Is there an ActiveProspect outage?
ActiveProspect status: Systems Active
Last checked: 16 seconds ago
Get notified about any outages, downtime or incidents for ActiveProspect and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 16 seconds ago
Get notified about any outages, downtime or incidents for ActiveProspect and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for ActiveProspect.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| ActiveProspect ID | Active |
| LeadConduit | Active |
| LeadsBridge | Active |
| SuppressionList | Active |
| TrustedForm Application | Active |
| TrustedForm Certify | Active |
| TrustedForm Facebook | Active |
View the latest incidents for ActiveProspect and check for official updates:
Description: The LeadConduit integration for Blacklist Alliance has been updated and is working correctly again.
Status: Resolved
Impact: None | Started At: March 1, 2022, 5:30 p.m.
Description: The LeadConduit integration for Blacklist Alliance has been updated and is working correctly again.
Status: Resolved
Impact: None | Started At: March 1, 2022, 5:30 p.m.
Description: Yesterday \(Jan 24, 2022\) between 2am and 3am CT, Amazon deployed changes to their firewall rules to improve the security against SQL injection attacks. Once identified, the TrustedForm team implemented changes to address the issue, restoring full services at 9:55am CT. Amazon's added restrictions were overly aggressive, resulting in false positives for regular TrustedForm traffic. The restrictions identified the SQL keywords "AND" in "Android" and "SELECT" in "selector" as an attack and blocked the traffic. Amazon's changes resulted in the TrustedForm script not being able to capture data for Android devices using the Chrome web browser during this period of time. During these 7-8 hours, we were unable to collect certificate data from Android devices running the Chrome browser. We have not seen evidence to indicate other devices or browsers were likewise affected. Because we were unable to collect certificate data during this period, affected leads will not be claimable. To mitigate incidents like this from happening in the future we are adding monitors to alert us of anomalous changes in our firewall traffic. If you have any questions regarding yesterday’s outage, please reach out to your Client Services representative. Sincerely, The TrustedForm Team
Status: Postmortem
Impact: Major | Started At: Jan. 24, 2022, 3:31 p.m.
Description: Yesterday \(Jan 24, 2022\) between 2am and 3am CT, Amazon deployed changes to their firewall rules to improve the security against SQL injection attacks. Once identified, the TrustedForm team implemented changes to address the issue, restoring full services at 9:55am CT. Amazon's added restrictions were overly aggressive, resulting in false positives for regular TrustedForm traffic. The restrictions identified the SQL keywords "AND" in "Android" and "SELECT" in "selector" as an attack and blocked the traffic. Amazon's changes resulted in the TrustedForm script not being able to capture data for Android devices using the Chrome web browser during this period of time. During these 7-8 hours, we were unable to collect certificate data from Android devices running the Chrome browser. We have not seen evidence to indicate other devices or browsers were likewise affected. Because we were unable to collect certificate data during this period, affected leads will not be claimable. To mitigate incidents like this from happening in the future we are adding monitors to alert us of anomalous changes in our firewall traffic. If you have any questions regarding yesterday’s outage, please reach out to your Client Services representative. Sincerely, The TrustedForm Team
Status: Postmortem
Impact: Major | Started At: Jan. 24, 2022, 3:31 p.m.
Description: We have implemented a fix and as of 12:53pm CST and TrustedForm for Facebook claiming has returned to normal. Facebook Lead Ads delivery to LeadConduit was not impacted. TrustedForm for Facebook claims made between 11:15am CST and 12:53pm CST using LeadConduit will be automatically resubmitted. TrustedForm for Facebook claims that did not use LeadConduit and received an error response should now succeed. We apologize for any inconvenience this caused and thank you for your patience.
Status: Resolved
Impact: Minor | Started At: Jan. 14, 2022, 6:48 p.m.
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