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Is there an Assembled outage?

Assembled status: Systems Active

Last checked: 8 minutes ago

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Assembled outages and incidents

Outage and incident data over the last 30 days for Assembled.

There have been 0 outages or incidents for Assembled in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Assembled

Outlogger tracks the status of these components for Xero:

API Active
Application Active
Assist Active
Reporting and data services Active
Component Status
API Active
Application Active
Assist Active
Reporting and data services Active

Latest Assembled outages and incidents.

View the latest incidents for Assembled and check for official updates:

Updates:

  • Time: Nov. 28, 2023, 7:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2023, 7:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 28, 2023, 7:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 28, 2023, 7:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 28, 2023, 7:07 p.m.
    Status: Investigating
    Update: We're currently investigating issues with Assembled. We’re working to fix the problem as quickly as we can. We apologize for the inconvenience.

Updates:

  • Time: Nov. 28, 2023, 7:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2023, 7:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 28, 2023, 7:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 28, 2023, 7:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 28, 2023, 7:07 p.m.
    Status: Investigating
    Update: We're currently investigating issues with Assembled. We’re working to fix the problem as quickly as we can. We apologize for the inconvenience.

Updates:

  • Time: Nov. 22, 2023, 10:07 p.m.
    Status: Resolved
    Update: Date and Time: Start: 9:55 AM Pacific Time / 17:55 UTC Resolution: 12:20 PM Pacific Time / 20:20 UTC Issue Description:
 During the aforementioned time period, there was a disruption in the synchronization of agent states from the Salesforce Service Cloud integration to Assembled. This interruption had a direct impact on the accuracy of real-time analysis on the respective page and led to discrepancies in Agent Scorecard data during this timeframe. Resolution:
 The issue has been successfully resolved, and real-time agent state data is now being transmitted to Assembled as intended. An exclusion has been applied to account for the duration of the outage. Additionally, our team is actively working on the process of backfilling agent states to ensure data integrity.

Updates:

  • Time: Nov. 22, 2023, 10:07 p.m.
    Status: Resolved
    Update: Date and Time: Start: 9:55 AM Pacific Time / 17:55 UTC Resolution: 12:20 PM Pacific Time / 20:20 UTC Issue Description:
 During the aforementioned time period, there was a disruption in the synchronization of agent states from the Salesforce Service Cloud integration to Assembled. This interruption had a direct impact on the accuracy of real-time analysis on the respective page and led to discrepancies in Agent Scorecard data during this timeframe. Resolution:
 The issue has been successfully resolved, and real-time agent state data is now being transmitted to Assembled as intended. An exclusion has been applied to account for the duration of the outage. Additionally, our team is actively working on the process of backfilling agent states to ensure data integrity.

Updates:

  • Time: Nov. 13, 2023, 11:10 p.m.
    Status: Resolved
    Update: This issue has been resolved, and Assembled is now functioning as expected. We are digging further into the root cause, but a preliminary review is that there were was a spike in memory usage that caused our servers to be unreachable.
  • Time: Nov. 13, 2023, 11:10 p.m.
    Status: Resolved
    Update: This issue has been resolved, and Assembled is now functioning as expected. We are digging further into the root cause, but a preliminary review is that there were was a spike in memory usage that caused our servers to be unreachable.
  • Time: Nov. 13, 2023, 11:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and Assembled is recovering. We are continuing to monitor while our servers catch up and to be sure it's working as expected.
  • Time: Nov. 13, 2023, 11:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and Assembled is recovering. We are continuing to monitor while our servers catch up and to be sure it's working as expected.
  • Time: Nov. 13, 2023, 10:52 p.m.
    Status: Investigating
    Update: We are currently investigating the issue and attempting some remediation.
  • Time: Nov. 13, 2023, 10:52 p.m.
    Status: Investigating
    Update: We are currently investigating the issue and attempting some remediation.

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Frequently Asked Questions - Assembled

Is there a Assembled outage?
The current status of Assembled is: Systems Active
Where can I find the official status page of Assembled?
The official status page for Assembled is here
How can I get notified if Assembled is down or experiencing an outage?
To get notified of any status changes to Assembled, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Assembled every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Assembled do?
This platform assists teams in managing customer support by forecasting demand, scheduling teams, and providing insights for improvement.