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Is there an Aderant outage?

Aderant status: Systems Active

Last checked: 4 minutes ago

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Aderant outages and incidents

Outage and incident data over the last 30 days for Aderant.

There have been 0 outages or incidents for Aderant in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aderant

Outlogger tracks the status of these components for Xero:

BillBlast APA Active
BillBlast CAN Active
BillBlast UK Active
BillBlast US Active
Cloud AR US Active
Conflicts APA Active
Conflicts CAN Active
Conflicts UK Active
Conflicts US Active
Deadlines Active
iTimekeep APA Active
iTimekeep CAN Active
iTimekeep EU Active
iTimekeep UK Active
iTimekeep US Active
OCG Live EU Active
OCG Live UK Active
OCG Live US Active
Onyx APA Active
Onyx CAN Active
Onyx UK Active
Onyx US Active
Passive Time Assistant – APA Active
Passive Time Assistant – US Active
Thrive APA Active
Thrive CAN Active
Thrive EU Active
Thrive UK Active
Thrive US Active
Component Status
Active
BillBlast APA Active
BillBlast CAN Active
BillBlast UK Active
BillBlast US Active
Active
Cloud AR US Active
Active
Conflicts APA Active
Conflicts CAN Active
Conflicts UK Active
Conflicts US Active
Active
Deadlines Active
Active
iTimekeep APA Active
iTimekeep CAN Active
iTimekeep EU Active
iTimekeep UK Active
iTimekeep US Active
Active
OCG Live EU Active
OCG Live UK Active
OCG Live US Active
Active
Onyx APA Active
Onyx CAN Active
Onyx UK Active
Onyx US Active
Active
Passive Time Assistant – APA Active
Passive Time Assistant – US Active
Active
Thrive APA Active
Thrive CAN Active
Thrive EU Active
Thrive UK Active
Thrive US Active

Latest Aderant outages and incidents.

View the latest incidents for Aderant and check for official updates:

Updates:

  • Time: Oct. 2, 2023, 8:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 2, 2023, 5:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 2, 2023, 3:39 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for further issues.
  • Time: Oct. 2, 2023, 2:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results
  • Time: Oct. 2, 2023, 2:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 2, 2023, 1:38 p.m.
    Status: Investigating
    Update: We are currently investigating a potential performance issue.

Updates:

  • Time: Sept. 7, 2023, 8:44 p.m.
    Status: Resolved
    Update: The Aderant team has worked with Microsoft to implement a workaround to restore service to the Conflicts APA region. We are continuing to work with Microsoft for a full resolution. Please reach out through normal support channels if you continue to experience issues.
  • Time: Sept. 6, 2023, 9:08 p.m.
    Status: Monitoring
    Update: The Aderant team has worked with Microsoft to implement a workaround to restore service to the Conflicts APA region. We are continuing to work with Microsoft for a full resolution. Please reach out through normal support channels if you continue to experience issues.
  • Time: Sept. 6, 2023, 8:50 p.m.
    Status: Identified
    Update: The Aderant team has identified an issue applying a change to our authorization policy within Microsoft Azure. The issue is stemming from an underlying error in the Microsoft Azure platform. We are currently engaged with Microsoft support to resolve this issue as soon as possible. We will continue to post status updates as they become available.
  • Time: Sept. 6, 2023, 8:07 p.m.
    Status: Investigating
    Update: Our apologies, Aderant Conflicts in the APA region is currently experiencing an outage. We are working diligently to resolve this as quickly as possible. Updates will be provided as they become available.

Updates:

  • Time: Aug. 30, 2023, 1:02 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Aug. 30, 2023, 12:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Users attempting to access the iTimekeep Portal should clear their caches prior to attempting to log in.
  • Time: Aug. 30, 2023, 12:26 p.m.
    Status: Investigating
    Update: Our apologies; the iTimekeep [Administrative] Portal is currently experiencing technical issues. The iTimekeep desktop is fully functional. We are working diligently to resolve this as quickly as possible.

Updates:

  • Time: Aug. 24, 2023, 9:34 p.m.
    Status: Resolved
    Update: This incident has been resolved and iTimekeep Connectivity has been restored. This incident was a result of an outage being experienced by our 3rd party, real-time performance monitoring service provider (Raygun).
  • Time: Aug. 24, 2023, 8:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 24, 2023, 8:39 p.m.
    Status: Investigating
    Update: We have identified an issue with a third party integration that was causing connectivity issues in the iTimekeep application. While the connectivity issues have been resolved, we will continue to monitor the situation for any possible degradation of service.
  • Time: Aug. 24, 2023, 7:33 p.m.
    Status: Investigating
    Update: Our apologies, iTimekeep is currently experiencing some connectivity issues. We are working diligently to resolve this as quickly as possible. Updates will be provided as they become available.

Updates:

  • Time: Aug. 3, 2023, 6:50 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Aug. 3, 2023, 4:56 p.m.
    Status: Identified
    Update: The fix has been applied and Aderant is in the process of reindexing each tenant's searchable data. There will be an additional notification once that is complete.
  • Time: Aug. 3, 2023, 4:27 p.m.
    Status: Identified
    Update: We are currently aware of an issue where new searches cannot be performed. We have identified the problem and are actively working on a fix for this issue. An update will be provided once the issue is resolved.

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Frequently Asked Questions - Aderant

Is there a Aderant outage?
The current status of Aderant is: Systems Active
Where can I find the official status page of Aderant?
The official status page for Aderant is here
How can I get notified if Aderant is down or experiencing an outage?
To get notified of any status changes to Aderant, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aderant every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here