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Is there an Zype outage?

Zype status: Systems Active

Last checked: 3 minutes ago

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Zype outages and incidents

Outage and incident data over the last 30 days for Zype.

There have been 0 outages or incidents for Zype in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zype

Outlogger tracks the status of these components for Xero:

Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active
Component Status
Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active

Latest Zype outages and incidents.

View the latest incidents for Zype and check for official updates:

Updates:

  • Time: June 15, 2020, 7:03 p.m.
    Status: Resolved
    Update: This issue has been resolved, and all relevant reports have been populated properly.
  • Time: June 15, 2020, 3:07 p.m.
    Status: Identified
    Update: We identified this issue is not impacting our stream hour reporting, and that data is accurate and up to date. Certain reports dependent on a background process to be populated will be delayed, such as Total Subscriptions and Video Player Impressions. We've identified the root cause and are continuing to work on resolving the issue.
  • Time: June 15, 2020, 1:37 p.m.
    Status: Identified
    Update: We identified an issue causing potential delays in populating analytic reports with data from 6/14. Our team is actively working on resolving the issue.

Updates:

  • Time: June 5, 2020, 6:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2020, 5 p.m.
    Status: Monitoring
    Update: We identified an issue that caused a temporary increase in errors on the platform. We're seeing the platform remain stable at this time, but are continuing to monitor.

Updates:

  • Time: May 21, 2020, 7:39 p.m.
    Status: Resolved
    Update: The queue backlog has cleared, and all transcode jobs are in progress. If you experience any issues with videos uploaded during this time, please reach out to [email protected] and we will help get them processed.
  • Time: May 21, 2020, 4:42 p.m.
    Status: Identified
    Update: We're currently experiencing delayed transcode times. We have identified the root causes, and are implementing temporary updates to process these uploads and transcodes faster.

Updates:

  • Time: May 15, 2020, 6:52 p.m.
    Status: Resolved
    Update: This issue has been resolved, and we confirmed the fix in production.
  • Time: May 15, 2020, 6:40 p.m.
    Status: Identified
    Update: We have validated a fix and are pushing it to production.
  • Time: May 15, 2020, 6:10 p.m.
    Status: Identified
    Update: We have identified an issue with subscriptions being created via the Stripe integration. This is impacting subscriptions being created via API and embeds. Our engineering team is actively working on a fix for this.

Updates:

  • Time: May 5, 2020, 5:58 p.m.
    Status: Resolved
    Update: This issue has been resolved and the analytics dashboard is loading as expected. This was caused by a conflict loading the activity stream, and there was no data lost during this incident.
  • Time: May 5, 2020, 5:39 p.m.
    Status: Identified
    Update: We identified an issue causing a 500 error on the analytics dashboard. We're currently in the process of rolling out a fix to resolve it.

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Frequently Asked Questions - Zype

Is there a Zype outage?
The current status of Zype is: Systems Active
Where can I find the official status page of Zype?
The official status page for Zype is here
How can I get notified if Zype is down or experiencing an outage?
To get notified of any status changes to Zype, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zype every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zype do?
This service allows for video publishing on various platforms including OTT, social media, and O&O websites and apps. It offers pre-built templates and the ability to reach a global audience.

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