airSlate outages and incidents
Outage and incident data over the last 30 days for airSlate.
There have been 1 outages or incidents for airSlate in the last 30 days.
Severity Breakdown:
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| Component | Status |
|---|---|
| API | Active |
| Mobile | Active |
| Web | Active |
Latest airSlate outages and incidents.
View the latest incidents for airSlate and check for official updates:
Embedded links lead to login page instead of signing session in Safari browser
Description: The issue has now been resolved. As a temporary solution, you will see a link to follow to complete the document. The team will diligently work to deliver a permanent solution very soon. Thank you for your patience!
Status: Resolved
Impact: Minor | Started At: Oct. 13, 2022, 3:42 p.m.
Updates:
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Time: Oct. 13, 2022, 7:03 p.m.Status: ResolvedUpdate: The issue has now been resolved. As a temporary solution, you will see a link to follow to complete the document. The team will diligently work to deliver a permanent solution very soon. Thank you for your patience!
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Time: Oct. 13, 2022, 5:04 p.m.Status: IdentifiedUpdate: The issue has been identified. Our team is already preparing the solution.
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Time: Oct. 13, 2022, 3:42 p.m.Status: InvestigatingUpdate: We are currently having issues with embedded links to the flows. You may be redirected to log-in page instead of the editor. This is relevant for the Safari browser only. Our team is already investigating the issue, please use any other browser for now. Thank you for understanding.
PDF documents may not open properly
Description: The issue has been resolved. All documents should load as expected.
Status: Resolved
Impact: Major | Started At: Sept. 20, 2022, 10:54 p.m.
Updates:
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Time: Sept. 20, 2022, 11:17 p.m.Status: ResolvedUpdate: The issue has been resolved. All documents should load as expected.
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Time: Sept. 20, 2022, 10:54 p.m.Status: InvestigatingUpdate: There can be issues with editing, adding, and filling PDF and docx documents. Export and prefill may fail as well. You may receive an endless loading screen. Our team is already investigating this.
Flows can't be created
Description: The incident has been fully resolved, all systems are operating normally.
Status: Resolved
Impact: Minor | Started At: Aug. 11, 2022, 1:50 p.m.
Updates:
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Time: Aug. 11, 2022, 2:23 p.m.Status: ResolvedUpdate: The incident has been fully resolved, all systems are operating normally.
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Time: Aug. 11, 2022, 2:08 p.m.Status: MonitoringUpdate: The issue has been resolved. We continue to monitor the situation.
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Time: Aug. 11, 2022, 1:50 p.m.Status: InvestigatingUpdate: There are currently issues with creating flows. You may face "Oops, something went wrong error". Our team is already investigating the issue. Thank you for your patience.
airSlate is not available
Description: The incident has been resolved.
Status: Resolved
Impact: Major | Started At: Aug. 3, 2022, 10:17 a.m.
Updates:
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Time: Aug. 3, 2022, 1:23 p.m.Status: ResolvedUpdate: The incident has been resolved.
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Time: Aug. 3, 2022, 10:30 a.m.Status: MonitoringUpdate: The issue has been identified and fix is applied. Flows should be run and edited without no issues. we continue to monitor the situation.
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Time: Aug. 3, 2022, 10:17 a.m.Status: InvestigatingUpdate: There are issues with creating new flows, slates and revisions. You may also receive errors while editing existing flows. Our team is already investigating the issue. We are sorry for inconveniences.
Revisions are not created or finalised
Description: The incident has been fully resolved.
Status: Resolved
Impact: Major | Started At: July 11, 2022, 2:17 p.m.
Updates:
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Time: July 11, 2022, 2:33 p.m.Status: ResolvedUpdate: The incident has been fully resolved.
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Time: July 11, 2022, 2:25 p.m.Status: MonitoringUpdate: The issue has been resolved. All revisions should be completed successfully now. We continue to monitor the situation.
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Time: July 11, 2022, 2:17 p.m.Status: InvestigatingUpdate: Unfortunately, there may be issues with revisions in your flows. You may see Post-fill bots spinning for longer than usual. Our team is already investigating the issue.
