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Is there an ActiveProspect outage?

ActiveProspect status: Systems Active

Last checked: 3 minutes ago

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ActiveProspect outages and incidents

Outage and incident data over the last 30 days for ActiveProspect.

There have been 0 outages or incidents for ActiveProspect in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ActiveProspect

Outlogger tracks the status of these components for Xero:

ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active
Component Status
ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active

Latest ActiveProspect outages and incidents.

View the latest incidents for ActiveProspect and check for official updates:

Updates:

  • Time: June 13, 2023, 11:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 8:49 p.m.
    Status: Monitoring
    Update: Our services are resuming normal functionality. We are working internally to ensure everything is in order. We have no reason to believe any data was lost.
  • Time: June 13, 2023, 8:06 p.m.
    Status: Investigating
    Update: We are aware of an issue with our Infrastructure Provider that started around 2pm CT. Our services are functional at the moment, some functionality may be delayed. We are working to mitigate the impact.

Updates:

  • Time: June 13, 2023, 11:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 8:49 p.m.
    Status: Monitoring
    Update: Our services are resuming normal functionality. We are working internally to ensure everything is in order. We have no reason to believe any data was lost.
  • Time: June 13, 2023, 8:06 p.m.
    Status: Investigating
    Update: We are aware of an issue with our Infrastructure Provider that started around 2pm CT. Our services are functional at the moment, some functionality may be delayed. We are working to mitigate the impact.

Updates:

  • Time: May 24, 2023, 4:58 p.m.
    Status: Resolved
    Update: Indexing of today's data has caught up to current, and new leads are once again visible immediately. If your account continues to show a delay or missing data, please contact AP support. We apologize again for the inconvenience.
  • Time: May 24, 2023, 4:58 p.m.
    Status: Resolved
    Update: Indexing of today's data has caught up to current, and new leads are once again visible immediately. If your account continues to show a delay or missing data, please contact AP support. We apologize again for the inconvenience.
  • Time: May 24, 2023, 4:36 p.m.
    Status: Monitoring
    Update: The issue with our search provider has been addressed and data for the past few hours' leads is being indexed as quickly as possible. We'll mark this issue resolved when that process has caught up and real-time data is being processed normally again.
  • Time: May 24, 2023, 4:36 p.m.
    Status: Monitoring
    Update: The issue with our search provider has been addressed and data for the past few hours' leads is being indexed as quickly as possible. We'll mark this issue resolved when that process has caught up and real-time data is being processed normally again.
  • Time: May 24, 2023, 3:58 p.m.
    Status: Identified
    Update: We've identified the issue with our search system service provider and are continuing to work to resolve it. All leads are being handled normally, despite recent ones not yet being visible in the LeadConduit UI.
  • Time: May 24, 2023, 3:58 p.m.
    Status: Identified
    Update: We've identified the issue with our search system service provider and are continuing to work to resolve it. All leads are being handled normally, despite recent ones not yet being visible in the LeadConduit UI.
  • Time: May 24, 2023, 2:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where lead data is not displaying on reporting pages. The leads themselves are still being captured and stored, but the reporting of that information is not working correctly. We have narrowed down where the problem lies and will resolve the incident as soon as possible. We apologize for the inconvenience this is causing you, The LeadConduit team
  • Time: May 24, 2023, 2:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where lead data is not displaying on reporting pages. The leads themselves are still being captured and stored, but the reporting of that information is not working correctly. We have narrowed down where the problem lies and will resolve the incident as soon as possible. We apologize for the inconvenience this is causing you, The LeadConduit team

Updates:

  • Time: May 12, 2023, 9:57 p.m.
    Status: Resolved
    Update: The data propagation necessary for resolving this incident has been resolved sooner than anticipated. Your "Home" and "Lead Events" pages should be back to normal. As always, if you see anything out of the ordinary, please contact Support. The LeadConduit Team
  • Time: May 12, 2023, 4 p.m.
    Status: Monitoring
    Update: We upgraded our search database this morning. As a result of this, you will notice some data isn't showing as normal on your "Home" and "Lead Events" page. This data will be propagated over the next couple of days. None of your leads have been affected or lost. We apologize for the inconvenience.

Updates:

  • Time: May 12, 2023, 9:57 p.m.
    Status: Resolved
    Update: The data propagation necessary for resolving this incident has been resolved sooner than anticipated. Your "Home" and "Lead Events" pages should be back to normal. As always, if you see anything out of the ordinary, please contact Support. The LeadConduit Team
  • Time: May 12, 2023, 4 p.m.
    Status: Monitoring
    Update: We upgraded our search database this morning. As a result of this, you will notice some data isn't showing as normal on your "Home" and "Lead Events" page. This data will be propagated over the next couple of days. None of your leads have been affected or lost. We apologize for the inconvenience.

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Frequently Asked Questions - ActiveProspect

Is there a ActiveProspect outage?
The current status of ActiveProspect is: Systems Active
Where can I find the official status page of ActiveProspect?
The official status page for ActiveProspect is here
How can I get notified if ActiveProspect is down or experiencing an outage?
To get notified of any status changes to ActiveProspect, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ActiveProspect every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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