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Is there an Aderant outage?

Aderant status: Systems Active

Last checked: 4 minutes ago

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Aderant outages and incidents

Outage and incident data over the last 30 days for Aderant.

There have been 0 outages or incidents for Aderant in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aderant

Outlogger tracks the status of these components for Xero:

BillBlast APA Active
BillBlast CAN Active
BillBlast UK Active
BillBlast US Active
Cloud AR US Active
Conflicts APA Active
Conflicts CAN Active
Conflicts UK Active
Conflicts US Active
Deadlines Active
iTimekeep APA Active
iTimekeep CAN Active
iTimekeep EU Active
iTimekeep UK Active
iTimekeep US Active
OCG Live EU Active
OCG Live UK Active
OCG Live US Active
Onyx APA Active
Onyx CAN Active
Onyx UK Active
Onyx US Active
Passive Time Assistant – APA Active
Passive Time Assistant – US Active
Thrive APA Active
Thrive CAN Active
Thrive EU Active
Thrive UK Active
Thrive US Active
Component Status
Active
BillBlast APA Active
BillBlast CAN Active
BillBlast UK Active
BillBlast US Active
Active
Cloud AR US Active
Active
Conflicts APA Active
Conflicts CAN Active
Conflicts UK Active
Conflicts US Active
Active
Deadlines Active
Active
iTimekeep APA Active
iTimekeep CAN Active
iTimekeep EU Active
iTimekeep UK Active
iTimekeep US Active
Active
OCG Live EU Active
OCG Live UK Active
OCG Live US Active
Active
Onyx APA Active
Onyx CAN Active
Onyx UK Active
Onyx US Active
Active
Passive Time Assistant – APA Active
Passive Time Assistant – US Active
Active
Thrive APA Active
Thrive CAN Active
Thrive EU Active
Thrive UK Active
Thrive US Active

Latest Aderant outages and incidents.

View the latest incidents for Aderant and check for official updates:

Updates:

  • Time: July 30, 2024, 2:29 p.m.
    Status: Resolved
    Update: An issue has been confirmed as a global outage of the Microsoft network which now appears to be resolved. We are awaiting more information from Microsoft on the issue, but from 13:01 UTC all services appear to be available from all regions without issue.
  • Time: July 30, 2024, 1:08 p.m.
    Status: Monitoring
    Update: We are investigating the issue still, which appears to only be effecting limited sources.
  • Time: July 30, 2024, 1:08 p.m.
    Status: Investigating
    Update: Aderant is currently aware of an issue impacting Microsoft Azure services. We have received reports of network difficulties affecting access to certain Microsoft services. Note that BillBlast services are operating normally, the issue is intermittent, and is not affecting all users. Aderant’s team is actively monitoring the situation and investigating the issue as reported by Microsoft.

Updates:

  • Time: July 31, 2024, 1:18 p.m.
    Status: Resolved
    Update: the Microsoft network issue has been resolved.
  • Time: July 30, 2024, 2:12 p.m.
    Status: Monitoring
    Update: We continue to investigate and monitor an issue impacting a subset of Azure services. More details will be provided as they become available. Note: iTimekeep services are operating normally, and the issue is intermittent and does not affect all users.
  • Time: July 30, 2024, 1:05 p.m.
    Status: Monitoring
    Update: Aderant is currently aware of an issue impacting Microsoft Azure services. We have received reports of network difficulties affecting access to certain Microsoft services. Note that iTimekeep services are operating normally, and the issue is intermittent, not affecting all users. Aderant’s team is actively monitoring the situation and investigating the issue as reported by Microsoft.

Updates:

  • Time: June 11, 2024, 2:37 a.m.
    Status: Resolved
    Update: The Aderant team has identified and resolved an issue with system scaling configuration. This issue has been resolved.
  • Time: June 10, 2024, 9:50 p.m.
    Status: Investigating
    Update: The Aderant team is currently investigating degraded performance in the US region for Onyx. Services are intermittently available. We will continue to post updates as more information becomes available. We apologize for the inconvenience.

Updates:

  • Time: April 30, 2024, 12:29 p.m.
    Status: Resolved
    Update: This incident has been resolved - the fix has been deployed to the Apple store for iOS devices. iOS users should manually install the latest app version if they do not have automatic downloads enabled.
  • Time: April 29, 2024, 8:16 p.m.
    Status: Identified
    Update: We are waiting for Apple review of the fix for iOS devices.
  • Time: April 29, 2024, 5:43 p.m.
    Status: Identified
    Update: We are waiting for Apple review of the fix for iOS devices.
  • Time: April 29, 2024, 4:26 p.m.
    Status: Identified
    Update: A fix has been deployed to the Google Play stores for Android devices. Android users should manually install the latest Android app version if they do not have automatic downloads enabled. We are waiting for Apple review of the fix for iOS devices.
  • Time: April 29, 2024, 2:52 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 29, 2024, 2 p.m.
    Status: Identified
    Update: We are aware of an issue where users cannot log into the iTimekeep mobile application. We have identified the problem and are working to resolve it. The desktop experience (webapp) remains fully functional and accessible.

Updates:

  • Time: April 4, 2024, 2:57 p.m.
    Status: Resolved
    Update: This incident has been resolved. The Billblast platform is accessible.
  • Time: April 4, 2024, 2 a.m.
    Status: Monitoring
    Update: Connectivity appears to be restored to all underlying DB resources affected by the Azure outage. We are continuing to monitor the systems for any service degradation.
  • Time: April 4, 2024, 1:53 a.m.
    Status: Identified
    Update: The issue has been attributed to widespread SQL DB outages in the US East region of Azure affecting all Azure customers. Connectivity is intermittent. We are actively looking into the situation.
  • Time: April 4, 2024, 1:28 a.m.
    Status: Investigating
    Update: The Aderant team is currently investigating outages in all regions for BillBlast that appear to be related to underlying Microsoft infrastructure outages. We will continue to post updates as more information becomes available. We apologize for the inconvenience.

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Frequently Asked Questions - Aderant

Is there a Aderant outage?
The current status of Aderant is: Systems Active
Where can I find the official status page of Aderant?
The official status page for Aderant is here
How can I get notified if Aderant is down or experiencing an outage?
To get notified of any status changes to Aderant, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aderant every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here