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Is there an ActiveProspect outage?

ActiveProspect status: Systems Active

Last checked: 5 minutes ago

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ActiveProspect outages and incidents

Outage and incident data over the last 30 days for ActiveProspect.

There have been 0 outages or incidents for ActiveProspect in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ActiveProspect

Outlogger tracks the status of these components for Xero:

ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active
Component Status
ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active

Latest ActiveProspect outages and incidents.

View the latest incidents for ActiveProspect and check for official updates:

Updates:

  • Time: Nov. 28, 2022, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2022, 7:25 p.m.
    Status: Identified
    Update: The LeadConduit integration with Blacklist Alliance started failing today due to an incorrect API key. This has been updated and the new configuration is being deployed in production now.

Updates:

  • Time: Nov. 28, 2022, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2022, 7:25 p.m.
    Status: Identified
    Update: The LeadConduit integration with Blacklist Alliance started failing today due to an incorrect API key. This has been updated and the new configuration is being deployed in production now.

Updates:

  • Time: Sept. 23, 2022, 7:44 p.m.
    Status: Resolved
    Update: This incident has been resolved. No data was lost and all impacted claim archives will be fixed in the upcoming week. Thank you again for your patience.
  • Time: Sept. 23, 2022, 5:57 p.m.
    Status: Monitoring
    Update: We have deployed an update to TrustedForm and are monitoring to ensure that certificates are correctly displayed. We are currently investigating archives that may display a blank page and are working on fixing them. No certificate data was lost. We appreciate your patience during this event.
  • Time: Sept. 23, 2022, 5:07 p.m.
    Status: Investigating
    Update: A fix has been coded for viewing Certificates immediately after they are claimed. It is being deployed shortly and should be fixed within the hour.
  • Time: Sept. 23, 2022, 4:33 p.m.
    Status: Investigating
    Update: We've identified the root cause and are working on a correction. Claim archives (generated roughly 15 mins after a claim request is made) will now display correctly. We will fix the archives that were stored with blank Certificates. Those started at 8:45a CT and ended at 11:20a CT. The Certificate will still display blank until the archive is created. This is a temporary view and no data has been lost. We will have this fixed today.
  • Time: Sept. 23, 2022, 4:06 p.m.
    Status: Investigating
    Update: After investigation we've determined that no data has been lost. We are continuing to investigate the cause of the issue.
  • Time: Sept. 23, 2022, 3:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where unclaimed and newly claimed TrustedForm certificates are displaying an empty page when viewed.

Updates:

  • Time: Sept. 23, 2022, 7:44 p.m.
    Status: Resolved
    Update: This incident has been resolved. No data was lost and all impacted claim archives will be fixed in the upcoming week. Thank you again for your patience.
  • Time: Sept. 23, 2022, 5:57 p.m.
    Status: Monitoring
    Update: We have deployed an update to TrustedForm and are monitoring to ensure that certificates are correctly displayed. We are currently investigating archives that may display a blank page and are working on fixing them. No certificate data was lost. We appreciate your patience during this event.
  • Time: Sept. 23, 2022, 5:07 p.m.
    Status: Investigating
    Update: A fix has been coded for viewing Certificates immediately after they are claimed. It is being deployed shortly and should be fixed within the hour.
  • Time: Sept. 23, 2022, 4:33 p.m.
    Status: Investigating
    Update: We've identified the root cause and are working on a correction. Claim archives (generated roughly 15 mins after a claim request is made) will now display correctly. We will fix the archives that were stored with blank Certificates. Those started at 8:45a CT and ended at 11:20a CT. The Certificate will still display blank until the archive is created. This is a temporary view and no data has been lost. We will have this fixed today.
  • Time: Sept. 23, 2022, 4:06 p.m.
    Status: Investigating
    Update: After investigation we've determined that no data has been lost. We are continuing to investigate the cause of the issue.
  • Time: Sept. 23, 2022, 3:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where unclaimed and newly claimed TrustedForm certificates are displaying an empty page when viewed.

Updates:

  • Time: Sept. 22, 2022, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2022, 4:29 p.m.
    Status: Investigating
    Update: The 3rd party we use which was experiencing intermittent errors early this morning has resolved their issues, and our processes have returned to a nominal state. Thank you for your patience, The LeadConduit Team
  • Time: Sept. 22, 2022, 4:27 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 22, 2022, 3:27 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent errors with one of our 3rd party services. Because of this, customers may experience minor delays while processing leads, or see discrepancies in our graphs and reports. We are monitoring the situation closely to ensure services remain available and no data is lost. We will continue to provide updates as the situation changes or new information is available. Thank you, The LeadConduit Team

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Frequently Asked Questions - ActiveProspect

Is there a ActiveProspect outage?
The current status of ActiveProspect is: Systems Active
Where can I find the official status page of ActiveProspect?
The official status page for ActiveProspect is here
How can I get notified if ActiveProspect is down or experiencing an outage?
To get notified of any status changes to ActiveProspect, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ActiveProspect every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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