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Is there an Guard outage?

Guard status: Systems Active

Last checked: 7 minutes ago

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Guard outages and incidents

Outage and incident data over the last 30 days for Guard.

There have been 1 outages or incidents for Guard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guard

Outlogger tracks the status of these components for Xero:

Account Management Active
API tokens Active
Audit Logs Active
Domain Claims Active
SAML-based SSO Active
Signup Active
User Provisioning Active
Data Classification Active
Data Security Policies Active
Guard Detect Active
Component Status
Account Management Active
API tokens Active
Audit Logs Active
Domain Claims Active
SAML-based SSO Active
Signup Active
User Provisioning Active
Active
Data Classification Active
Data Security Policies Active
Guard Detect Active

Latest Guard outages and incidents.

View the latest incidents for Guard and check for official updates:

Updates:

  • Time: May 18, 2021, 9:46 p.m.
    Status: Resolved
    Update: The AWS Elastic Search failures have stopped occurring. The systems are functioning well.
  • Time: May 18, 2021, 9:44 p.m.
    Status: Identified
    Update: The issue has been identified to be an AWS Elastic Search issue. We have engaged AWS customer support for sorting it out.
  • Time: May 18, 2021, 6:52 p.m.
    Status: Investigating
    Update: We are currently investigating the issue. At the moment we know of the service that is failing and are trying to find the root cause.

Updates:

  • Time: May 18, 2021, 9:46 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: May 17, 2021, 11:07 p.m.
    Status: Monitoring
    Update: We have fixed the performance issues that some customers had reported. We'll continue to monitor the behavior.
  • Time: May 12, 2021, 12:32 a.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind which is causing inaccuracies in Account Manager. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: May 18, 2021, 9:46 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: May 17, 2021, 11:07 p.m.
    Status: Monitoring
    Update: We have fixed the performance issues that some customers had reported. We'll continue to monitor the behavior.
  • Time: May 12, 2021, 12:32 a.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind which is causing inaccuracies in Account Manager. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: May 5, 2021, 8:15 p.m.
    Status: Resolved
    Update: Between 19:15 UTC to 20:00 UTC, we experienced an outage for authentication policies, get API tokens, claiming domains, and managed accounts functionality for Atlassian Support and Atlassian Access. The issue has been resolved and the service is operating normally.
  • Time: May 5, 2021, 7:49 p.m.
    Status: Investigating
    Update: We are investigating an issue with authentication policies, get API tokens, claiming domains, and managed accounts that are impacting Atlassian Access and Support. We will provide more details within the next hour

Updates:

  • Time: May 5, 2021, 8:15 p.m.
    Status: Resolved
    Update: Between 19:15 UTC to 20:00 UTC, we experienced an outage for authentication policies, get API tokens, claiming domains, and managed accounts functionality for Atlassian Support and Atlassian Access. The issue has been resolved and the service is operating normally.
  • Time: May 5, 2021, 7:49 p.m.
    Status: Investigating
    Update: We are investigating an issue with authentication policies, get API tokens, claiming domains, and managed accounts that are impacting Atlassian Access and Support. We will provide more details within the next hour

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Frequently Asked Questions - Guard

Is there a Guard outage?
The current status of Guard is: Systems Active
Where can I find the official status page of Guard?
The official status page for Guard is here
How can I get notified if Guard is down or experiencing an outage?
To get notified of any status changes to Guard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guard do?
Atlassian Access provides centralized administration and enterprise-grade security for all Atlassian cloud products.

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