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Is there an Aivo outage?

Aivo status: Systems Active

Last checked: 9 minutes ago

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Aivo outages and incidents

Outage and incident data over the last 30 days for Aivo.

There have been 0 outages or incidents for Aivo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aivo

Outlogger tracks the status of these components for Xero:

Analytics (Platform & API) Active
Bot's Messaging Service API Active
Chat Window Active
Email API Active
Login Active
Facebook Active
Instagram Active
Whatsapp Active
Engage API Active
Engage Platform Active
Proactivity API Active
Azure OpenAI Active
OpenAI Active
Help API Active
Help Interface Active
Aivo Studio Active
Client Integrations API Active
Live Analytics Active
Live API Active
Live Platform Active
Voice Contact Point Active
Voice SBC Active
Voice Server Active
Component Status
Active
Analytics (Platform & API) Active
Bot's Messaging Service API Active
Chat Window Active
Email API Active
Login Active
Active
Facebook Active
Instagram Active
Whatsapp Active
Active
Engage API Active
Engage Platform Active
Proactivity API Active
Active
Azure OpenAI Active
OpenAI Active
Active
Help API Active
Help Interface Active
Active
Aivo Studio Active
Client Integrations API Active
Active
Live Analytics Active
Live API Active
Live Platform Active
Active
Voice Contact Point Active
Voice SBC Active
Voice Server Active

Latest Aivo outages and incidents.

View the latest incidents for Aivo and check for official updates:

Updates:

  • Time: July 19, 2023, 10:05 p.m.
    Status: Resolved
    Update: The fix for receiving incoming messages and message delivery on WhatsApp has been deployed and this issue is now mitigated by Meta. For more information regarding this incident please visit Meta Status: https://metastatus.com/whatsapp-business-api
  • Time: July 19, 2023, 8:45 p.m.
    Status: Investigating
    Update: This major disruption is impacting receiving incoming messages and message delivery on Whatsapp. For more information regarding this incident please visit Meta Status: https://metastatus.com/whatsapp-business-api
  • Time: July 19, 2023, 8:31 p.m.
    Status: Investigating
    Update: We'll provide an update as soon as Meta give information about it.
  • Time: July 19, 2023, 8:28 p.m.
    Status: Investigating
    Update: We are currently experiencing a Whatsapp global service outage.

Updates:

  • Time: July 19, 2023, 10:05 p.m.
    Status: Resolved
    Update: The fix for receiving incoming messages and message delivery on WhatsApp has been deployed and this issue is now mitigated by Meta. For more information regarding this incident please visit Meta Status: https://metastatus.com/whatsapp-business-api
  • Time: July 19, 2023, 8:45 p.m.
    Status: Investigating
    Update: This major disruption is impacting receiving incoming messages and message delivery on Whatsapp. For more information regarding this incident please visit Meta Status: https://metastatus.com/whatsapp-business-api
  • Time: July 19, 2023, 8:31 p.m.
    Status: Investigating
    Update: We'll provide an update as soon as Meta give information about it.
  • Time: July 19, 2023, 8:28 p.m.
    Status: Investigating
    Update: We are currently experiencing a Whatsapp global service outage.

Updates:

  • Time: July 19, 2023, 1:26 p.m.
    Status: Resolved
    Update: This incident has been resolved. For more information please visit the link: https://metastatus.com/whatsapp-business-api.
  • Time: July 19, 2023, 1:26 p.m.
    Status: Resolved
    Update: This incident has been resolved. For more information please visit the link: https://metastatus.com/whatsapp-business-api.
  • Time: July 18, 2023, 5:23 p.m.
    Status: Investigating
    Update: Whatsapp Cloud API is currently experiencing some disruption impacting receiving incoming messages. This issue started at July 18th 2023, at 15:04 UTC. Meta is now investigating the issue. For more information please clic the following link: https://metastatus.com/whatsapp-business-api
  • Time: July 18, 2023, 5:23 p.m.
    Status: Investigating
    Update: Whatsapp Cloud API is currently experiencing some disruption impacting receiving incoming messages. This issue started at July 18th 2023, at 15:04 UTC. Meta is now investigating the issue. For more information please clic the following link: https://metastatus.com/whatsapp-business-api

Updates:

  • Time: July 9, 2023, 5:27 p.m.
    Status: Resolved
    Update: The incident has been resolved. Sending messages on the Whatsapp channel has been reestablished and is working normally.
  • Time: July 9, 2023, 5:11 p.m.
    Status: Monitoring
    Update: The technical team is applying a hotfix to restore the Whatsapp channel message-sending operation. We are still investigating the root cause of the problem in order to share more information.
  • Time: July 9, 2023, 4:19 p.m.
    Status: Investigating
    Update: There are problems sending messages on WhatsApp channel. We are currently investigating the issue. We will share more information soon.

Updates:

  • Time: July 9, 2023, 5:27 p.m.
    Status: Resolved
    Update: The incident has been resolved. Sending messages on the Whatsapp channel has been reestablished and is working normally.
  • Time: July 9, 2023, 5:11 p.m.
    Status: Monitoring
    Update: The technical team is applying a hotfix to restore the Whatsapp channel message-sending operation. We are still investigating the root cause of the problem in order to share more information.
  • Time: July 9, 2023, 4:19 p.m.
    Status: Investigating
    Update: There are problems sending messages on WhatsApp channel. We are currently investigating the issue. We will share more information soon.

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Frequently Asked Questions - Aivo

Is there a Aivo outage?
The current status of Aivo is: Systems Active
Where can I find the official status page of Aivo?
The official status page for Aivo is here
How can I get notified if Aivo is down or experiencing an outage?
To get notified of any status changes to Aivo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aivo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aivo do?
Aivo Conversational AI offers omnichannel tools and live agent solutions to automate customer experiences.

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