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Is there an AppZen outage?

AppZen status: Systems Active

Last checked: 4 minutes ago

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AppZen outages and incidents

Outage and incident data over the last 30 days for AppZen.

There have been 0 outages or incidents for AppZen in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AppZen

Outlogger tracks the status of these components for Xero:

Advanced Analytics Active
AppZen Support Portal Active
AAA API Active
Invoice Processing Active
Expense Audit Active
Mastermind Analytics Active
Component Status
Advanced Analytics Active
AppZen Support Portal Active
Active
AAA API Active
Invoice Processing Active
Active
Expense Audit Active
Active
Mastermind Analytics Active

Latest AppZen outages and incidents.

View the latest incidents for AppZen and check for official updates:

Updates:

  • Time: Nov. 20, 2023, 7:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 17, 2023, 6:22 p.m.
    Status: Monitoring
    Update: Hi There, We have identified an issue with AppZen AAP Inbox Email Delivery. Customers may have received an email delivery failure warning. The issue with Email Delivery occurred due to a change in DNS Entry which wiped out the DNS for the appzen.ai domain and resulted in email delivery failure. The issue has been fixed now, and further we are monitoring the incoming emails. No action is required from the customer end for now and we will update if any action is required. We regret the inconvenience caused due to this. Regards, AppZen Support Team

Updates:

  • Time: Sept. 18, 2023, 12:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2023, 12:37 p.m.
    Status: Monitoring
    Update: Hello, The issue with Expense Audit and Autonomous AP is resolved. Regards, AppZen Support Team
  • Time: Sept. 18, 2023, 11:07 a.m.
    Status: Monitoring
    Update: Hello, We have fixed the issue with Expense Audit and Autonomous AP which was impacting the Invoice as well as Expense Report processing. Currently we are monitoring the same. Will provide next update in 2 hrs. We apologise for any inconvenience caused due to this. Regards, AppZen Support Team
  • Time: Sept. 18, 2023, 10:13 a.m.
    Status: Identified
    Update: Hello, We have identified an issue with Expense Audit and Autonomous AP impacting the Invoice as well as Expense Report processing. We are investigating and working on resolving the issue on high priority. We will continue to provide further updates. We apologize for any inconvenience caused due to this. Regards, AppZen Support Team

Updates:

  • Time: June 14, 2023, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 9:23 a.m.
    Status: Monitoring
    Update: Hi, Greetings! We are glad to inform you that the report ingestion has been resolved. However, reports are being audited and are in the queue. We have scaled up the audit tool to start pushing through reports quicker and you should see this over the next few hours.
  • Time: June 14, 2023, 7:25 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 13, 2023, 11:13 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 13, 2023, 8:49 p.m.
    Status: Monitoring
    Update: Hi, Greetings! We would like to enlighten you that AWS is currently experiencing an outage that has an impact on AppZen services such as Expense report ingestion, Invoice ingestion, and Audit. AppZen support is closely monitoring the AWS outage notifications and we will keep you posted with the updates as we receive them. We regret the inconvenience caused due to this. Feel free to reach out AppZen Support if any queries. Regards, AppZen Support Team

Updates:

  • Time: Feb. 23, 2023, 9:20 a.m.
    Status: Resolved
    Update: As per the latest update, we are happy to confirm that the issue with Mastermind Analytics has been resolved.
  • Time: Feb. 23, 2023, 7:30 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 23, 2023, 6:05 a.m.
    Status: Identified
    Update: Our engineers are addressing the issue and working on a solution for the identified issue with Mastermind Analytics. We will continue to provide further updates. Thank you for your cooperation and patience.
  • Time: Feb. 23, 2023, 4:16 a.m.
    Status: Identified
    Update: We have identified an issue with Mastermind Analytics. Only a few customers may experience an issue accessing Mastermind Analytics and our team is working on resolving the issue on high priority. We will continue to provide further updates. We apologize for any inconvenience caused due to this.

Updates:

  • Time: Feb. 16, 2023, 10:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2023, 8:47 p.m.
    Status: Monitoring
    Update: Hi, We are glad to inform you that the issue with invoice extraction is resolved. And, the invoices are getting extracted and processed without any issues. We will continue to monitor the status and provide an update once all the invoices in the queue are processed. Regards, AppZen Support Team
  • Time: Feb. 16, 2023, 7:35 p.m.
    Status: Identified
    Update: Hi, We have identified an issue with invoice extraction which is causing delays in processing invoices. We are working on fixing this issue with the highest priority. Our next scheduled update will be in one hour or sooner should a significant change occur. Regards, AppZen Support Team

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Frequently Asked Questions - AppZen

Is there a AppZen outage?
The current status of AppZen is: Systems Active
Where can I find the official status page of AppZen?
The official status page for AppZen is here
How can I get notified if AppZen is down or experiencing an outage?
To get notified of any status changes to AppZen, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AppZen every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AppZen do?
AppZen AI streamlines finance team processes, automates spend approvals, reduces spend, and ensures policy compliance.

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