Company Logo

Is there an Zix | AppRiver outage?

Zix | AppRiver status: Systems Active

Last checked: 2 minutes ago

Get notified about any outages, downtime or incidents for Zix | AppRiver and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Zix | AppRiver outages and incidents

Outage and incident data over the last 30 days for Zix | AppRiver.

There have been 4 outages or incidents for Zix | AppRiver in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Zix | AppRiver

Outlogger tracks the status of these components for Xero:

CloudAlly Backup Active
Datacenter Active
DNS Hosting Active
Office 365 Active
Erado Archiving Active
Information Archive / ZCP Active
Legacy Archive / ZixArchive Active
Billing Area Active
Customer Portal Active
Partner Portal Active
ZixCentral Active
Legacy Continuty Active
Secure Cloud Email Continuity Active
EMP/DeliverySlip Active
Erado SecureMail (ESM) Active
Hosted SMB Active
Hosted ZixGateway Active
Secure Cloud Email Encryption (AEE/ZEE) Active
ZixPortal Active
Exchange 2013/2016+ (EXG7) Active
Live Chat Active
Phone System Active
Support Ticketing System Active
Email Threat Protection Active
Zix Protect/Spam Stops Here Active
Component Status
CloudAlly Backup Active
Datacenter Active
DNS Hosting Active
Office 365 Active
Active
Erado Archiving Active
Information Archive / ZCP Active
Legacy Archive / ZixArchive Active
Active
Billing Area Active
Customer Portal Active
Partner Portal Active
ZixCentral Active
Active
Legacy Continuty Active
Secure Cloud Email Continuity Active
Active
EMP/DeliverySlip Active
Erado SecureMail (ESM) Active
Hosted SMB Active
Hosted ZixGateway Active
Secure Cloud Email Encryption (AEE/ZEE) Active
ZixPortal Active
Active
Exchange 2013/2016+ (EXG7) Active
Active
Live Chat Active
Phone System Active
Support Ticketing System Active
Active
Email Threat Protection Active
Zix Protect/Spam Stops Here Active

Latest Zix | AppRiver outages and incidents.

View the latest incidents for Zix | AppRiver and check for official updates:

Updates:

  • Time: Jan. 16, 2024, 5:38 p.m.
    Status: Resolved
    Update: Final status: We've confirmed with reporting users and though monitoring service telemetry that reverting the offending update has successfully remediated impact.
  • Time: Jan. 16, 2024, 4:41 p.m.
    Status: Monitoring
    Update: Current status: We've identified that a recently scheduled update intended to perform standard service maintenance, unexpectedly caused an error, preventing admins from being able to access the Exchange admin center (EAC). We've reverted the offending update and are now monitoring the service health telemetry to confirm if it has remediated impact. Root cause: A recent scheduled update intended to perform standard service maintenance, unexpectedly caused an error, preventing admins from being able to access the Exchange admin center (EAC). Next update by: Tuesday, January 16, 2024 at 12:30 PM CST
  • Time: Jan. 16, 2024, 2:51 p.m.
    Status: Investigating
    Update: Current status: We're continuing to review service monitoring telemetry to isolate the source of the impact. In addition, we're reaching out to the affected users to request further diagnostic data in order to help us better understand the issue and formulate a mitigation plan. Next update by: Tuesday, January 16, 2024 at 10:30 AM CST
  • Time: Jan. 16, 2024, 2:22 p.m.
    Status: Investigating
    Update: Microsoft has posted the following service incident - Title: Admins may be unable to access the Exchange admin center User impact: Admins may be unable to access the Exchange admin center. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to admins who are served through the affected infrastructure. Next update by: Tuesday, January 16, 2024 at 8:30 AM CST

Updates:

  • Time: Jan. 15, 2024, 5:10 p.m.
    Status: Resolved
    Update: We have confirmed the issue for the subset of users was resolved and all emails were delivered. It appeared to effect a subset of users on our Hosted Exchange platform location in our Switzerland data center.
  • Time: Jan. 15, 2024, 1:15 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in which a subset of users are effected by emails not being delivered into their mailboxes. We have escalated this issue and working towards resolving as soon as possible. We apologize for any inconvenience this may be causing.

Updates:

  • Time: Jan. 10, 2024, 4:56 p.m.
    Status: Resolved
    Update: We have confirmed this is now resolved.
  • Time: Jan. 10, 2024, 4:43 p.m.
    Status: Identified
    Update: We are aware of an issue with the below URL's not properly loading and are actively working this issue. We apologize for any inconvenience and are planning to have this resolved shortly. https://email-archive.zixcentral.com/ https://quarantine.zixcentral.com/

Updates:

  • Time: Jan. 5, 2024, 1:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 4, 2024, 3:16 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with ZixProtect message tracking giving a 504 error when loading. We are working to resolve this as soon as possible. We apologize for any inconvenience this may be causing.

Updates:

  • Time: Jan. 2, 2024, 11:18 p.m.
    Status: Resolved
    Update: We have deployed the hot fix and confirmed the logs searches for 2024 are working. We apologize for any inconvenience this may have caused.
  • Time: Jan. 2, 2024, 9:01 p.m.
    Status: Identified
    Update: We have identified the issue and it appears to be a specific issue when searching any logs for 2024. We are currently testing a hot fix on this issue before deployment. We will update you once the hot fix has been deployed.
  • Time: Jan. 2, 2024, 1:02 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in which the ETP->Tools->Logs section is not returning results. This is not effecting mail flow but specifically log searches. We apologize for any inconvenience this may be currently causing.

Check the status of similar companies and alternatives to Zix | AppRiver

Avalara
Avalara

Systems Active

Crisis Text Line
Crisis Text Line

Systems Active

Jamf
Jamf

Systems Active

Mulesoft
Mulesoft

Systems Active

Meltwater
Meltwater

Systems Active

HashiCorp
HashiCorp

Systems Active

Datto
Datto

Issues Detected

Vox Media
Vox Media

Systems Active

Cradlepoint
Cradlepoint

Systems Active

Liferay
Liferay

Systems Active

Zapier
Zapier

Systems Active

Workato US
Workato US

Systems Active

Frequently Asked Questions - Zix | AppRiver

Is there a Zix | AppRiver outage?
The current status of Zix | AppRiver is: Systems Active
Where can I find the official status page of Zix | AppRiver?
The official status page for Zix | AppRiver is here
How can I get notified if Zix | AppRiver is down or experiencing an outage?
To get notified of any status changes to Zix | AppRiver, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zix | AppRiver every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zix | AppRiver do?
AppRiver, an OpenText company, offers productivity, compliance, and resiliency tools to help MSPs and SMBs transform their business profitably as a Microsoft Solutions Partner.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free