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Is there an AnyRoad outage?

AnyRoad status: Systems Active

Last checked: 9 minutes ago

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AnyRoad outages and incidents

Outage and incident data over the last 30 days for AnyRoad.

There have been 0 outages or incidents for AnyRoad in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AnyRoad

Outlogger tracks the status of these components for Xero:

AnyRoad Application Availability Active
AnyRoad Dashboard Active
AnyRoad Front Desk Active
Customer & Brand Live Support Active
Email Sending Active
Guest Checkout Active
Insights & Reports Active
Platform and Infrastructure Availability Active
Resource Portal Active
Payment processing Active
SMS, Europe Active
SMS, Latin America Active
SMS Long Code, North America Active
SMS Short Code, North America Active
Component Status
AnyRoad Application Availability Active
AnyRoad Dashboard Active
AnyRoad Front Desk Active
Customer & Brand Live Support Active
Email Sending Active
Guest Checkout Active
Insights & Reports Active
Platform and Infrastructure Availability Active
Resource Portal Active
Active
Payment processing Active
Active
SMS, Europe Active
SMS, Latin America Active
SMS Long Code, North America Active
SMS Short Code, North America Active

Latest AnyRoad outages and incidents.

View the latest incidents for AnyRoad and check for official updates:

Updates:

  • Time: Jan. 26, 2022, 7:49 p.m.
    Status: Resolved
    Update: The performance issues impacting AnyRoad plugins has been resolved. We apologize for any inconvenience caused by this incident.
  • Time: Jan. 26, 2022, 6:30 p.m.
    Status: Monitoring
    Update: We are continuing to monitor some performance issues and will update once we have more information.
  • Time: Jan. 26, 2022, 5:39 p.m.
    Status: Monitoring
    Update: The issue has been identified, a fix has been deployed and we are monitoring the situation
  • Time: Jan. 26, 2022, 5:21 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 26, 2022, 5:20 p.m.
    Status: Investigating
    Update: We are noticing some performance issues with the app and we are investigating

Updates:

  • Time: Dec. 24, 2021, 2:58 p.m.
    Status: Resolved
    Update: We recently resolved a user challenge that prevented users from downloading reports due to an underlying AWS outage. If you continue to experience challenges with this, please contact us at [email protected]
  • Time: Dec. 23, 2021, 6:23 p.m.
    Status: Monitoring
    Update: We have resolved the issues that were impacting the Reports & Insights tab, specifically the ability to download recent reports. These issues were caused by an underlying AWS outage. We will continue to monitor our systems.
  • Time: Dec. 23, 2021, 1:58 a.m.
    Status: Identified
    Update: While we continue to work with our infrastructure provider to address the intermittent issues, we have deployed a workaround that restores the ability for AnyRoad users to download reports and access insights prior to 11:20PM PST on 12/21/21. We are continuing to resolve the underlying issue and ensure that there is no delay in reports and insights availability. We apologize for any inconvenience this may cause.
  • Time: Dec. 22, 2021, 6:35 p.m.
    Status: Identified
    Update: We have identified an issue with the Reports and Insights tabs of the platform due to intermittent outages with a platform provider. This is currently impeding the ability for AnyRoad users to download reports and access insights.

Updates:

  • Time: July 31, 2021, 3:15 a.m.
    Status: Resolved
    Update: Guest checkout is fully operational and performing as expected.
  • Time: July 30, 2021, 11:56 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 30, 2021, 11:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: July 30, 2021, 11:51 p.m.
    Status: Identified
    Update: The issue has been identified and we are implementing a fix to ensure that all guest checkouts are performant.
  • Time: July 30, 2021, 10:15 p.m.
    Status: Investigating
    Update: We are investigating an issue with Guest Checkout that may be impacting a small number of guests as they try to make a booking online. Additional information: - All guests are able to start a reservation - Some guests experience an issue with reservation and receive an error message. This guest may try to book again and find that the spots are no longer available. - A small minority of guests seem to be impacted - Our technical team is investigating and working quickly to identify and solve the root cause

Updates:

  • Time: July 23, 2021, 6:06 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 23, 2021, 6:04 p.m.
    Status: Investigating
    Update: We are investigating an issue with the AnyRoad Dashboard and iframes (guest checkout). This may currently be impeding the ability for some users and guests from accessing AnyRoad.

Updates:

  • Time: July 11, 2021, 6:33 p.m.
    Status: Resolved
    Update: We recently resolved an issue that was affecting the AnyRoad Dashboard, checkout page, Front Desk, as well as the ability for AnyRoad users, Guests, and Administrators to access the site. If you continue to experience challenges with this, please contact us at [email protected]
  • Time: July 11, 2021, 5:56 p.m.
    Status: Monitoring
    Update: We recently made some updates and services are now restored. We are monitoring this improvement. If you experience any challenges please contact us at [email protected].
  • Time: July 11, 2021, 5:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 11, 2021, 5:50 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 11, 2021, 5:36 p.m.
    Status: Investigating
    Update: We are investigating an issue with AnyRoad Dashboard, checkout page, and front desk. This is currently impeding the ability of AnyRoad users, Guests, and Administrators to access the site.

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Frequently Asked Questions - AnyRoad

Is there a AnyRoad outage?
The current status of AnyRoad is: Systems Active
Where can I find the official status page of AnyRoad?
The official status page for AnyRoad is here
How can I get notified if AnyRoad is down or experiencing an outage?
To get notified of any status changes to AnyRoad, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AnyRoad every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AnyRoad do?
A platform for experiential marketing that helps businesses operate and optimize events, increase brand loyalty, and improve ROI.

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