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Is there an Addigy outage?

Addigy status: Systems Active

Last checked: 6 minutes ago

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Addigy outages and incidents

Outage and incident data over the last 30 days for Addigy.

There have been 0 outages or incidents for Addigy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Addigy

Outlogger tracks the status of these components for Xero:

Addigy Auditor Service Active
Addigy Cloud Interface Active
Addigy File Manager Service Active
Addigy Identity Service Active
Addigy LiveDesktop Service Active
Addigy LiveTerminal Service Active
Addigy MDM Service Active
Addigy Real-Time Messaging Service Active
Addigy Self Service Application Active
Component Status
Addigy Auditor Service Active
Addigy Cloud Interface Active
Addigy File Manager Service Active
Addigy Identity Service Active
Addigy LiveDesktop Service Active
Addigy LiveTerminal Service Active
Addigy MDM Service Active
Addigy Real-Time Messaging Service Active
Addigy Self Service Application Active

Latest Addigy outages and incidents.

View the latest incidents for Addigy and check for official updates:

Updates:

  • Time: Oct. 15, 2024, 7:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2024, 4:18 p.m.
    Status: Monitoring
    Update: Increased latency appeared to be isolated to Miami, Florida Data Centers with one of of our upstream providers. We are continuing to monitor the performance and tracking the following incident: https://www.cloudflarestatus.com/incidents/dl9d78hny5g2
  • Time: Oct. 15, 2024, 4:07 p.m.
    Status: Investigating
    Update: We are currently investigating increased latency with the Addigy Cloud Interface.

Updates:

  • Time: Oct. 4, 2024, 9:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2024, 6:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented to reduce the elevated latency on Addigy Cloud Interface. The interface is currently operational and we are currently monitoring and reviewing further.
  • Time: Oct. 4, 2024, 6:13 p.m.
    Status: Investigating
    Update: We are actively investigating elevated latency on Addigy Cloud Interface, certain components may be slow to load. We will continue to post updates here as our investigation progresses.
  • Time: Oct. 4, 2024, 5:10 p.m.
    Status: Investigating
    Update: We are currently investigating elevated latency on Addigy Cloud Interface, certain components may be slow to load.

Updates:

  • Time: Sept. 26, 2024, 6:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 26, 2024, 5:07 p.m.
    Status: Identified
    Update: We have identified the issue with our upstream infrastructure provider Amazon Web Services. The interface is currently operational.
  • Time: Sept. 26, 2024, 4:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, however access to the interface and functions should be available.
  • Time: Sept. 26, 2024, 3:38 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Addigy Cloud Interface being unavailable.

Updates:

  • Time: Sept. 4, 2024, 1:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2024, 1:35 p.m.
    Status: Monitoring
    Update: Auth0 has implemented a fix and all services should be operating as expected, we are monitoring to confirm resolution.
  • Time: Sept. 4, 2024, 1:08 p.m.
    Status: Identified
    Update: Our upstream provider, Auth0, is currently experiencing an issue which is affecting the ability to Login to Addigy. See https://status.auth0.com/incidents/3pkj2n46jhy8 for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

Updates:

  • Time: July 22, 2024, 9:06 p.m.
    Status: Resolved
    Update: A fix has been implemented, and the incident has been resolved.
  • Time: July 19, 2024, 10:44 p.m.
    Status: Monitoring
    Update: We are seeing certain organizations intermittently fail to perform Automated Device Enrollment scans for new devices. We have notified Apple, and are monitoring Apple's Status Page, and waiting for additional data to confirm root cause. If you are impacted, please contact [email protected] for a workaround.
  • Time: July 19, 2024, 7:11 p.m.
    Status: Investigating
    Update: We are currently investigating elevated errors with Automated Device Enrollment and receiving a timeout from https://mdmenrollment.apple.com. We will provide further updates as they become available.

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Frequently Asked Questions - Addigy

Is there a Addigy outage?
The current status of Addigy is: Systems Active
Where can I find the official status page of Addigy?
The official status page for Addigy is here
How can I get notified if Addigy is down or experiencing an outage?
To get notified of any status changes to Addigy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Addigy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Addigy do?
Addigy offers Apple device management, remote monitoring, and Apple business manager solutions for IT teams in any setting, with a focus on true-cloud technology.

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