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Is there an ABBYY outage?

ABBYY status: Systems Active

Last checked: 3 minutes ago

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ABBYY outages and incidents

Outage and incident data over the last 30 days for ABBYY.

There have been 8 outages or incidents for ABBYY in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ABBYY

Outlogger tracks the status of these components for Xero:

FlexiCapture Cloud AU Active
FlexiCapture Cloud EU Active
FlexiCapture Cloud EU2 Active
FlexiCapture Cloud US Active
Proof of Identity US Active
Timeline AU Active
Timeline EU Active
Timeline JP Active
Timeline US Active
Vantage AU Active
Vantage EU Active
Vantage US Active
Component Status
FlexiCapture Cloud AU Active
FlexiCapture Cloud EU Active
FlexiCapture Cloud EU2 Active
FlexiCapture Cloud US Active
Proof of Identity US Active
Timeline AU Active
Timeline EU Active
Timeline JP Active
Timeline US Active
Vantage AU Active
Vantage EU Active
Vantage US Active

Latest ABBYY outages and incidents.

View the latest incidents for ABBYY and check for official updates:

Updates:

  • Time: Oct. 1, 2024, 11:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 6:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 1, 2024, 2:03 p.m.
    Status: Investigating
    Update: Our operations teams are actively working to resolve the issue.

Updates:

  • Time: Sept. 30, 2024, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 5:53 p.m.
    Status: Investigating
    Update: We are experiencing some performance degradation in components related to the US Vantage environment. This may affect certain Vantage operations.

Updates:

  • Time: Sept. 30, 2024, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 4:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 30, 2024, 12:05 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 30, 2024, 11 a.m.
    Status: Identified
    Update: At the moment, we still see the problem with the "Import document from email" functionality on Vantage EU instance. Our team is looking into the issue and working on a fix.
  • Time: Sept. 30, 2024, 10:24 a.m.
    Status: Investigating
    Update: We are observing a slowdown in Vantage US and EU services. Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.

Updates:

  • Time: Sept. 27, 2024, 8:12 p.m.
    Status: Resolved
    Update: We experienced a service interruption for ABBYY Vantage EU from 19:28 UTC to 19:45 UTC due to a maintenance process that was initiated. We appreciate your understanding as we work to improve our services. Thank you for your patience.

Updates:

  • Time: Oct. 18, 2024, 12:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2024, 3:20 a.m.
    Status: Monitoring
    Update: There were implemented several fixes including adding additional cloud infrastructure, enhanced scaling, processing isolation, and network routing improvements. This has resulted in significantly improved processing time across the board. We will continue monitoring the results.
  • Time: Oct. 9, 2024, 9:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 9, 2024, 9:34 a.m.
    Status: Investigating
    Update: We are currently experiencing a performance degradation in the ABBYY FlexiCapture Cloud AU service. Our team is actively investigating the root cause of this slowdown and working diligently to restore normal service levels as soon as possible.
  • Time: Oct. 2, 2024, 11:17 a.m.
    Status: Monitoring
    Update: We faced intermittent performance degradation due to excessive load conditions causing performance spikes specifically targeting lookups and check rules. Over the past week and the weekend we have taken actions to address these issues and we have been able to improve the operations of the system and we will continue to address and eliminate these performance issues through out this week and we will be adding additional cloud capacity over the next week to continue improving the performance.
  • Time: Sept. 25, 2024, 6:54 p.m.
    Status: Investigating
    Update: We are experiencing performance degradation in task processing and rule-check execution during interactive document verification. Customer Support, Operations, and Engineering are actively investigating and implementing corrective actions to address these performance issues. We apologize for any inconvenience this may cause and appreciate your patience. Please stay tuned to this status page for further updates.
  • Time: Sept. 24, 2024, 5:41 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 24, 2024, 4:37 a.m.
    Status: Investigating
    Update: We are observing a slowdown in ABBYY FlexiCapture Cloud AU service. Operations teams are actively working to resolve the issue. We expect to provide another update within 1 hour or as soon as more information becomes available.

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Frequently Asked Questions - ABBYY

Is there a ABBYY outage?
The current status of ABBYY is: Systems Active
Where can I find the official status page of ABBYY?
The official status page for ABBYY is here
How can I get notified if ABBYY is down or experiencing an outage?
To get notified of any status changes to ABBYY, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ABBYY every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ABBYY do?
ABBYY offers an AI, NLP, and OCR-enabled platform to help enterprises understand their business processes and speed up digital transformation.

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