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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 4 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 8 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: Nov. 21, 2024, 7:17 a.m.
    Status: Monitoring
    Update: We encountered an issue with Edge delivery related to connectivity issues. We have implemented a fix for this issue as of 02:27 UTC on 21 November 2024. Based on current observations, the service is resuming normal operations. Customers and partners can view additional details about the incident by logging into https://community.akamai.com/customers/s/feed/0D54R0000B1dEsSSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. We will continue to monitor to ensure that the impact has been fully mitigated.

Updates:

  • Time: Nov. 21, 2024, 9:07 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. We will provide the next update as we make progress.
  • Time: Nov. 20, 2024, 11:25 a.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Nov. 20, 2024, 10:16 a.m.
    Status: Identified
    Update: We have identified an issue with Reporting related to delayed data for the "Traffic by Hostname" report on the Akamai Control Center. We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Nov. 14, 2024, 8:06 p.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA.](https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA.)
  • Time: Nov. 14, 2024, 4:24 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 15:35 UTC on November 14, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Nov. 14, 2024, 1:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Additionally, we are also investigating an issue with Clouldlets UI. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.
  • Time: Nov. 14, 2024, 10:16 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.
  • Time: Nov. 14, 2024, 8:24 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.
  • Time: Nov. 14, 2024, 7:48 a.m.
    Status: Investigating
    Update: We are investigating an issue with Clouldets Application Load Balancing (ALB) related to activations. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Nov. 7, 2024, 11:05 p.m.
    Status: Resolved
    Update: We have identified an issue with NetStorage in our Mumbai data center, where users may have experienced connection timeouts and errors with the service. The issue appears to have started around 18:10 UTC on November 7, 2024. We have mitigated the issue as of 22:10 UTC on November 7, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Azxa8tSQA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: Nov. 4, 2024, 9:41 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 08:45 UTC on 4 November 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Nov. 4, 2024, 9:16 a.m.
    Status: Monitoring
    Update: Our third-party service provider has implemented a fix for this issue as of 08:45 UTC on November 4, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Nov. 4, 2024, 6:19 a.m.
    Status: Investigating
    Update: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM. We will provide the next update as we make progress.
  • Time: Nov. 4, 2024, 5:58 a.m.
    Status: Investigating
    Update: We are investigating an issue with telephony services related to availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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