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Is there an ActiveProspect outage?

ActiveProspect status: Systems Active

Last checked: 5 minutes ago

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ActiveProspect outages and incidents

Outage and incident data over the last 30 days for ActiveProspect.

There have been 0 outages or incidents for ActiveProspect in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ActiveProspect

Outlogger tracks the status of these components for Xero:

ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active
Component Status
ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active

Latest ActiveProspect outages and incidents.

View the latest incidents for ActiveProspect and check for official updates:

Updates:

  • Time: Sept. 22, 2022, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2022, 4:29 p.m.
    Status: Investigating
    Update: The 3rd party we use which was experiencing intermittent errors early this morning has resolved their issues, and our processes have returned to a nominal state. Thank you for your patience, The LeadConduit Team
  • Time: Sept. 22, 2022, 4:27 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 22, 2022, 3:27 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent errors with one of our 3rd party services. Because of this, customers may experience minor delays while processing leads, or see discrepancies in our graphs and reports. We are monitoring the situation closely to ensure services remain available and no data is lost. We will continue to provide updates as the situation changes or new information is available. Thank you, The LeadConduit Team

Updates:

  • Time: Aug. 25, 2022, 4:39 p.m.
    Status: Resolved
    Update: As of 10:50 am central time, TrustedForm claims have returned to normal and TrustedForm is functioning. The elevated errors impacted a small number of TrustedForm Consent requests. TrustedForm certificate creation was not impacted and TrustedForm requests that received 'Certificate is not claimable' in error should now successfully return a TrustedForm response. Thank you for your patience.
  • Time: Aug. 25, 2022, 4:39 p.m.
    Status: Resolved
    Update: As of 10:50 am central time, TrustedForm claims have returned to normal and TrustedForm is functioning. The elevated errors impacted a small number of TrustedForm Consent requests. TrustedForm certificate creation was not impacted and TrustedForm requests that received 'Certificate is not claimable' in error should now successfully return a TrustedForm response. Thank you for your patience.
  • Time: Aug. 25, 2022, 3:34 p.m.
    Status: Identified
    Update: The cause of elevated errors has be identified and a fix is currently being deployed. We appreciate your patience as we work to resolve the problem.
  • Time: Aug. 25, 2022, 3:34 p.m.
    Status: Identified
    Update: The cause of elevated errors has be identified and a fix is currently being deployed. We appreciate your patience as we work to resolve the problem.
  • Time: Aug. 25, 2022, 3:27 p.m.
    Status: Investigating
    Update: We are currently investigating an elevated rate of 'Certificate is not claimable' errors for TrustedFrom claim requests.
  • Time: Aug. 25, 2022, 3:27 p.m.
    Status: Investigating
    Update: We are currently investigating an elevated rate of 'Certificate is not claimable' errors for TrustedFrom claim requests.

Updates:

  • Time: Aug. 18, 2022, 5 a.m.
    Status: Resolved
    Update: We have identified that the majority of issues occurred between 7:23pm CST and 10:12pm CST. We have worked through our queue of additional requests, and will continue to monitor overnight as we work to ensure TrustedForm is functioning as expected. Thank you for your patience!
  • Time: Aug. 18, 2022, 4:39 a.m.
    Status: Monitoring
    Update: We received a large influx of requests that required us to manually scale larger than our typical auto-scaling upper-limits. We are currently working through this queue of requests with an abundance of resources to ensure optimal performance.
  • Time: Aug. 18, 2022, 4:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that may result in increased errors on TrustedForm.

Updates:

  • Time: Aug. 18, 2022, 5 a.m.
    Status: Resolved
    Update: We have identified that the majority of issues occurred between 7:23pm CST and 10:12pm CST. We have worked through our queue of additional requests, and will continue to monitor overnight as we work to ensure TrustedForm is functioning as expected. Thank you for your patience!
  • Time: Aug. 18, 2022, 4:39 a.m.
    Status: Monitoring
    Update: We received a large influx of requests that required us to manually scale larger than our typical auto-scaling upper-limits. We are currently working through this queue of requests with an abundance of resources to ensure optimal performance.
  • Time: Aug. 18, 2022, 4:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that may result in increased errors on TrustedForm.

Updates:

  • Time: Aug. 16, 2022, 4:05 p.m.
    Status: Resolved
    Update: Batch deliveries are working normally again. Deliveries that were scheduled between 5:00pm (CT) yesterday and 10:45am (CT) today will have run immediately, and will include leads received in the meantime.
  • Time: Aug. 16, 2022, 4:05 p.m.
    Status: Resolved
    Update: Batch deliveries are working normally again. Deliveries that were scheduled between 5:00pm (CT) yesterday and 10:45am (CT) today will have run immediately, and will include leads received in the meantime.
  • Time: Aug. 16, 2022, 3:47 p.m.
    Status: Monitoring
    Update: The root cause, an issue with our hosting provider, has been fixed and batch deliveries are resuming normal operations.
  • Time: Aug. 16, 2022, 3:47 p.m.
    Status: Monitoring
    Update: The root cause, an issue with our hosting provider, has been fixed and batch deliveries are resuming normal operations.
  • Time: Aug. 16, 2022, 2:32 p.m.
    Status: Investigating
    Update: After an infrastructure upgrade yesterday at approximately 5:00pm (CT), some batch deliveries were not created or delivered correctly. We're investigating the issue and will keep you updated here.
  • Time: Aug. 16, 2022, 2:32 p.m.
    Status: Investigating
    Update: After an infrastructure upgrade yesterday at approximately 5:00pm (CT), some batch deliveries were not created or delivered correctly. We're investigating the issue and will keep you updated here.

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Frequently Asked Questions - ActiveProspect

Is there a ActiveProspect outage?
The current status of ActiveProspect is: Systems Active
Where can I find the official status page of ActiveProspect?
The official status page for ActiveProspect is here
How can I get notified if ActiveProspect is down or experiencing an outage?
To get notified of any status changes to ActiveProspect, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ActiveProspect every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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