p.m.
    Status: Monitoring
    Update: At this time we are continuing to experience transcode delays. Transcodes are processing, but completing slower than expected.

Updates:

  • Time: Feb. 23, 2023, 1:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 23, 2023, 1:36 p.m.
    Status: Identified
    Update: All data has been backfilled and this issue is resolved.
  • Time: Feb. 23, 2023, 3:11 a.m.
    Status: Monitoring
    Update: Data backfill has begun and data availability is restoring for 2/17-2/22. This page will be updated again when the full data backfill is complete.
  • Time: Feb. 23, 2023, 12:56 a.m.
    Status: Identified
    Update: The issue has been resolved moving forward and you will begin to see data flowing in as expected. Our team is going to be working on the backfill and further updates will be posted here.
  • Time: Feb. 22, 2023, 10:17 p.m.
    Status: Identified
    Update: We have identified a fix and are anticipating that all data will be available by end of day tomorrow, 2/23. We will keep this page updated as the data availability fixes progress.
  • Time: Feb. 22, 2023, 7:07 p.m.
    Status: Identified
    Update: We've identified an issue with stream hour reporting that is causing data unavailability from 2/18 forward in both the API and analytics dashboards. We are actively working on resolving the issue. Data prior to 2/18 is fully available and the dashboards and API are functioning as expected.

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Frequently Asked Questions - Zype

Is there a Zype outage?
The current status of Zype is: Systems Active
Where can I find the official status page of Zype?
The official status page for Zype is here
How can I get notified if Zype is down or experiencing an outage?
To get notified of any status changes to Zype, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zype every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zype do?
This service allows for video publishing on various platforms including OTT, social media, and O&O websites and apps. It offers pre-built templates and the ability to reach a global audience.