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Is there an AnyRoad outage?

AnyRoad status: Systems Active

Last checked: 7 minutes ago

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AnyRoad outages and incidents

Outage and incident data over the last 30 days for AnyRoad.

There have been 0 outages or incidents for AnyRoad in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AnyRoad

Outlogger tracks the status of these components for Xero:

AnyRoad Application Availability Active
AnyRoad Dashboard Active
AnyRoad Front Desk Active
Customer & Brand Live Support Active
Email Sending Active
Guest Checkout Active
Insights & Reports Active
Platform and Infrastructure Availability Active
Resource Portal Active
Payment processing Active
SMS, Europe Active
SMS, Latin America Active
SMS Long Code, North America Active
SMS Short Code, North America Active
Component Status
AnyRoad Application Availability Active
AnyRoad Dashboard Active
AnyRoad Front Desk Active
Customer & Brand Live Support Active
Email Sending Active
Guest Checkout Active
Insights & Reports Active
Platform and Infrastructure Availability Active
Resource Portal Active
Active
Payment processing Active
Active
SMS, Europe Active
SMS, Latin America Active
SMS Long Code, North America Active
SMS Short Code, North America Active

Latest AnyRoad outages and incidents.

View the latest incidents for AnyRoad and check for official updates:

Updates:

  • Time: Oct. 8, 2020, 2:12 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2020, 11:25 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 7, 2020, 10:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring results.
  • Time: Oct. 7, 2020, 9:52 p.m.
    Status: Identified
    Update: Our server's issue is now resolved, allowing us to resume work on performance degradation that began this morning.
  • Time: Oct. 7, 2020, 9:20 p.m.
    Status: Identified
    Update: The platform on which AnyRoad runs and operates applications is experiencing issues. This is preventing AnyRoad from pursuing a further resolution for guest checkout and dashboard performance. We have submitted a request to our platform server to solve this as soon as possible, so that we may resume resolving degraded performance in checkout and the AnyRoad dashboard that began earlier today.
  • Time: Oct. 7, 2020, 9:16 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 7, 2020, 6:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results!
  • Time: Oct. 7, 2020, 4:55 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 7, 2020, 4:50 p.m.
    Status: Identified
    Update: We have identified an issue currently preventing use of the Dashboard and Guests from checking out. Our technical team is actively working on a solution. An update regarding resolution time will be posted shortly.

Updates:

  • Time: Sept. 28, 2020, 7:50 p.m.
    Status: Resolved
    Update: We recently resolved the performance challenges that prevented guests from checking out online, partners creating new bookings in the dashboard and on Front Desk. If you continue to experience challenges with this, please contact us at [email protected]
  • Time: Sept. 28, 2020, 7:47 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 28, 2020, 7:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 28, 2020, 6:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 28, 2020, 6:34 p.m.
    Status: Monitoring
    Update: We recently updated the performance of Guest checkout, Bookings Dashboard, and Front Desk. We are monitoring this improvement. If you experience any challenges with the platform, please contact us at [email protected].
  • Time: Sept. 28, 2020, 5:48 p.m.
    Status: Identified
    Update: We have identified performance issues with Guest checkout, Bookings Dashboard, and Front Desk. Our technical team is actively working on a solution.
  • Time: Sept. 28, 2020, 5 p.m.
    Status: Investigating
    Update: We are investigating an issue with the AnyRoad Dashboard and some partner plug-ins. This is currently impeding the ability for some AnyRoad users to add a booking from the dashboard and for guest to complete checkout on the partner's webpage.

Updates:

  • Time: Aug. 13, 2020, 7:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2020, 4:07 p.m.
    Status: Identified
    Update: An issue has been identified with the Magtek credit/debit card swipers that are used for in-person payments. Payments can still be processed by manually entering the credit/debit card details on the Front Desk iPad or AnyRoad Dashboard. All online payments are fully functional in Guest Checkout. All payments processed through the Verifone terminal are fully functional.

Updates:

  • Time: Aug. 3, 2020, 5:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 3, 2020, 4:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is underway!
  • Time: Aug. 3, 2020, 4:41 p.m.
    Status: Investigating
    Update: We are currently investigating the cause of minor slow-downs when loading the AnyRoad Dashboards. This is not impacting Guests or the ability to book experiences online as a Guest.

Updates:

  • Time: July 23, 2020, 6:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2020, 6:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 23, 2020, 6:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 23, 2020, 5:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and identify and solve the root cause. Thank you for your patience.
  • Time: July 23, 2020, 5:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - AnyRoad

Is there a AnyRoad outage?
The current status of AnyRoad is: Systems Active
Where can I find the official status page of AnyRoad?
The official status page for AnyRoad is here
How can I get notified if AnyRoad is down or experiencing an outage?
To get notified of any status changes to AnyRoad, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AnyRoad every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AnyRoad do?
A platform for experiential marketing that helps businesses operate and optimize events, increase brand loyalty, and improve ROI.

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